Aeropostale

I took hours to choose and order a 160.

00 order with Aeropostale, all items were 30 % off .

The order was place and confirmed.

Two days later, the day I was supposed to receive my order, I got an email that said the order had been canceled.

I called and they could not tell me why.

I called my bank and they said that a preorder shows up and all is good.

All information given was correct.

So I called Aeropostale Customer service and they told me that “THEY’ thought despite that it was ordered from my computer, at my house, with my credit card, with all the correct information .. that it was an “UNAUTHORIZED’ purchase.

Who decides these things.

So I asked them to put the order through since they had made the error and they said I would not get the 30%…

Yesterday I was trying to order a sale item at Aeropostale for $7.

99 but needed to check with someone on the size they needed.

When I went back online there were none available.

I called in to find out whether there was any chance of getting the item, and they told me “no” unless there was a return, and that I could keep checking to see if one showed up online….so I kept checking.

Today I go online to Aeropostale website and there are all sorts of sizes available and the price is now $29.

50.

I call to inquire about the situation and all I get is excuses and they refuse to honor the previous sale price.

I spoke to several Aeropostale sales people…making my way up the ladder.

Finally spoke to Pamela #72169 who gave me the same speal.

I’ll be writing…

I ordered 3 hoodies at Aeropostale to take the advantage of 25% off and checked out before the code expired.

The email sent by Aeropostale said my order was successful.

But the next day I received an email said my order had been canceled without any reason.

However, Today, my money in the credit card had been taken and I haven’t got refund.

I spent several hours to pick the hoodies with my friends (to share the shipping fee), and end up with no hoodies and no money without knowing why.

I had a terrible experience @ Aeropostale @ The Lengends in Kansas City Kansas near the Kansas Speedway and when I voiced my concerns I was treated like a third class citizen.

Spoken to rudely and with a nasty tone. Even when I escallated it up a level it was just as poor of customer service — the…