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EA Games

2.0
37 complaints

Complaints

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Seth

Jul 19, 2020

Gameplay in Madden MUT is ridiculously bad.

Quadruple covered players shouldn't make the catch as they are getting hit (Julio Jones repeatedly).

Most players run the same 4 plays and they are still damn near unstoppable.

Also, glitches in key moments like punts and field goals.

When changing a play on defense you can't rely on the AI to even follow the play/audible.

Madden was great in 2005, has only gotten worse.

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bob fulgham jr

Jan 20, 2020

this morning around 6:55 am I purchased 150 innings pitcher2x boost I got nothing so I tried again 5500 stubs per attempt again nothing. i had 2 innings remaining from before and that's what it said when I had to shut down to go to work.i only wanted 150 innings, but due to my second attempt you now owe me 300 innings to the two I had remaining. could you please fix this

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chad slaughter

Sep 28, 2019

Replaced an xbox with a new one and now we can't get logged in to play Madden 2019.

Was on online chat for over 2.

5 hours and was told to try again later!

Unbelievable.

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B. Key

Jun 10, 2019

I've been unable to log in and play pogo for over a week now.

I'm a paying customer.

I need to talk to a human being but the only phone # I have for you will not work as it says it's invalid.

You automatically renew my account every year.

I think my accounts been hacked or something.

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andrew hubbard

Jun 9, 2019

I have had ea sports for years. as of late the quality of its game play has suffered greatly. im currently unable to log on to the ea servers and its been this way for 2 days.

I don't play that often but when I finally have a little time to play on a service I buy, then I would like to use it.

I want a refund of this months service to ea games.

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Adam Dumayne

Jun 2, 2019

1.

Ufc 3 created fighters shouldn't be used on online fights 2 fifa 19 is an absolute joke if you got the same people making it I'm not going to buy it again not got a clue about the beautiful game going to play PES from now on shame you can't rate ea sports as a zero star should be ashamed of yourselfs

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NERDLONGNOSE

Jun 2, 2019

WORST SERVICE EVER NEW SBC FOR TOTS GUARANTEE FROM THE TURKISH LEAUGE I DID SAID SBC AND GOT 79 RATED CHRISTIAN PULISIC WHO DOEANT EVEN PLAY IN THAT LEAUGE I HAVE A CLIP STORED OF ME DOING THE SBC ON MY XBOX AND OPENONG THE PACK THAT STATES TOTS GUARANTEE NOT 79 RATED PULSIC GUARENTEE EA NEED TO FIX THIS OR NEXT YEAR I AM PLAYING PES

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Michael Stirling

May 22, 2019

The servers are terrible.

I have lost about 75,000 and 3,500 Fifa points from being disconnected.

Ive lost packs, lost matches i was winning and been disconnected which forfeits the gameJust now I started a single player trade and it was the best team i ever got, and I didn't even play a game.

It couldn't find an opponent so I played a squad battle then return to find I need to start again.

This tournament is not cheap 15000 or 300 fifa points.

Too many the server has cut me off, I deserve compensation.

I cant let it go after the last time i had a brilliant team and not 1 game CMON EA!!!!

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John Fraley

Apr 10, 2019

Told them to cancel Pogo account in March, 2019.

They renewed the account in April.

We tried to contact EA tfund renewal money, but customer service was the worst ever!!!

This needs to be reported to someone who has the power to make this right.

We will everything in our power to alert others about this corrupt company!

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andrea chenault

Feb 17, 2019

Electronic Arts is hacking into my computer everyday, cant even play free games on pogo since EA has taken over, games go blank, games are interrupted, get message of technical errors, game freezing, have to have my security on at all times, they have blocked thousands of attacks from EA, I cant even rate EA experience, there are some evil people doing such awlful things.

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rlandis67

Jan 13, 2019

I bought a new game it automatically put in an email address i have not had in years. when i contact them they say sorry thats just the was it is and there is nothing we can do. so i gusess you can never login to an ea sports game again. serously?

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Robbie

Dec 15, 2018

Getting quite sick of your stupid game, spent about 200 quid & no received one walkout, it's a fucking joke!

Yous always give me fuck all, sort me out with a decent walkout n al think about accepting u back into ma life

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Thomas A. Norfleet

Dec 6, 2018

First, I love Madden 19.

I have easily spent over $1500 on upgrading my team, through EA Access and yes, I have purchased coins from other sources.

I love the Legends and memories of players I have grown up with.

Last week I received one letter saying my account was to be suspended for one week.

I understood, after a long holiday I didn't play Madden and I love Walter Payton so I purchased a bunch from EA Access as well coins when I got back home, so when flagged I understood the reason.

The next day I received notification that I am permanently banned from the auctions and trades.

Second, not all encounters with customer service have been bad.

Some are very helpful and some, especially when you ask for a supervisor, become extremely petty.

I was banned last year, primarily because…

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Lily Foster

Nov 20, 2018

I paid for gems in EA/Pogo.

Using those paid-for gems, I purchased challenges in three games.

I had planned to complete my challenges at a later time.

Without warning, EA/Pogo removed those three games, along with others, from their site.

I went to EA Help to request a refund on what I had paid for, which was no longer available.

After over an hour, with three different agents (Abhishek, Vinod, and Varsha) I was told that I would not be receiving a refund.

As there was no advance warning that these games would be removed, EA/Pogo has taken money from me, with no intention of returning it.

In other words, they stole money.

I'm sure there are others with the same complaint.

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Allison Campbell

Nov 19, 2018

ALL of my sims 3 expansion and stuff packs disappeared from my game. had to state this 3 different time....it seems like half the tech support staff cannot understand English..

I asked to speak to a supervisor and was repeatedly refused...even so far as to be told there was no supervisor of any sort on duty...it seems like evey time I try to play SIMS 3 there is a problem...

I am getting very frustrated and angry..especially when I have to do more than 5 chats to get an issue taken care of..

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Adamcharlie2010@googlemail.com

Nov 8, 2018

I received 1 unreadable player in a tradeable pack

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collin

Nov 3, 2018

I purchased FIFA 19 in great excitement for a great game and was sorely dissapointed.

The lack of effort you put into your games is astounding.

I was appalled at the fact that absolutely nothing was done to improve the gameplay.

In fact somehow the gameplay has gotten worse.

What's more you have completely ignored any part of the game that will not make you more money in the form of micro-transactions.

The amount of work that has been put into this game is not that of a year long effort.

You have very obviously put as little effort into this game as possible to get it to sell.

I have played for many hours and feel I have been cheated a large portion of my time to shoddy work and predatory practices to get players addicted, much like gambling.

The standards of this company are clear…

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Art Brzostowski

Oct 29, 2018

Ever since EA took over Pogo , I can't play.

Tried a zillion attempts at getting helpful information to no avail.

WHY ?

When I add my e-mail address to stuff like this it says it's not valid.

I have over 900 e-mails in my mail account.

How How can it be non valid to them ?

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COLE HOCKLEY

Jun 26, 2018

Our ultimate got deleted today and we contacted EA Help, who were pathetically useless.

They said we deleted the account even though we not even know how to do this.

They made it out like it was our fault, but we are certain it wasnt.

They must have deleted or disabled the accoun themselves even though my brother forked out £35 to make his team half decent.

WE ordered the Ronaldo Edition and pre ordered that.

S o in total he spent a bit of money on that mode, fo them to say oh well we cant do anything or grant you any points because we deletde the account.

Im sorry but that is unacceptable.

EA SPORTS ARE MONEY GRABBING COWS WHO TAKE YOUR MONEY AND SUSPEND YOUR TEAMS TO PEOPLE WHO ARE INNOCENT.

Even 1000 points would have been nice.

EA read this i want action now

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Charles

Sep 4, 2017

Ok EA, the matchmaking in UFC 2 NEEDS to be fixed, if not for this game, at least for UFC 3.

I started this game about a week ago, my buddy whom got me into this game is a division 4 fighter (could be higher) and I can almost beat him head to head and other division 4 fighters online or at least stay in the octagon and last every round making some connections (hits) on them.

OK, so I get the game, make an account, and I try division 1 fighters online after practicing for a while, and so far it seems like I'm fighting people from like division 4, 5 or 6.

I have currently won once out of 10 times, and it was by decision and at the time I think I got so frustrated at the game that I let my division 4 friend try to beat someone on my account, he lost fights, and he's a division 4 fighter!!!…

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ian walls

Dec 10, 2016

As a company of which EA games make millions on these games you have not helped the gamer of which enjoys playing games.

So me and ten of my online players have decided to cancel our yearly subscription to playstation.

We told them why we are not renewing it because you cant even help us sort out the cheats and the abusive language that we get playing on line in battlefield 1 and star wars battlefront.

You as a company don't listen to the people that have to save and save to buy these games the enjoyment has gone with the online cheats.

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ian walls

Nov 20, 2016

Can anybody tell me how the hell I can report people for cheating on battlefield 1.

There doesn't seem to be a form or anywhere in the game to report people for cheating and ruining my game I'm getting fed up with it EA.

You need to do something about it on Monte grappa they sit and surround the church so soon as you come out you get killed same as the forest.

As soon as your dead they are waiting for you to rejoin and in streets its all the same again it took me 12 attempts to rejoin.

I'm really getting fed up and wished I never brought it for the family to play me and my daughter and son play it and we are all fed up so please can you tell me how to report people please

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Ntokozo Mazibuko

Nov 9, 2016

Why hello Ea Sports fifa group, I'm Ntokozo Mazibuko, I'm from South Africa and I'm a huge Fifa fan, and I love all the things you've done on the Fifa games, like the graphics and players, but I here by write this note, not knowing wether it's a complaint or a solution.

I've played a lot of Fifa games in my life, excluding Fifa street, but mainly Fifa 06,07,08,09,10,12,14,15, but don't mind the old Fifa games like Fifa 10 and downwards, cause I understand that the game was like 2D, but now the game is more realistic and enjoyable, and I'm taking about Fifa 16 for ps4, now that's boss, but I feel like the game needs some more entertainment and competition, more on the career side, mainly the manager career, don't get me wrong your manager careers a good, but the only thing is that they…

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ian walls

Oct 30, 2016

Why did EA games spoilt a another game like battlefield 1.

It has cost me over £100 to play and enjoy with my friends at to what cost there are cheats to ruin the whole experience.

I emptied a whole machine gun into a player and he just stood there and shot me.

And why is there players lower than me and have unlocked everything?

I am very disappointed with the cheaters and the cheats I thought customer support would have done something about it.

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ian walls

Oct 24, 2016

Why is it that in EA Sports, FIFA 2017 that absolutely nothing has been done about the amount of fouls the opposing teams get away with:

1.

Hand balls to stop you scoring 2.

Being one on one and fouled in the penalty area by the keeper and you get a penalty but they never receive a card and there still there to save the penalty 3.

The amount of cards your team receive but they get away with not getting any when they foul 4.

When they do a pass back the keeper picks up the ball 5.

Hardly any free kicks to your team but the opposing team get one nearly every challenge 6.

What has EA sports done to the free kicks — its ruined it

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