Boost Mobile

They charge me for data and I did not get it they took my settings off my phone.

They made it so I could to report that is you will be sued.

I have my recipe and I reported you to the feds.

You people have no respect for your customer.

And I want stop until I shut you dogs down.

I am going to put you on TV.

I am going to market you in a bad way.

I am going to call my friend Steve Harvey and get you out of America.

We will vote for Donald Trump just to remove you.

You are evil.

You are thieves.

I no you people are no good.

I am going to file a complaint with the feds to shut you.

Have LG S740 Volt; been using up 5GB in 12 days; switched for upcoming month to unlimited.

Coverage problems where I live; 523 E St Clair, Marine City Michigan.

Boost mobile tells me both towers in Algonac area are overwhelmed with users; sprint lowered data streams speeds; everything slowed down.

Hasn't been out to fix!

If we can't get Data speeds advertised; were losing our money on slower network.

Can someone please get back to me about fixing this problem; boost tower capacities asap.

I purchased a $30 per month plan with an LG Tribute 2 September 30, 2015.

Everything was fine until Christmas day.

I was no longer able to make or receive phone calls or texts at my home.

My wife and child, who have IPhones...and Boost Mobile...can still make and receive calls / texts.

If I go into town, I can make phones,.

My local vendor swapped out phones but still no good.

I called Tech Support and was told it was a coverage issue.

Why, after 3 months, do I no longer have coverage at my home...but my wife and child who have "better" phones do?

I called the Boost Mobile customer service phone number on 12/4/2015 and told the person that i spoke to that i wanted my payments automatically deducted from my account.

On 12/21/2015 my service was interrupted.

I am not happy at all because of one of your people not doing what i asked.

I don't have to use your company.

There are plenty others out there that would be glad to add me to their list of satisfied customers.

You should be able to check your records in some way.

Do you people even care.

I have been unconvinced and am highly pissed.

What are you going to do?

I have been having issues with my phone.

On November 11th I was told I would get a full credit due to the towers being down for over a month.

I was told that Within 48 hours I would be receiving a call to update me the status of the towers.

72 hours passed and I called AGAIN and I had to have a manager tell me the the issue was fixed when it wasn't.

I called again after 48 hours because I was having the same issue just to be told there was never an issue and they couldn't help!

Very Unprofessional and a dead end with boost!

You can't even trust the managers to help because they are of no use.

You get what you pay for!

Poor Service reflects Horrible Company.

I went to add money to a Reboost card out of town, they didn't add it to my account telling me to go back to the store.

Now how can i go back to an out of town store.

I been with this company for ten years.

And if my service is not resolved I will get all of my followers to change over to metro PCs and I promise they will.

Called the boost mobile complaint line and they were no help either!

What must one do to get help from a wireless company these days?

I was a Clear Mobile customer for years.

Clear was closing and transferring customers to Boost Mobile.

I had a Clear hotspot and transferred to Boost.

I received my Device in Early October.

I lost the device and wanted a replacement.

I was on the phone with various representatives, I called 9 times.

I had an email as receipt for the payment of the device.

I had an email for confirmation of my credit card.

I was charged $55.

00 for one month on Oct 2.

My device was activated.

I did not have the bandwidth speed I wanted, but it worked.

I lost the device in late October.

When I called Boost they never heard of me they said.

No information could be found.

One representative was rude, one was nice, but still nothing could be found.

I ordered a phone from hsn it was to be connected to boost mobile.

I got the phone and it would not work.

Sent the phone back to hsn called Boost mobile the canceled the phone line. and said the would call and canceled the billing of the phone and not charge well they lied they took 56.

12 out of my checking account. the bank disputed the charges.

Boost mobile refused to give back my money. there nothing but crooks.

I have been having some problems with reactivating my phone and I called the phone number for Boost Mobile because I couldn't receive or send pictures from my phone.

Now I can.

I was told by a rep to use an an android phone and now I can receive pictures and send them.

I was told the wrong information by customer service.

Paid the 45 dollar plan for 10gb a month.

After i went over this amount they dropped my high speed internet down to so slow that getting a music video to load and play is impossible.

When it does start playing it cuts off and on so much the video is not worth watching.

Also my play store.

Will not load any apps and cannot play games as the internet speed is so slow it kicks off and on also.

This does not seem like unlimited data to me.

There pretty much forcing everyone to buy the most expensive plans because there low speed does not allow any one to watch or download anything in a reasonable time.

I'm done with boost and verizon going back to a simple basic phone.

I bought a phone on 7/9/2015.

Since then phone has been hacked twice.

A man us calling me from what is supposed to be my number.

It is now 7/19/2015 and my phone is off.

I called boost mobile and was told that my account doesn't even exist.

And that it was sent to the investigation department.

I been waiting to hear from that department since 8am today.

It is now 2pm.

Did I mention that my bill is paid for until 8/9.

I'm basically paying some other person bill.

I got boost phone and have been very pleased.

But I am becoming quit displeased, because the second month I understand I was expected to call on my payment or else I wouldn't get my extra GB's.

Here it is about half way through my month of service and it's moving as slow as a old computer and I really mean it!

What exactly is this business attempting to do!

some identity thieves were able to switch my account from AT&T wireless to boost mobile.

Without seeing either my husband, the account holder, or me in person. i in the couple of hours it took to straighten it out to thieves were able to access my bank account & steal $4000.

They were likely able to get a new password texted to them at my number which they had.

I'll complain about AT&T wireless as well but I think boost and AT&T need to better change their policy when having phone number switch and ask for better ID and/or security code/words that thief wouldn't know.

Boost activated autopay without my consent and charged me for a 2 month period which I did not consent to pay, received no notice that the account had been paid, and when I did not use the phone at all, as it was winter and the phone has NO reception at home due to their inferior cell phone tower network.

Was ripped off for $100 (50 x 2).

They refuse to refund.

There's really bad coverage in the Michigan City, Indiana area for the last month.

I've called numerous times and all they say is that the problem is going to be fixed.

All I know it's that I can't use my phone properly and I'm paying for a service that I'm not receiving-ugh!

Maybe this message can get to someone that really cares about its customers.

I've been a loyal customer for over a year and a half.

I called today to get an extension on my phone until Friday.

I'm a single parent of two.

My oldest daughter is in Pre-k and my son is in a children's hospital four hours away.

I need my phone for emergency reasons.

I'm not asking for a free deal I'm just asking that I don't have to go any more days without my phone.

And I feel like I should get the extension.

If Boost Mobile cannot help me I will not be returning back and my family and friends will also leave

My husband bought a Boost Mobile phone, paid for it all in cash.

He's been in boost for a while when he bought the phone, he never opened a contract with them and he never signed anything stating he has to be with boost for a year with the new phone he bought.

I have an account on T-Mobile and I have my own phone in that company.

My husband called boost if it was okay to transfer his number to my account, they said yes.

He unlocked the phone and boost told us it was already unlocked and ready to go.

The transfer was done though they never told us anything about phone not getting unlocked until a year with boost service has passed.

Now we paid T-Mobile for the transfer service and also we paid the first month bill.

What happens next?

We can't have this if he does not owe boost…

I decided to switch to boost and take their deal they had at the time and switch MY number to boost from cricket.

I was told I could either get one of the free phones offered with this deal that were 'supposedly' 'GOOD PHONES' or I could by one.

I chose the free phone.

Seemed like a good deal.

I picked a LG LS660, whatever this phone is...

Idk...

It has 4 gb of internal memory and a micro ad slot to expand the memory.

The problem is...

There is no way to put apps of any kind on this phone from the play store.

AT ALL.

I have tried.

I have been able to store literally two apps to it.

With all the apps on this phone that came on it, it won't even download updates that support the system or anything.

I have been in the boost stores for help...

They said that there was nothing…

Beginning on 4/24/2015, I began experiencing problems with my Boost mobile phone, ie., unable to talk, text or access the internet.

I called customer service from another Boost mobile phone to get assistance, and the representative, was at best, mediocre in her service.

However, we were able to figure out the problem and the phone was made operable again, but for only a few hours.

Then the same issue happened again.

We called back a second time, however, on this occasion, the phone number and account were no longer in your data base...it disappeared!

I've had this account for over a year, but, now it cannot be found, and mind you, these events began happening after my giving a poor survey rating to the previous customer representative.

A supervisor was called to the phone, and we…

I went to the store on 1201 E Linwood Blvd Kansas City MO, 64109.

This was March 28.

2015 around 7:35.

I paid my bill with a $100.

00 bill, and I wanted to pay my husband's bill, but I didn't have the number, so the worker gave me the change back.

I told him I will be back because my phone was on a charge and I will go get it.

I came back gave the man $55.

00 and the bill was 52.

00 the number and he gave me the change, but no receipt.

I did not think about it anymore because my husband's bill was not due until April 1, 2015.

I came home from work on the 2nd and discovered that my husband did not have service.

I went back to the store and I said I don't have a receipt but you can look at your tape to prove my story because there were two transaction that I did that night.

The…

My name is Skie Watson, and I tried to switch my straight talk services to boost today.

I feel that I was treated the way I was because of my color.

When I first walked in the store they didn't greet us, they didn't ask how can I help you, they were just talking laughing with each other talking about something that was not work related in they were not trying to assist us at all.

I had told him my problem in my situation that I am a job corps student that I wasn't from down here and I need a new phone to keep in touch with my family.

I told him I lost my phone and I wanted to switch over to boost.

Then he sat back behind the counter and still wasn't trying to help.

Only thing he said was if I had an active phone I can switch it over.

I said ok but I had deactivated my phone early…

Bought a phone at a Boost store on North and Kedzie, Chicago.

They had a special and I got a phone for $50 plus tax.

Eric there switched everything toy new phone which was a Motorola.

I had to take phone back and asked about Samsung since my phones have been Samsung's.

All he had was a $250 phone which I could not afford and I c could only get store credit.

He called store on North and Cicero and spoke to Jose .

When I called Jose he only wanted to give me $25 dollar store, said he couldn't give me my full amount.

I think these guys are running a scam on people?

I still have a phone I can't use and out $50 some and wanted to upgrade my Boost Samsung, but now after this, if I don't get compensation, I'm going elsewhere.

Bought a phone from a Boost Mobile rep.

A Motorola.

All my phones have been Samsung.

Trying to get my money back or a Samsung phone that does not cost $250.

Told to go to other store , they won't give me full credit.

I am extremely upset and about to go to a completely different store!

I am fed up with Boost Mobile treating their customers like second rate citizens.

I have been a boost mobile customer for over two months and i had t-mobile before and i was told if i switched to boost i will receive 25 dollars in credit toward my bill and i have not received the credit yet i called customer service and they offer no help so if i dont recieve my credit i will switch back to t-mobile.

I have had my boost phone for only a few weeks and I have had issues with service multiple times leading me to call care services.

I cannot send picture messages and the internet goes in and out even though I have LTE.

They were not able to fix my problem.

Very unsatisfied that I've wasted my money on this service!