Reebok Complaints Continued... (Page 1)

On 5/1/2013 I walked into my interview at 1:15 pm . I was to meet with the DM Keith for my third interview at reebok store in smithfield. Keith exited from the back of the stockroom, introduced himself and invited me back. Once we were in the office Keith asked me to briefly describe myself and management style to him, I spoke briefly and answered several questions he asked me, regarding my work history. Keith, then asked me if anyone spoke to me regarding salary ? I stated to him that I spoke with Matt (the recruiter) ,who explained that my desired salary was too high. After 5 minutes Keith stated to me that if I wasn’t interested in taking a paycutfor the position he may as well cut the interview short. At that point I asked Keith if the salary expectations were negotiable? He stated “no” and apologized for inconveniencing me, then escorted me out of the building. Keith didn’t seem to be professional throughout the interview as he interrupted me as I spoke and seemed preoccupied, he appeared to be very snobby uninterested in the interview.

I purchased i-run jogger in july 2012 from your showroom at Barnala punjab. the jogger gone faulty on 13/1/2013 and complaint booked on 15/1/2013. The jogger was repaird on 09/2/2013. After 10 days again the motor of the jogger gives noise and the complaint booked on 22/2/2013.

We have purchaed the jogger for our fittness, but due to continues fault it effects our daily practice. So you are requested to replace the whole piece with another one. with regards Ashwani Kansal Patel.

I had bought a pair of Reebok shoes. I wore the shoes for just four months. Then the shoes was cutted off from the side face. I went to the showroom and the executive at the store told to me that this shoes would not be replaced because i had bought the same in sale of 40%. I contacted the store personally and on phone many a times but in vein. This is not at all expected from a reputed company like Reebok.Please do the needful otherwise i have to move towards consumer court.

Bought a Reebok Vector-O bat from a website. After one week of use, the barrel sounded like there were glass fragments in it. Called the warranty department for Reebok and was given a return authorization number. Sent it out February 16, 2011. Fast forward three weeks later, I received a bat that is 3 inches longer and 2 and half ounces heavier. Therefore, called again and got another return authorization number, mailed it out March 16, 2011. Customer service informed me that once sent, to call with tracking number to expedite the process.

Called March 18, 2011 to inform customer service and woman who answered replied that tracking number was not necessary since they have received it at the warehouse and bat will be sent out within 2 weeks. Fast forward second week of April and still not bat, called and was informed they were waiting on tracking number. The bat is already at the warehouse. So gave them tracking number and was told that bat will be sent out within 2 weeks. Two weeks passed, and still no bat. Called Reebok again, come to find out, the bat is no longer in stock. So instead of someone finding a compatible bat, they just ignored the whole situation.

It is now the first week of May and they are still trying to find a compatible bat to replace the one I ordered. This is a total nightmare. Do not buy their bats, stick with the good ones (Easton, Worth, Louisville, etc). Matter fact I will stop buying all their products for that matter.