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Chegg.com

3.0
5 complaints

Complaints

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Cory haight

Feb 23, 2019

Well my first issue was when Joni Whitehead in the Corning NY office told me on the phone to come down and they would find me work.

Joni Whitehead took one look at me and stated Adecco had no work for me but would sign me up for a CNC course I declined.

I then returned home and submitted a application online filling application out in its entirety for a dish washing position or a pizza maker position.

I am more then qualified for both jobs.

Then this morning Joni Whitehead leaves a message for me stating they have a opening they need to fill.

I returned the call ask for Joni Whitehead and I was told to come into office anytime after 1pm.

I returned for a second time to the Corning NY Adecco office.

This time Joni Whitehead asks me if I have a resume I explained to Joni Whitehead…

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Marnie

Dec 1, 2016

I can't rate 0 stars or I would.

I just got the most unbelievebly horrible customer service of my life from "Jamal" at Chegg.com at the number 8442245946.

My credit union & Chegg were working in collaboration to make sure my account didn't get charged an insufficient fund fee due to me canceling my subscription last minute.

All my C.

U. needed was a refund confirmation to not charge me since a (pending) credit to my account hadn't showed up yet from Chegg.

Not only was "Jamal" very rude, at one point told me he couldn't follow/understand me but when I asked to speak to someone else so I could "make sure this got done, since it was very important to my financial well being" he literally replied "there's no one else you can talk to, there's no one I can transfer you to." The real cherry…

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Ali

Apr 1, 2016

I had two transaction in my checking account history that i did not make, first one was from iTunes for $0.

26 and the second one from Chegg for $21.

00.

I am living on Selinsgrove, 17870 PA, and the closest branch to me is about 4 hrs driving.

The customer service locked my account without asking or telling me that she is going to luck it because I need to change my card in order to dispute these transactions.

I am right know waiting for the new card and i have no money, furthermore, my family are here with my wife and daughter.

So I cannot buy even milk for my daughter.

This is the worst thing ever happened with me.

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Anonymous

Mar 5, 2016

Ultimately Chegg seems like a decent website.

It probably has some nice textbooks, but my complaint is regarding the book rental program.

All the prices on the website are for renting the books and not buying them.

And by the time you pay the fee's regarding the book rental, you might as well buy the textbook because the edition will be changed at the point you try to return them.

From a customer service perspective I'd give them 3 stars all the way.

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Anonymous

Apr 15, 2015

I completed my studies and had loads of books at home.

I found Chegg.com the best place to sell them off.

They would sure be of help to others.

Sell your used textbooks for money.

Simple easy way to get away with the books you don’t use anymore.

I found the process of selling them very easy and within few days, they were all sold out.

After going through the website, I even found that they rent out books.

Chegg.com is doing a good job.