O2 Customer Service
Rated 2 of 5 Stars
Based on 3 Complaints

Contact O2 Corporate

Toll free phone number:

Welcome to the O2 complaints department brought to you by HissingKitty. Experienced poor customer service? We make it easy to file a formal complaint against O2 online. Simply use our free form and your feedback will be instantly forwarded for review. Need to contact the O2 corporate office? We have the mailing address, phone number, and email address listed below.

Experienced poor service? File a complaint here!

O2 Contact Information

Report complaints to corporate and get satisfaction

  • O2 headquarters address

    Mailing address needed.

  • Company website

  • 1-800 phone number

    Toll-free number pending.

  • Better Business Bureau rating

    A+

  • Customer service hours

    24 hours a day

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Top O2 Complaints

Browse more than 3 reviews submitted so far

60

I called O2 customer service number and was told by a rep theat I had to accept poor help due to technical problems. So, why should I pay for poor service if I am a paying customer?

40

Unable to log on. Vicious circle scenario. Code doesn't give access,unable to get new code that works. O2 staff unable to solve problem. Still no reply to two e-mails sent by them on my behalf. Will someone sort this problem and give me access to my account,which is the third that O2 staff have set up when previous ones have crashed and locked me out.

20

1 star is complementary to O2 regarding the inefficient and red-taped customer service it provides. I tried to cancel an account in December 2014 and several times since then yet I am still being billed and no action has taken place. 5 months later, mid April and I am finally being told that they accept their wrongdoings and that I am entitled to a refund. Yet they are arguing over how much will be repaid, claiming that I will not receive the full amount. Over 2 hours on chat, 2 hours on the phone and still no conclusion. I strongly advise everyone to avoid using O2 at all costs.

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