SeatGeek Customer Service
Rated 1.8 of 5 Stars
Based on 5 Complaints

Contact SeatGeek Corporate

Toll free phone number:

Welcome to the SeatGeek complaints department brought to you by HissingKitty. Experienced poor customer service? We make it easy to file a formal complaint against SeatGeek online. Simply use our free form and your feedback will be instantly forwarded for review. Need to contact the SeatGeek corporate office? We have the mailing address, phone number, and email address listed below.

Experienced poor service? File a complaint here!

SeatGeek Contact Information

Report complaints to corporate and get satisfaction

  • SeatGeek headquarters address

    • 235 Park Ave S, Floor 12
    • New York
    • NY
  • Company website

  • 1-800 phone number

    Toll-free number pending.

  • Better Business Bureau rating

    A+

  • Customer service hours

    24 hours a day

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Top SeatGeek Complaints

Browse more than 5 reviews submitted so far

20

PLEASE REMOVE ME FROM YOUR EMAIL LISTING--I DO NOT WANT TO HEAR FROM YOUR ORGANIZATION AGAIN. TOO MANY EMAILS SENT ALL THE TIME.

GREG DESS

20

worst ticket site ever!! who doesn't have a customer service department??!! Do not go through this site at al!! stay away.

40

I was looking for Barbra Streisand tickets and under her name on SeatGeeks they had listed 2017 tickets for Grand Rapids, MI....at the DeVos Performance Hall. My husband didn't realize until he got his confirmation email that it was her greatest hits. Because the receipt indicated the correct title but not the processing website. Now, how would I know it was her greatest hits and not her performing; and considering your a discount site we just thought it was an awesome deal. We expect a complete refund and compensation for purposely deceiving us. I'm very upset and disappointed considering I have always wanted to see Barbra. We have used SeatGeek as a ticket site before and were very happy with the service. I expect better from the company and it's CEO.

60

This is my first complaint about Seat Geek. I went on to their website looking for tickets, but the prices were insane. I was looking at paying $2,000 for a ticket to Beyonce and $100 just for a upper deck seat. I will not be ripped off.

40

Wow I am just now hearing about all the fans who were supposedly screwed over by SeatGeek.com. I hope these people are joking because if the accusations are true it would mean that SeakGeek screwed a lot of fans out of their ticket money and the chance of a lifetime at the Super Bowl. Perhaps it wasn't their problem, if they allow for 3rd party brokers then likely those people are to blame. Still you have to wonder if they will take care of these fans or if they will leave them to fend for themselves.

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