Days Inn logo

Days Inn

1.0
81 complaints

Address

Wyndham Worldwide Corporation, Parsippany, NJ, 07054

Days Inn locations are experiencing severe cleanliness issues with widespread complaints about insects (roaches, bugs), mold, and dirty rooms. Customers report significant maintenance problems including leaking ceilings, broken fixtures, and general disrepair. Staff responsiveness and customer service are consistently poor, with many guests unable to reach managers or receive refunds for substandard accommodations.

Common Issues

45% (36)
dirtyfilthyroaches
30% (24)
brokenleakingceiling falling
20% (16)
rudedisrespectfulno response
15% (12)
refundchargedcancel
10% (8)
loudnoisetruck stop

Complaints

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Ronald. Jones

Feb 1, 2024

Worse place I’ve stayed …I’m 68.

Years old …Not far from the casinos , in the area ….

Truck Stop across from the DAYS INN , RIGHT ON THE SIDE ..

HEAR RIGS GOING IN AND OUT ALL NIGHT !!!

RETIRED. ——HOMELAND.

SECURITY. ——RIF —-RAF in.

And.

Out.

Of.

The.

Place.

ALL.

NIGHT. …..

Can’t believe The local POLICE DEPT. doesn’t patrol.

OR. stake. this place. out. …..

Called.

Front.

Desk.

To.

Complain —- PHONE.

SCREWED.

UP. ……..

DOOR. has 1/4 inch gap all the way around it. !!!

Unreal —- Coldest timeframe In the area ,,,, More traffic flow thru here than the INTERSTATE ….

SAME.

VEHICLE.

MAKING.

TRIPS.

IN.

AND.

OUT.

ALL.

NIGHT ….

Wonder who and what he’s moving. ???

Read.

The.

Reviews.

About.

This.

Place. …..

Not.

The.

Lies.

To.

Cover.

How.

It really is.…

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TyAnna LeJeune

Dec 6, 2023

I stayed in Days Inn in Attalla Alabama from December 1st to the 3rd.

I checked out the Monday morning at 11:30 but I had already paid for that day.

I was told by the lady behind the counter that I would be able to get a refund because I was leaving 30 minutes after I paid.

I have called over there three times and I have not been able to speak to the manager there.

He is conveniently not there whenever I call.

So my complaint is why am I having to pay $70.

94 for 30 minutes?

And another thing I stayed in room 133 and I killed a couple of roaches.

So that I do not appreciate. .

My name is TyAnna LeJeune.

I don't appreciate being ripped off by certain people that are not from my United States.

Thanks

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Thomas Burgess

Sep 5, 2021

Stayed from Thur 9/3- Sat 9/5.

Have stayed before.

Stayed at 127 Ontario Dr, Mt.

Hope, WV

I am staying here for work reasons and need a daily shower of course.

I have stayed before with this same problem.

They pick up the dirty towels but DO NOT leave any clean towels.

This happened both on Fri and again on Sat.

I can't tell you how aggravating it is to need to shower and not have a towel.

They often only leave the nearly empty toliet paper roll with no extra.

Which of course you always run out in the middle of the night.

On the night of Sat 9/5 there was a group outside partying (has happened before too).

Tried to ignore and go to sleep but around 3 am tried and tried to call the front desk with no answer.

Then, I called from my cell and the night worker immediately answered…

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Shelley griffis

May 7, 2021

I got a room on may 2 checked out on may 3rd 2021 I realized I was missing my iwatch 6 I called the front desk on the 4 or 5 the first time asking for them to see if the maid found it I called several more times getting the run around telling me there not sure where it was they would call me back which they never did my phone indicated the last location was the hotel I called today they say they don’t have it the day before they told me they had to look threw all the lost an found stuff an it would take a while they never got back to me so I called today an they told me they must not have it cuz they always keep electronics up at the front.

I know I left my watch there it was the last location that watch is 350$ I’d appreciate it if you could look into this matter thank you the watch is…

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Cherie Peterson

Mar 29, 2021

Was a guest at Days Inn at 169000 block of South Halsted in Chicago Illinois,was given a room on third floor..

Horrible!..

First room given had a leaking ceiling above bed and Mold is overpowering,I am entitled to a refund which the proper paperwork was given to me,but this was a horrible experience for me and need this remedied as soon as possible this is a building code issue in a most severe form,so this needs some major attention

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Carl Jensen

Aug 16, 2020

All of there ice machines don't work when I ask when these machine will be fixed the answer is always " we are just waiting for someone to come an fix them " this has been for over 2 weeks now.

And sense you all are to cheap to have in room mini fridge we need ice.

I have been buying ice and as a customer here paying for a room there should be at lease one ice machine working sense it's summer and it's hot out

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Joseph Wine

Jul 14, 2020

My daughter was denied access because of her service dog.

She tried speaking with a supervisor who continued to discriminate.

When she requested names, both the hostess and supervisor refused to give their names.

She recorded part of the hostile, discriminatory episode.

I called the hotel, hoping to get names, but the manager cussed at me, refused to give a name, and threatened violence.

This is also recorded.

The manager should be fired immediately.

Are managers not trained in customer service?

This was the Mt.

Hope, WV location on July 13, 2020.

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Diane Williams

Jun 14, 2020

I stayed at Days Inn at 875 Riverview Road, Rock Hill, SC .

Do people have any pride anymore in the services they provide?

Is everything about collecting the money??

The room was run down and nasty.

Cracked up old wood, worn out paint, spots on the towels, room had not been swept, the inside of the refrigerator was dirty, and the room smelled.

They were stingy with the towels and soap.

There was a dead bug inside the coffee maker.

I could not believe that this is the way motels were.

The only reason I didn't leave is because I had an important meeting the following day and I was so tired and I needed to get some rest.

I will not be returning to any of your Days Inn motels.

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Jacqueline Smith

Jun 5, 2020

On Monday, June 1, 2020, we checked into the hotel and after dissatisfaction with the room, I went back to the desk to report unimaginable inhabitable conditions.

The person working the desk did not want to come from the back.

I knocked on the desk numerous times as well as the sound alert kept going off to alert them their was/were customers at the desk.

I stood at the desk a total of 10-15 minutes, before the person cleaning the rooms came through a side door to let the person know to go to the counter.

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Wendy Jones

Mar 15, 2020

They charged my card with a shower curtain I had not damaged

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Jennifer Morello

Feb 22, 2020

I used to work at day inn in san carlos park and there is a laundry lady is my supervisor and she very rude and disrespectful and they day inn need stop give her chance and fired because I got fired for ask her to walk away and she wont leave so I don't be rude and mean but she need to go I got tired of it for 2 year and I can do her job I been doing her for 2 year and I get sick of it I want my job back

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Scott chamlee

Dec 3, 2019

Myself and 3 other men did some remodeling at your Hotel in lavonia Ga and the lady that ownes it Kelly Patel wont pay us the money she that she agreed on..

I went there n did what she wanted and she was happy with the work but only paid me less then half of what we agreed upon..

I lost my home, my job to go there to do the work , and when she gave me a check that the banks wouldn't cash I had to sell all my tools just to get gas to make it back home..

She really put me in a bind, all I ask of you are someone to make this rite, if not then we are gona hire a Attorney.

I am living in a tent becouse i have lost everything I had becouse of this..

Thank You

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Jim and Vicki White

Dec 2, 2019

We stayed at Days Inn in Norman, Oklahoma on Saturday, Nov.

23 2019.

Reservation R1753475618, Conf # R1753475618, Booking Reference # 83882EC035548.

Date: Saturday, November 23rd, 2019 The room 144 was gross!

Why would Wyndam hotels or Days Inn put their name on this building?

I've travelled a lot for business and have NEVER stayed in any hotel like this.

The blanket on the bed had stains on it.

The walls were disgusting.

The furniture was dirty and stained.

The refrigerator had rust on it.

The curtains we gross.

The doors were dirty. (I wrote hi in water on the back of the bathroom door).

The phone was dirty.

We had no choice but to stay as all of the hotels were full.

The new blanket that the office gave us obviously had the edges cut off.

You attention to this matter is…

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julia kelley

Nov 30, 2019

I reserved a handicap room at daysinn wyndham lacey washinton.i paid through expedia in advance i arrived at 10pm on the 11/27/19 with my 84 year old parent and 2 other people.

The lady at front desk assured me that room 304 was a handicap room.

Her walker could not go between the beds or into the bathroom.

No safety rails in bathroom and a tub .not handicap accessible.

At 430am while attempting to use the bathroom my mother fell severly bruising her hip and leg.

I emailed front desk at 530 through expedia site .

I am requesting my money back or to be compensated her injuries ruined our thanksgiving.

We drove 135miles to spend thanksgiving and due to the lies told to us my mother was harmed .and our trip was ruined we had to return home immediatly as she was having trouble walking.…

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Debra Peterson

Nov 19, 2019

I came to CA due to my son’s death and I stayed at hotel on Tuesday November 6th 2019 at the one in 901 w Manchester blvd.

Inglewood CA.

I accidentally left my coach watch on bed and when I realized it I immediately call the hotel and the front desk told me they would send the head maid to check.

Well the gentleman called me back and said it wasn’t there.

I know it was left there and I am very disappointed with the service.

The trust is no longer there for me and I will never stay at another days inn hotel.

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gladys brown

Oct 29, 2019

room had roaches ,flies on window seal.

Darlene written on wall in bathroom food in chairs.dirt in all corners

very disappointed with the room we booked the room under Barbara Reed

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virginia grundy

Oct 16, 2019

On 01.

10.

2019 called into Days Inn Stevenage North looking for room.

Were quoted over £100.

00 for 2 people room.

Thought walk in price would be cheaper than this so declined.

Got home and phoned one of many numbers given to find out why we were quoted this high price.

Now phone bill has come and it appears this call was to USA and we have been charged £10.

00 for this.

Rang a number for refunds but they are not taking calls!

Another line I rang was answered by very American sounding person so put the phone down quickly.

How do I get my refund for this call???

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Brock Casady

Aug 7, 2019

I was horrified by my experience the customer service was non existent I was lied to treated like I was the issue the toilet didnt work they tried to blame us for it although the entire floor was covered in water in all the rooms I was made sick immediately after drinking the water which tasted like chemicals I asked to speak with a manager the manager lied to me and said she wasn't the manager I finally managed to contact the owner who was equally rude and disrespectful the room was dirty and clearly unkempt I was harrassed and outright insulted by the manager who acted as though I was the reason all the problems were happening I asked for a refund because of my inability to use the facilities in which I paid for and was accosted and treated like a peasant I have no idea how this is going…

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Kay Price

Jul 18, 2019

W e came into town looking for a vacancy having driven from Sheridan,Wy.

It was late July 15.

We were grateful that they had a room with 2 beds as my companion had had knee surgery in February and is still recovering.

The beds were average as we expected.

The breakfast was mediocre as expected for the price.

As grateful as we were for the room, our complaint is about the condition of the room.

It reeked of an awful stench of mold and piss.

It was so strong I went to the Casey's convenience store across the street and bought Fabrese to cover up the stench.

Even that didn't work so I put some Aspercreme under my nose on my lip so I could fall asleep.

Had we not been so tired we would have tried for another room but we were exhausted.

When we left the next morning I asked for a copy…

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Tracy Chism

Jul 13, 2019

HELL STAY.

Don’t ever stay here.

Dirty Towels, Bugs in the room, Dirt Blankets.

Their Breakfast was Toast (that the worker came and put back in the bag after people have done touched all over and breathed on the bread), Cereal was in containers that you use at home.

Apple Juice was already used and put back for others to use.

It is sad that they are under Wyndham Hotels it gives this chain a bad reputation.

We checked out on Saturday and asked to cancel the next night which was within 24 hours and they refused to honor it.

NEVER NEVER NEVER STAY HERE.

Also do not book through Hotel.com they are just as bad.

This hotel is located at 169 S.

Kentucky, Atlantic City

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Linda Howard

Jul 9, 2019

I was on vacation with my two grandkids and rented a room at Days inn by Wyndham 818 Real Road Bakersfield ca This place is very dirty infested with cockroaches/ huge water bugs the pool is filthy I took my grandkids to the pool and their were people having sex in the pool yuck Very load heavy traffic all night As well I witnessed some older man pushing what looked like young prositutes on to the property yelling and screaming at them he put his hands on the back of the girls necks and said let’s go to the car

prostitution/ crime and there is no house lights on the property The front desk staff are friendly however they do not answer the phone no security Dirty and scary place My plan is to report to the police health department and mayor because this place is a absolute public nuisance…

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Ruby Hass

Jun 27, 2019

My husband and I make reservations for the Days Inn in Luray, Va.

Knowing it is a very nice tourist area, we expected something nice.

We arrived on Sat the 22 June to check in behind others that had no rerservations, most of them were asked for lower or second floor.

We were told by lady,"I guess you will have to take the second floor.

When going to the stairwell , it was so dirty , then continued to the stairs also very dirty.

Got to our room, big disappointment, so outdated.

Big window so dirty could not see out of it, bathroom floors by tub n toilet dirt caked in cornors.

When my husband went to plug in his cpap machine, surprise, no plug area.

Just one way on the opposite side.

I am sure the corporate office does not know just how bad this place is.

I hope there will be…

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Ruby Hass

Jun 26, 2019

My husband and I made advance reservations for the Days Inn for June 22.

Knowing it was in a tourist beautiful area, we thought it would be a great place.

Upon arriving to check in we waited behind several younger couples who were all giving the first floor.

When we got up to check in , the lady said, I guess you have will have to take the second floor, although we are seniors and the second floor was ok , it was just we were not even asked.

When going through the area to get to the stairs , all was very dirty, then the stairs very dirty, with cigerette butts all over.

The room, well the window so dirty could not see out of it and all so outdated.

Bed was ok .

The bathroom floor in back and side of toilet very dirty.

Again we really didnot expect this from the area we were in I…

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Christina Street

Jun 15, 2019

I was lied to d during check-in I asked why is the pool green she said they just treated it will be able to swim tomorrow get to the room it was full of cockroaches they couldn't switches rooms got to wait till in the morning switch rooms still no Wi-fi still no cable pull still green I asked for a refund and they cannot give me a refund because the manager wasn't in I complaint already and now they want to give me three thousand points I don't want no point I want my money back the confirmation for my stay was 8300 8 e Co 51966

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Thomas Tear

Jun 11, 2019

I wouldn't give this place one star.

The room was filthy, The paper in the lobby was peeling, The light in the only elevator that told the floor was burned out.

The floor in the room had not been vacuumed, the chrome in the shower was not cleaned, the nightstand was covered in a dirty sticky substance, The blankets were torn and had holes in them, There were no drinking glasses in the room.

The nightstand light was so dirty I didn't want to touch it.

In short it was the dirtiest, filthiest room I have ever seen and had I had another option I would have left and demanded my money back.

Absolutely shameful.

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