Many customers are upset at Hampton Inn over reset experiences at hotels around the world. Being a Hilton owned property, generally expecatations for consumers are much higher.
Need to contact Hampton by Hilton (formerly Hampton Inn)? Problems with your recent stay or services? You can call customer service at 1-800-426-7866. For assistance or issues with online reservations use 1-800-560-7809. We found multiple formats to contact Hampton Inn online, the links are listed below.
You can contact Hampton by Hilton through an email format about problems or feedback on their site here. You may also find a customer feedback form here. The company is also quite active on social media and says they strive to respond to customer needs within an hour. So, if you do not get a response by phone or email you can connect with them on Twitter or on their Facebook page.
Lately we have seen an increased level of comments regarding the following complaints:
- Rude hotel staff
- Poor management
- Billing and reservation issues
- Beg bugs
- Dirty rooms
That's why we have compiled the best contact information for Hampton Inn headquarters.
Phone Number: need the Hampton Inn customer service phone number? The toll free 1-800 number is 1-800-426-7866 or you can remember to use 1-800-HAMPTON. Press 0 to speak with an operator or press 2 to speak with customer service.
Email address: there is no support email address listed, however you can use their "Contact us" form on the website here. Simply fill out your name, email address, Hilton honors number, and the name of the hotel that you stayed in.
Corporate address: Hampton Inn is owned by Hilton worldwide. Their corporate headquarters is located at 7930 Jones Branch Drive
McLean, Virginia 22102.
The now popular hotel chain started in 1984 as Hampton Inn with the first hotel being located in Memphis, Tennessee where the company headquarters now reside. The budget hotels eventually turned into a successful mid-price hotel chain that was among the first to offer a free continental breakfast, a 100% satisfaction guarantee, and in more recent years free high-speed internet to rooms.
Hilton Worldwide purchased Promus Hotel Corporation (who owned Hampton Inn and Embassy Suites) in 1999 and now most of the over 2000 Hampton by Hilton locations are independently owned and operated by franchisees with sometimes varying levels of quality and customer service.
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