Bank of America

BOA BRANCH ON GARNER'S FERRY COLUMBIA, S.

C HAS VERY RUDE & DISRESPECTFUL ATTITUDES TOWARDS BUSINESS BANKING.

Nov 30, 2023

My name is Michael Skorichenko.

My wife, Inna, & I just left your North Royalton branch and would like to file a complaint about the service we received.

We stopped in to deposit funds into my wife's account.

The representative met us in the lobby and attempted to enter the check via the tablet which did not work, I made the comment that this didn't work that last time I was there and how things were so much simpler just dealing with a teller.

She stated that we might have to do that if the second tablet didn't work - but it worked.

She went on to explain that this was an ongoing problem and that it was supposed to be corrected by Nov.

22 and it's now the 30th.

My wife had to present both a Driver's License and enter her SSN.

I made the comment that this was the first…

I was at the atm on Folsom blvd in Rancho Cordova on 11/23/2021 and a employee came out whispering that I was going to rob the bank while I was make a transaction I felt very uncomfortable with the gentleman watching me

ON August 30th Edd paid me a little over $4,000.

Then they tranfered my money to some account that is not mine.. they did it to me teice.

Last remburstment i got was October 28th.. they transfered my money again to that account... it is not mine.. now they are denying me my m Claim.. it was there mess uo.. i will sue them if i dont get my money.

I ha e records everytime i called.. when calling it always someone different state.. you ask to do some like delete the account from me they didnt.

They say they wete they sent my money .

Ip address tells u where you are sending stuff.. people they hire are mot doing there job.. please help ... im not jokung i will be getting a lawyer if this doesnt get fiixed..

I have attempted to convert some of my accounts into a trust for about 3 months.

I keep going to the closest bank location to me which is 14601 Church St, Upper Marlboro, MD 20772.

Each time I have been to that location I have been treated with very poor customer service, by a particular employee.

I have called and complained about her behavior about 2-3 times now and seems like every time I return its worse.

I hadly ever get any time off from work being a Nurse Practitioner and a nurse and holding 2 jobs in the pandemic.

I used to frequently do walk ins at the location in fairfax where I used to live and they used to try to accomodate me.

I have been to this location at least 3 times trying to do a walk in where I was not accomodated, I went back and made at least 3 appointments.…

Great

Bank of America dispute department refuses to refund unauthorized charges after l have disputed these charges months ago they was approved, now after obtaining police record and speaking with the lead in charge of the case, now that a BofA worker busted they still refuse to refund my $14K

We would like to complain regarding apparent continuing damage to my account, no , ...

3111, regarding your staff not acting for almost a month on fraud that you allowed to debit me the next day of your received report from me.

On Sept 7 I was called by fake Amazon fraud team pretending they will hea bew vanlp ne in reversing an order of $999 iPhone which they asked if I ordered but did not.

They hacked my phone and had me take selfie pictures to them "for government reporting".

Giving his Amazon ID number and asking his supervisor" to help, they made me give copy of my bank if America card and log in and allow 3 debits to moon pay, $452. each, and international transfer fees of $30. and and get Google play cards of $500 which I pictured to them .

At this point of getting of more play…

20 min for a teller at Manhattan ave @notman ave location zip code 11222.

Bank was never open during COVID and now hideously understaffed .

Billion dollar bank and horrible service - thanks !

Not!

Been with the bank over 30 years .

Service is horrible now.

I order checks on the 9/19/2021 Bank of America assured me the delivery will be before October 1st/2021.

Nothing was sent and I called them on September 28th to verify the order and reps tells me the order won’t be for 2 weeks and charge me $25.

19 fee.

A supervisor told me to call back and have the fee waived and reimbursement for the inconvenience and delay in delivery and false information given.

I call back October 1st after 1 hold time and Bank of America refuses to issues the check fees as told by the supervisor.

Giving me a run around and false information.

Now still no checks and being charged a fee for Bank of America False information.

I recently deposited cash through an ATM.

Usually, they say that when you deposit cash it is available right after but it wasn't. so I waited for a day and checked again and it still wasn't available and my bank balance has already gone to a negative.

I called customer service and after staying on phone for a long time they said they will resolve the issue.

But when I asked what happened no one knew how to answer.

I wanted to know how to avoid this in the future if this was a technical difficulty or what I should do to avoid this issue in the future but all the people I spoke to were very unhelpful and said they didn't know what to say.

I definitely expected some sort of feedback or help when I called customer service.

Bank of America refuses to cash checks that are drawn on Bank of America account with no explication.

I filed a claim for some charges that happened without my knowledge and Bank of America collected the I formaron I provided them.

I found out someone else used my credit card for 8 transaction online I called the company where the items were purchased ( Pandora jewelry) and the company confirmed the fraud and said I should just contact my bank but the provided an address to where the items were going to be delivered( in New York) and I live in Maryland.

I provided all the information Bank of America asked me for address where the items were sent and the phone number I called to.

They provided a provisional credit for and a little over 3 weeks later they sent me a letter stating it was me doing the transactions and I would have to pay for the charges.

Called again and they re open the…

I would like to start with the fact that for the amount of time I was a Bank of America customer I deposited over $50,000 between my checking and savings accounts.

Not a sizable amount to a multi billion dollar company but to a single mother of 4 with no real support from the confirmed father's of my children, who works 70 plus hours a week, who transports, feeds and provides all other needed care (I should not have to list the million daily tasks I undertake for 4 children under 13) $50,000 is remarkably difficult to come by.

After 2 years of red tape, chasing behind and attending ever court hearing, county required intervention and mounds of paper pushing my children were gracefully gifted by the father (that felt his money was more well suited for strange woman, illegal gambling and…

The mortgage department has not followed my instructions to apply extra payment to my principal.

They have done this for two consecutive months.

Instead they applied my extra monies paid to pay the next month ahead of schedule.

I called and called snd called to have it corrected (15 calls) —-now I am told I cannot get a corrected statement with the proper balances listed.

I have not gotten a correct statement in three months.

How can I believe anything they say over the phone when I don’t have an email or hard copy to prove it.

I have several rentals.

I have written checks to Workman who cannot cash their checks because of Bank of America' policies.

They will not cash a check over $2,500.

If you use a nickname instead of a full name they will refuse to cash a check.

They have inconvenienced a lot of good hard working people who have had to return twice get money from a check that was written.

I might add it took my workers an hour and a half to get to a local BOA.

It's infuriating and unnecessary.

This is my husband's account not mine.

I would never ever bank with BOA!

Horrible customer service, long periods of time on the phone waiting for some one to answer, shot on staff, if I could give a -5*, I would do that.

Uninformed customer service personal.

Supervisors no better j formed.

Besides the scandles with management no one will answer a call.

Why is upper management hiding.

Why no cooprate numbers availble?

Because of a greedy prick ceo.

Rated worst bank in us.

To the greedy prick brian get a lusted number you scumbag

Terrible experience with them.

I wrote out my story but it did not post.

This is the worst bank out there!!!!

I have been banking with Bank of America for over 5 years an I asked them a simple removal of 3 overdraft fees, an they told me NO they can not help me or remove any fees!!!!

Horrible customer service!!!!!!!!

I want you to put a complaint against Bank of America they authorized a police officer to put a cashier's check into my account without my permission however I was arrested for the cashier's check being altered had to bail out of jail then couple weeks later they close my account cashier's check was put back in my account and I never received the balance in my closed account

I have a EDD card that is issued by Bank Of America.

On or about 04/27/2021, I went to use my card and it would not work,so I called the number on the back of the card and was told that my card had been suspended due to suspicious activity and was put through to a live person.

Together we concluded that over $500 had been taken off my card that I knew nothing about and by someone I do not even know.

And at places and cities I had not been.

The first person I talked to said she was going to issue me a new card and said she was putting me through to a dept that would put the money back onto my card.

I was on hold for over 30 minutes then disconnect.

That happened 3 times then I finally reached another live person who proceeded to tell me that I was going to have to go into a Bank Of…

The home was sold and the loan was paid off in the sole name of my mother Betty J.

Skumautz on March 31, 2021.

I have spent COUNTLESS hours on the phone before and after trying to get answers on her account.

She passed away October 25th, 2021.

I sent in to your Mortgage Dept a copy of her death certificate, and copy of Will that shows I, Karen Wilcox, am her daughter and personal rep.

I finally had to demand to speak with someone in charge as I was constantly being switched from one dept to another!

I called again today to find out about the Escrow account and to date NONE of my documents are available to be seen by your people so no one will speak with me about the loan!!!

I used to work for Barnett Bank of which down the line you all took over...

Sad to say that after almost 40…

Contacted Bank of America via phone last week in regards to paper statements, given that I'm an elderly and can not navigate through the bank portal.

The bank portal provides too much information and the possibility of being manipulated by Bank of America's marketing materials is high.

Customer Service (will not place name due to confidentiality) stated that I cannot access my business bank account because I don't have a signature card.

He told me to go to a branch with 2 forms of ID and register the signature card.

This signature card, I understand that I have to provide, given that my account is 20+ years old.

Next day, I register for an appointment 3 days later at Leland Avenue SF location.

Given my age, I bring the necessary documents and head to appointment.

The branch manger…

I am writing to complain about an employee of BOA.

Her name is La Somphavanh, she works in the Port Saint Lucie, FL, BOA .

Upon entering the bank she asked what I needed.

I explained I needed an employee to fill out a form for my retirement.

She continued to argue with me that they didn't do that.

Yes they do, I had the same form done at the Clifton Park, NY branch, I explained that to her.

She is a nasty woman and has NO customer service.

A kind gentleman heard her that works at the bank also and said yes indeed they do fill these forms out, and took me in his office.

She needs to be fired, how many others has she done this too.

After I was done, she nastily walked by me and asked me if I got it done.

I have a lot of money in BOA if this is how I am going to be treated I will…