Motel 6 Complaints Continued... (Page 1)253+ reviews added so far. Upset? Call Motel 6 corporate: 1-800-557-3435
The housekeeping keeps making me com0lain and they thought i tried someone and they keep bangning and kicking and screaming can you tell the minnesota twins to win
Place is dirty. Staff is rude. Tweekers and unregistered "guests" going in and out..Make a complaint at the front desk and I'm the problem. Definitely will not be returning.
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When we arrived to check in, there were no two Queen beds available. We arrived at 2:50 p.m. I was told that I would have to wait 30 minutes to get a room. I went back at 3:30 and there was still no room ready for me. I was told to come back in a half an hour. I went back at 4:15 and they still didn't have a room. Finally the front desk person started questioning about a room for us. We got the room at around 4:20ish. If check in is at 3:00 p.m. why don't they have the rooms ready??? You are expected to check out on time, 12 p.m.
We have recently lost our apartment building to a major disasters fire that was not our problem or cause we had called your facility in Saint Paul Minnesota to find a safe place to stay and hope to get the same rate that the general manager had given us the first week we were here however after that week we were told that it would be 350 to 375 a week even after we lost everything in the fire and we have been nothing but quiet honest respectful tenants of our room being rented we have complied with everything we were told no smoking no drugs no loud noises no disruptions and yet we were told that we would be given the same rate as long as we kept paid and I have I have discussed continuing our stay here however we were told that the price would go all the way up. The Red Cross helped us for some time for about three or four days and now we have to come out of pocket to pay for a place that has no microwave no refrigerator and extremely loud people throughout the building not complying as we were told. We need to have something done or we will make sure that this motel is reported for mis-information and telling us they would be able to help us in this crisis we are dealing with. I don’t know what ur policies regarding this are, but how is anyone supposed to relax when there is constant marijuana throughout the building and horrible cigarette smells continuously coming in through our bathroom. We are not trying to cause trouble, simply trying to re-coop our lives during this trying time we are dealing with. I would like someone to contact me regarding this experience, preferably someone who can help us resolve this immediately!!! We are here u until Tuesday morning and then have no place to go due to non-compliance of the deal we were initially given. Thank you and I look forward to your urgent response regarding this matter and/or violations being ignored. Please contact me at6517557613 or email@example.com
On the 3rd of April I checked into MOTEL 6 on H St in Lompoc, CA., checking out on the 9th. Almost immediately, not only harassment started, and stalking. I am presuming it was from drug dealing because they would not move away from door. We had one African American who circled the building from 11 AM to 6PM,, like with stalking. I would have left, except I was too I'll with a very bad cold from the fall out from the last fires. I did email your customer service, and told Moses on evenings.about the stalking, and of course, about being harassed
by name calling. Unless I,get reimbursed either with credit or money, I will make sure it is well advertised what is going on there.
My complaint is tin foil on Motel 6 I made up a whole bunch of lies and stories about what we were not doing very rude she had told us that we were disgusting people and disrespectful people that is not true she said that we were bothering him housekeeping for money. That was nothing to you that we were bothering customers for money and we had to leave before she goes to Cops so when we left me and my family I have three little ones four year old 8 year old on a nine-year-old that day we had to stay at the park and we slept at the part for the whole night cuz we have nowhere to go we have taken all our stuff from one city to another city dragging it cuz we didn't have no vehicle take a two and a half hours to get to where we got to go on foot with three big old luggage and three little kids general manager calls his back so we can come back she apologized for employees action Come Back Inn started again employment at the line that she was threatened felt run for her life my two little kids asking for toilet paper she said we could not get no more toilet paper cuz we ready have power supply for today based on my knowledge I believe you're entitled to get as much toilet paper as we want cuz we're paying for the room so she had called the cops on us now my kids are dramatizes scared that they may take your dad to jail I lost my wife she passed away two years ago so now they going to have the cops come over here and stand for over toilet paper something has to be done the general manager is not doing nothing about it so I'm writing to you guys hopefully you guys can do something about it cuz general manager is not doing nothing about she's not listening to my words or listen to anything what I have to say I have sent her a video of wild hurting for you I was asking and she still not taking action about anyting please I need you guys's help
I checked in at 6:30 pm. The room was apparently cleaned-no trash, supplies like soap and toilet paper replenished, no odor, beds made up. I went out for supper and brought take out back to the room. When I turned the covers back to get ready for bed at 9 pm there was a shit stain on the sheet! I called the desk and wanted the bed cleaned. The person working the desk said she had no clean sheets, no key to the laundry room, no home phone number for the manager. When I was adamant about the sheet situation- I will not sleep in sheets stained with shit, she refused a refund. When she offered to change rooms she also mentioned that she would charge an additional fee. Finally she rescinded the additional fee.
But I am still angry. I will report to Albuquerque health department tomorrow.
I have contacted the Motel 6 in Davenport front desk to give the manager a message 5 times in the last year to fix the fence attached to their property line and I have never received a message back from the manager. I then called the Motel 6 coorporate office and was told it would be taken care of last fall. I have attached a picture of the fence and I hope this situation will be taken care of as soon as possible. The store number is 4634.
Stayed in Motel 6 Whitby On business. On April 08 -10 2019. Stayed in room 316. Told front Desk Tuesday Morning Toilet plug., Can back to Room After work, And notice a Used Condom in Garbage can , Gross ???
I had to Call Manager , and Complain, HE DID EVEN CARE >
I should have put Stop payment on my VISA
I will NEVER stay There again , or any of you Chain Hotel, . I usually stay at Choice Hotels,
I have pictures to Prove it.
The location in Joliet off of I80 is horrendous and rude!!! They didn’t provide a remote until our 2nd night then when we checked out I get two blocks away and they run my card for a pillow. I called there immediately and I was told to come back so I went back Only to deal with some young punk who refuse to do anything to help me after I even offered him to go look in my car. He called his manager and speaks their Indian language which is also rude and I’m Santa way again telling me to call the manager and the next day and the manager says you have to report to five days for Credit all for an issue that is not my responsibility the housekeeping fell short on supplying an extra pillow and I am being held responsible cool that you’re completely uncooperative and rude. I should’ve been given my money back immediately. Whoever is in charge of this location needs to see to it that I get my money back. Here’s my phone number7086749720
The motel 6 off loop 12 and 35 in Dallas Texas has a issue with bed bugs we were move from room we got first cause the bed had baby bedbugs then moved to a different one that had adult bedbugs we told the desk if we could get another room cause we got no sleep being bit all nite we took pictures.she was rude said she give us only have our money back.
I came here on 4/3/19 from the time I came here I pacifically specified that I would do my own housekeeping in my room I reported it to the front desk also to housekeeping OK started on Saturday someone came up to my room three times and put the key in the door and open my room door while I was sitting on my bed with no shirt on due to complications of my breast I don’t think is right came back today they called they self cleaning the room but I am going to post the pictures of this rain that supposed to be clear because I’m trying to figure out why do they keep coming to my room opening my door I feel like a sexual harassment or somebody’s trying to do something that they don’t supposed to be doing and is stealing some of my belongings was open when I got back so right now I’m just searching to see what is missing and what’s not missing I have so much stuff here I can’t really pinpoint it right off but nothing was done in my room for them to be here so I will be contacting corporate as well and if Call 911 that will be done in the morning as well and he understands what is going on with this dirty ass linens on my bed that was made up LOL not a joke on y’all now
On Oct. 25, 2018, I made a reservation at the Motel 6 East Madison, Wisconsin, for Saturday, April 6, 2019. I made the reservation online through hotels.com. In the notes section of the reservation, I cited that we needed a first-floor room due to us having a pet and my husband being disabled and not being able to maneuver steps. On the Tuesday before that Saturday stay, I called to ask if we could have room 106 because we had stayed in that room the previous weekend, and it fit our needs perfectly - first floor, large bathroom for my disabled husband, nice flooring, clean, quiet, close to the entrance for our dog and for carrying in luggage, etc. I was assured we would have that room. When we arrived on April 6, not only was room 106 not available, there were no first floor rooms available. The employee read my notes from the original booking citing my exact need for a first floor due to my husband's disability. To say the least, I was furious. I asked how they were going to take care of this situation and accommodate a disabled person. Everyone claimed that they could not do anything. I asked them how they expected my husband to get up the stairs. They did not have a response. I asked how they were going to compensate us for their error. I was told that they could not compensate us. I asked to speak to the property manager. They told me she was not available but was in the building. I asked that she be sent to my room as soon as possible, so I could discuss this with her. She never came to talk to me even after calling the front desk to remind them. Her name is Paula. Since we had no other option that night, other than sleeping in our vehicle, we took the room on the second floor. My husband was in pain that evening and for the next 2 days and nights from having to climb those stairs multiple times. The second floor smelled horrible, was loud, had barking dogs in the rooms that barked in the night often, and was dirty. My husband was barely able to get into the bathroom because the door was so narrow. The bathroom itself was tiny. The next morning I asked to speak to Paula and was told she was not there. I reiterated my complaints to that staff. Other than apologizing, they did nothing to compensate us. I called to talk to Paula on Monday. She was not there. I asked when she was expected on Tuesday. I was told 9:30, but she comes and goes. I called today at 11:50 to talk to her. I was told she was still not there. I asked when she would be in, and the employee said she did not know. It is clear that she is avoiding me. I gave the employee my number and told her that I was going to be contacting corporate with my concerns. We are incredibly upset about this situation. It is illegal to deny a disabled person accommodations - especially when it was clearly defined in the notes at the time of the reservation. I am expecting to be contacted regarding this issue and for some form of compensation for this nightmare.
Hi, I would like to make a complaint about the Motel 6 in Pinole, CA. The motel had the lights off during the nighttime which you couldn’t even see anything. The Morning I left which was April 8th my girlfriend was walking to get our stuff into the car and since the lights were still off she couldn’t see and tripped and fell and hurt her ankle and scrapped her knee. Her ankle seems to be fine but it could’ve been bad they should’ve had the lights on anybody could’ve gotten hurt.
Room was very dirty carper stain comforter looked very old and word I very dissatisfied with the quality of house keeping I really think I overpaid for room asked to be given another room or refund I was toldthis was the not an option
I made reservations on line. When we arrived I was refused a room because I have a service dog over 10lbs. He repeatedly ask for documents. I even pulled up the ADA laws for service dogs and showed him. He said no no I don't care. I can't believe the hotel's in Texas evidently don't understand that this is a federal law. I expect to hear back from you. If you don't want to talk about this I'll just call an attorney.My email firstname.lastname@example.org
At first was told I could check in at 5am and stay all day. Now they harrass us and knock constantly at the door.
Horrible experience, needed smoke free room and room reeked of cigarettes. Even had a plastic bag tied over the smoke detector so people could smoke in room. One of our group wanted to sleep so we asked at front desk if we could get clean towels and a clean blanket as one smelled so strong of cigarettes and was told they were just collecting soiled ones to be cleaned and to pick up clean ones when we returned from our event I notified her that we would be returning late and was told no problem when we got back the man was very rude said there are no clean towels and nothing he could do that it wasn't his problem I'm angry cuz we really needed to take showers after our day at the zoo the whole reason we rented a room was to be able to take showers and rest before a very long drive
My daughter rented me a room at motel 6 on wadsworth and 6th ave. Denver Co. The ladies at the front desk were rude and sarcastic in thier tone when attempting to speak in a polite manner as most customer service genuinly do. They dont wear name tags in order to identify them. One is the front desk clerk the other a manager day shift. The first problem was that the washer didnt spin my clothes, they were sopping wet. Very calm and kind voice, since i could already see they with rude mean poeple, i ask for a refund to wash my clothes in the washer that works. She raised her voice at me and argued with me for 10 minutes then refunded me. The door to the laundry room didnt work. And i had already gottin a second key. She said it was the key and replaced it again. She said i would be charged for a thiird key if i would need one. The mantance man let me in and said he would tryto fix the door lock. Why would she charge me for a key i didnt need replaced it was the lock. Then on the 4th of April 2019 my boyfriend brought me lunch. She basicly harassed him about being there but said nothing to me. The next day Friday the 5th of April 2019 he brought me lunch again for work. From 3 to 11pm i work. While he was walking up a man from another room was someone he knew ask if we would chage his phone as he was arguing with his girl friend and wanted to go. We chaged it and 15 minutes later he k ocked on the door we handed him the phone at the door and he said thanks and walked away. Immediately the phone rang and the lady, once again sassy and rude tone of voiice, told me that i had 2 unregistered poeple staying in my room that i would have to payfor them now or leave. I was like wait no and tryed to explain my situation when she interuped me continuously then told me to come to the office so i did. And she said any guest must registrar at the office even if they dont stay and i said" i didnt know that". no one said that the day before. Thats when the other rude women came out yelling at me. I told her im not used to being talked to like this. She said she doesnt know what games im playing but i better get out of her motel. I said not untill you refund my daughter. The cops were there becuase they were kicking out another man for asking for his money back when the same washer left him with sopping wet clothes as well. I ask you why didnt they call the owners of the equipment and put in a work order and put a out of order sign up? Im convinced they are running a scam. By kicking as many poeple out as possible keeping as much of the moneys that should be refunded and getting bounuses for make the company more money this way. Please look into it straight away as the women should be let go. New management put in place. Also i expect to hear from you regaurding my complaint and to know what was found and what wad done about it. It has a bad reputation of kicking people out and im convinced this is why. I will refrain from going to the media at this time untill i hear from you.
People threatening my life management wasent helpfull or was police ... they banged onn my door for 30 min and called my roommate from a mother room threatening to. Dreak door. Down.
Worst motel experience ever! Just needed a bed and shower so we didn't expect much. But we didn't expect it to be this bad. If it wasn't so late and we hadn't just come from an urgent care visit we would have left immediately. While I was checking in, my Husband was approached by a panhandler at the car even though there was a security guard walking around outside.
The room was disgusting! Stains everywhere, dirt on everything. We slept in our clothes under the sheets - at least they were cleaner than the bedspread - even though there were cigarette burns on one of the sheets. TV didn't work - shocking. I was afraid to sit on the toilet and taking a shower was way out of the question!
There was no phone in the room so we couldn't even call the front desk to request another room and I was afraid to walk back to the office. We left at as soon as it got light out.
Been staying at the Motel 6 located at 258 Harry Lane Blvd Knoxville TN 37923 for the last month. I've spent my entire tax check for my family to stay here. Since being here we've had to make multiple noise complaints to the office. They continue to put very loud and obnoxious people next us. When we have complained about the noise the staff at the office at night and the day shift desk person who's name is Candy threatens to kick us out. The people have literally kept my family and I up all night. The past two nights 4-2-19 and 4-3-19 we were kept up all night long. If I could get a return phone call my number is 865-443-4931. Thank you.
Hi... I'm a housekeeper at Motel 6 I had a problem yesterday where the headhousekeeper cursed me out Mrs. Mary cursed me out. I have 3 witness where she cursed me. I told the GM but nothing was did about it. She also was intoxicated.. It's alot going on at Motel 6 Vicksburg, Ms yall need to know about.. She also told one housekeeper to file sexual harassment on a maintenance guy. Something that happen up here that u all need to know about.. I use to be headhouskeeper but I dropped down due to they were unorganized... Could u please give me a call at 601 415-8074 or email me at email@example.com
Checked in March 21 2019 left March 22,2019 Motel 6 Merced,Ca 1983 E Childs Ave. My wife and always choose Motel 6 when traveling because the rooms are always clean. However this stay was not as pleasant. First the TV remote was missing, after my 3rd trip to the office I got one that worked. In the mean time my wife saw that there was a smoke alarm but the batteries had been removed. Upon entering the bathtub/shower I fell, the shower floor was slippery with a slick residue. Next morning I brought my fall to the attention of the front desk clerk and told her about the slick bathtub/shower floor. At this time I let her know the smoke alarm did not have batteries. She mentioned the batteries were missing because the smoke alarm was soon going to be replaced.
Needless to say I was disappointed with our stay.
Safety issues should not be overlooked hopefully you will contact this location and make them aware how important it is to have a safe room for your guest.
Thank you for looking into this and your quick response.
How do I get my money back after it went through on the card I need to put back on my card
While checking in motel 6 san diego hotel circle on sunday night 3.31.19 I walked in the lobby and first asked if there was a near by men's room. The skinny afro American female rudely told me "THERE'S A HOTEL DOWN THE STREET THAT YOU CAN USE." I told her I had a reservation here. She didn't change her tone and was rude throughout the process. Never wont stay at Motel -6.
Skipped 3 days in a row for room service. There is one specific employee who if very rude I believe she works nights yesterday I went down before work to ask for towels to shower never came my finance went agin after I left for work asked agin never came asked agin before I got home never came and I had to go all they way back down after working all day to get a towel. The same rude lady is trying to tell me I have to have a kensl for a service animal Iv spent a lot of money here the past few nights and was wanting to do an extended stay but with all the problems Iv had we cshoild be given a free night at very least
I called the one 800 number to make a reservation for one night for the studio six in Anaheim location I was confirmed that I have a bottom floor king size bed room the agent put me on hold and called the location a couple times to confirm that I did have a bottom room location available now I called the one 800 number to make a reservation for one night for the studio six in Anaheim location I was confirmed that I have a bottom floor king size bed room the agent put me on hold and called the location a couple times to confirm that I did have a bottom room location available now however Once I got to the location That same lady in the office who had been speaking to the customer service agent said that she never said she had a room available for me on the first floor I wasn’t on the phone to hear their conversation so I don’t know what they were talking about That same lady in the office who had been speaking to the customer service agent said that she never said she had a room available for me on the first floor I wasn’t on the phone to hear their conversation so I don’t know what they were talking aboutAnd I replied I was on hold and she only called you to confirm our room in the bottom floor And I replied I was on hold and she only called you to confirm our room and the bottom floorSo I continued to complain and ask for a managerAnd she canceled my reservation and said I could not stay at the hotel so I drove an hour Away for nothing and still don’t have a roomIt appears to these people are too easy to miss treat the customers which means that they are being taught in their training camps or rooms upon new hire to treat customers this way
I reserved 1 room for a night and it was after 6pm so later that evening i check my account later i see 2 charges from motel 6 one for $67.20 and one for $80.85 so i call the office and the say well u booked two rooms. I call main office and the tell me that they cant do anything becsuse independently owned Motel 6 so long story short I reserve a room $67.20 I get there in the room and I get charged for additional room for 80 85 and I tried to get it back and they won't give it back to me talk about bad service
Made the reservation after 6pm . 1 room for a night and they sad i had book 2 separate rooms one for $67.00 and the second one for $80.85 .also in all the years i have been staying at motel sixs i have never booked 2 rooms i know i cant get my original booking back for $67.20 but the second one for $80.85 . Are you serious!!!! I will never stay at motel 6 again & i will tell everybody i know .....
I had made reservations for 23-30 of March at your location at 5300 ADANSON RD
ORLANDO, FL 32810,
I had called to confirm everything that day, and told them specifically that the credit card on file was not to be charged bc I was using a different card when I got there, I was told not an issue bc night audit get ran sometime after midnight. I arrived at the hotel at 10ish pm to be told they ran my card in file at 6p and because it was declined they gave my room away to walk in bc “people needed rooms” I was livid! I had asked who else had rooms bc it was late and I had just arrived into town, I was told “ your sleeping in your car bc no one has rooms for you it’s spring break” seriously?!? Like wtf (excuse my words) but what kind of service is that!! You honestly want someone to represent your company like that!! I told the 2 desk ladies who were to busy talking to their kids about swimming that I had called n confirmed everything and told them I’d be arriving late, they said not their problem and I needed to leave bc the desk was closing. My jaw dropped like how are you going to treat people like that!!
Sad to say , it must have been a blessing bc I ended up closer to universal at even a better rate than what they were going to give me after explaining to them the chaos I went through.
Your staff needs to be retrained, don’t let their kids hang around in business areas of the hotel and have respect for tourist!
Not a happy customer
ALL of the electrical outlets were so loose they were about to fall out of the wall, very concerned about electrical fire all night long. There couldn't have been even a 6" space on the one side of the bed, and no way of moving the bed, how an older person is expected to get in and/or out of bed was incomprehensible. The only reason we stayed was because it was freezing rain out side and all the motels in the area were full. The worthless bed covering was of no use, had to sleep in our clothes. The television reception was horrible, and most channels tat did some what come in, had NO VOLUME..This hotel was near Tucumcari New Mexico... I can not believe that this establishment carries the name of Motel 6, I understand no frills, but this was way worse than no frills. There was another Motel 6 in Safford, Az. that falls way below the standard of what one would think would carry the Motel 6 logo. Have the standards fallen that far, these were the only Motel 6 we stayed at on our 66 day winter vacation, and I can tell yo for a fact, that I will NEVER even consider staying at a Motel 6, and I will be sure to spread our horrific experiences at the ones we stayed at.....
Stayed at thousand palms location in California. My mom and I were going to a concert. It cost me $153. The area noisey and industrial. It smelled like smoke and there was people begging for money outside our room. I didn't get any sleep. My mom.has a pacemaker and due to the smoke smell was coughing all night. Horrible place. We left there feeling sick. The room was dirty.
This Motel 6 was a disgrace. I have stayed at many in my life and never have I seen such a poor poor room. The wall behind the toilet has mold. Inside the toilet has mold. The paint on the door is coming off. The paint on top of the mini fridge is rusted. The towels were very dingy looking and the had finger nail polish on them. Room stunk to high heaven of smoke. And the price was a rapeing. It is really sad that this place is using your great name. The address is 6015 W I-10 San Antonio Tx and the room we were in was 118. I really hope y’all look into this disgusting place that is representing your Name.
I booked a reservation for my son in law Charles Cowart at your property located at 1310 W. Lantana Rd. My Confirmation # DDCT3C43PWH for 7 night stay beginning 8 Mar thru 14 Mar, 2019.
During their stay, their room was never provided maid service. they had to go to desk for rowels every night, bed were never made, trash emptied one time and air conditioning was inadequate. they asked for room service every time they got towels, but desk clerk ignored their issues. His attitude was very poor, appeared to not care.
After 6 nights, they had enough, and found another motel and refused to stay the last night. They are working at a power plant for a two week job, and would have stayed another week had things been better. At a minimum, I should be refunded the last night ( 14 Mar 2019).
This is unacceptable and I hope you can find a way to improve your operations at this property.
Rev Donald Bresher
After complaining about people trying to gain entry to my room "Ashante" said somthing to a cohort who a day later says i am barred from fullerton motel 6
This was the last room they had for the night when I got in there the floor was all dirty . There was also spray paint on the mirror , hair on the beds , had a very bad smell did not look clean at all . I couldn’t take a shower the towels were used and half wet rolled up like the weren’t had yellow stain and spray paint on it and dirty in the bath spray paint on the tub and hair . Heater / air conditioning was not working right was broken . I’m highly disappointed I paid for 100 dollars for a room like wasn’t even clean .
I called the Motel 6 in Apache Junction Az. to get the rates because we are having a Reunion for Williams Air Force Base Brats. It is important because people are coming from all over the country. I got the rates and put them out on our web site. Where I called to make my reservation a man answered at this location and was very rude. I asked him about a Military rate and he said we don't give any military discounts (rudely) which is not what you have on Motel 6 website. So I asked about any other discounts and he said we don't give any. (again rudely) I said to him I had talked to a lady just a couple days before and she gave me the rates and he said he doesn't care what she said and do I wan't to me the reservation rudely. So I hung up due to the disrespect and demeanor. I asked for the Manager and he said I am the manager. . I couldn't believe that Motel 6 would have such type of employees with such disrespect towards consumers. Feel free to call me at 210-378-6738. Thank's Mike
Within 2 mins of entering our room after our long drive my daughter screams over a big in the bathroom. I went in and found a cockroach. Brought the half smashed bug to the office and they accused me of planting it. Only begrudgingly moved us one room over. The whole situation was insane and the way the staff treated me and my elderly mother was unacceptable. If I hadn't been driving for over 12 hours already I would've gotten my money back and left. But my mother needed to put her legs up and rest. But if you have a bug problem you shouldn't be blaming your patrons
I have been staying with motel 6 for a week and I have had nothing but a great stay til this morning as I had asked my mother to go to the front desk and pay for another night as she's done plenty of times the woman who said she was one of the managers first started asking my mother if she has been staying in my rm with me and she told her no but she does come here with me because she lives out of town and is dropped off in the morning so I can get her to her appointments but I do take her home every evening I even tell the person behind the counter I'm taking momma home and this morning I was accused of lieing about that and she accused me of doing things that the employees have been allowing me to do and this morning I was accused of all the things that the employees told me to do when I would go to pay for the room that I was staying in as I tried to explain to the woman that called me early this morning when I asked her name she would not let me know who she was, after I asked for the corporate office and their phone number and her name she changed her attitude almost instantly 2 days ago I asked for some light bulbs for the restroom and the lights on the wall she told me they had finally arrived and handed them to me so I could install them myself I feel like she would not let me explain anything to her but she kept accusing and insulting me for no reason and she didn't want to hear it from me but I asked her not to yell at me I was 3ft. In front of her than she asked me to step aside to help another costumer that had just walked in I have gotten along with all the staff except her this is the second time she has raised her voice and would not let me explain she is very rude and insulting and I feel like she judgee as a bad person when I try to get along with everyone u may ask All the other staff I am not here to cause trouble or bother anyone I just need a place to stay for I am homeless at the moment but I pay for my room everyday she even said I could not have anyone here unless they r on the list if not they will charge me for them being here she has not liked me since the first time we met thanks pls feel free to call me anytime@(505)692-0013 my name is Matthew Vigil am in RM 120 thanks for letting me get this off my chest..
I am senior on disability. I have sleep apnea machine and service dog. I prepaid for a month at motel 6 in dania beach. The manager banged on my door tiday woke me up and said if I don’t answer the door she will call the sheriff. There was no reason to wake me. She was upset because I put a do not disturb sign on the door. She said it was against corporate policy to put do not disturb in door. She also said I was not welcome there because she could get more money per day than per month. I prepaid. This manager had no service skills and her behavior violated the Americans with disability act. She had no customer service skills and should not be interacting with customers or people especially not disabled people. I will be filing a complaint with Americans with disability act office. She should be fired.
I have stayed at multiple motel 6’s and I have never had this much trouble. The staff at the San Dimas motel 6 off of arrow hwy. in California has given me the hardest time. Guest services the people are rude, one of them tried lying to me saying there is no iron and ironing board,I got overcharged on a night. I also asked for a room downstairs due to me being handicapped. I can barely walk on my right foot and the front desk put me way cross the parking lot right in the middle room up stairs. They were snarky with the comments and just all over rude.
I had requested the day before to have the room fully cleaned.I had been waiting all day for service so I finally went to front desk and Jasmine was rude so was the housekeeping supervisor. So I removed everything off the bed and left i came back room was cleaned but they didn't GIVE ME FRESH SHEETS INSTEAD THE SAME SHEETS WERE PLACED BACK ON THE BED JUST NASTY IM HIGHLY PISSED NOT SANITARY AT ALL!!
Motel 6 in pekin il .staff jus rude no tabel in room hard wood floors cold. Stayed 3 days only asked for towels .spiled my kool aid on counter in bathroom wiped it up with wash cloth no rug to wipe feet snow tracked in floor was wet used dirty towel wipe up floor at check out. Charged me $13 for wash cloth and towel damage .unbelievable should of left mess on counter and wet floor maybe they can purchase some paper towel or napkin and Door rug with my money they riped me off for
Dirty floors then found drug needles. Quality of motel 6 is just seems to be continually going down. I travel a lot and use motel 6 is occasionally usually when I'm traveling from site to site. After my last couple of experiences not just that this location I'm seriously considering not using them ever again. This is where I move these needles to I found them in the bedspread when I went to turn down the covers.
First how do I rate a zero star rating for my stay at Motel 6 Palmdale CA; Jan 5 - 9. My confirmation #HJCX5LPJFF was confirmed through Orbitz #740263491551. There were two nights that I was awoken by frightful events and very loud guests. I would like a full refund of $346.21 through Orbitz or Motel 6. Please refund the credit card used to hold this reservation. Thank you.
I was staying at the norcross ga location off Oakbrook parkway and I had guest over and me and my guest was Harassed by the security guard first he sat right in front of my room there was no noise or anything of that coming out of my room he looked at all the License plates down asked for all our ids and we gave them to him then he asked me to pack up all of my belongings and leave the Property so I did as I was instructed he had no reason to keep me off of the property and kept asking me and my guest have we been at the red roof inn the same morning everyone stated to him no and this all happened after he sat and watched my room for 2 hours and stated once I left da property that he would call the Police I stated to him he could do so because I didn’t do anything wrong and I left the property this happen at around 6am I’m 01/10/2
Third time where NY money NO HOT WATER TWO DAYS DIDN'T CKEARN THE ROOM NO HEAT YOU PEOPLE IN ME TWO DAYS !!
Where is my money for two days NO HOT WATER AND MORE
motel 6 in chambersburg, pa. i checked in the middle of the night and the guy that checked me in flirted with me (very unprofessional) and made me very uncomfortable. I left after 4 days because hair dryer didnt work, tv didnt work, no internet connection, along with very noisy neighbors. When I checked out I asked for a refund and the guy told me the manager wasnt there and he couldnt issue a refund. I tried to call several times after that and was always told the manager either wasnt there or was at desk but could not answer phone. I hae a balance of 149.85 remaining on that account.
I am either asking for a refund to my card be made or transfer my remaining balance to the motel 6 in hagerstown, md. i can be contacted at 717-491-6405. The account is under tamara mae Beeper at the one in chambersburg and the one in hagerstown is correct and under Tamora Beeler.
I would appreciate a resolution to this matter.
Two weeks ago I put this in still no work from thus company. I paid for service didn't receive what I paid for. Two days no HOT WATER.NO ONE CAME TO GET THE TEACH OUT. NO ONE CAME TO WIPE. THEN CHANGE THE ROOM HOUSE KEEPER USE SAME WAGE CLEAN THE BEDROOM CLEAN THE REFREZZER. HEATER DIDN'T WORK ONE THAT RUNNING THE PLACE WANT TO BRING IN A SMALL HEATER. YOU PEOPLE OWN ME TWO NIGHT STAND. $90.00
The staff is very rude , gives dirty looks, laughs under there breathe..the feeling makes people very uncomfortable. The times I've checks in live gotten shady looks n facial expressions. Seems like they dont like other woman..really stank attitude. If you can plan they say that they'll have somebody come up to fix your complaint they never do you ask for something they say they'll bring it they don't when you call they get an attitude and tell you you have to come to the front desk
I been here in Kalama off I5 , 11-28-2018 first no housekeeper didn't clean my room the towels dirty with someone foot print. Had to stay four more days still there. And this morning No HOT WATER, No one came to say there no HOT WATER. I just hear when I was in the office. I spent $456.00 . There Do You Think This is RIGHT ?? I understand thing have been break down, This kind of money even less a day I do want what my money paid for. Make this up give one night free. I'm not only one standing there.
Last week, Saturday Dec 1, my girlfriend and i stayed at Motel6 in Astoria, Oregon. She was a bit ill so we decided to stop early and get a room. The check-in girl, Kylee? said she had a room on the second floor, room #219. SO i paid and went to see the room. it was half empty, like something large had been taken out. The room was very chilly, since my girlfriend was not feeling well, we decided to stay. I told the duty manager/checkin girl about the missing furniture. no table, and only one tiny chair...Noting that half of the motel rooms were empty, i asked if we could get a table for the room, she said no, i asked for a second chair , she said no. I asked if we were expected to sit on the floor...she said nothing....then something about corporate. The room was very chilly, and we had to spread out all the bath towels on the bed to try to get warm. the heated cycled on/off constantly all night unable to heat the room. Half the rooms remained unoccupied the next morning when i told my complaints to the new desk manager/checkin lady. She said she was sorry and offered me the number to call guest relations for Motel6. Which i did 2 days later. I spoke to a Tyler,,,,he was courteous and took down my complaints....said he would forward my complaints to corporate. Also he sent me an email, but when i responded to the email it got bounced back to me saying no such or valid email address. So now i am writing here.....We will never stay at Motel6 again.....
im suing motel 6 150 northwoods manteca ca....ive lived at this location for 1 1/2 yrs... the owner sam pockets my.payments...charges me city tax everyday....after 28 days your exempt. he enters my room unannounced ..maintenance got paint all over my car.. he lies about money paid...he tells soooo many ppl my personal business...gives keys to my room to just anybody....lots more....
I have been staying at Motel 6 for several years and never had an experience like the one I did in Huntsville Tx. I rented a room on Wed and paid on my debit card. The next day I told them that I would probably be staying a week since the room was clean and they charged me 300.58 which was a fair price I thought.
Monday night there was loud fighting all night and it was very disturbing to me since I have PTSD. This caused me to start having panic attacks and I couldn't get calmed back down so I had to get to the hospital for stabilization. I left early Tuesday morning and as soon as I was checked in at the hospital I called the front desk. I had taken everything out of my room and left the keys on the desk for the maids since I was sure that they would keep me there so I wanted to make sure they knew I was gone.
I explained my emergency situation with Rachel the clerk and told her that I would not be able to stay the last 2 nights and I would like my money refunded. She refused to work with me and insisted that I needed to sign a paper to get the refund. I explained to her that this was impossible since I was in the hospital in Dallas. I live on disability because of my PTSD and can't afford to pay for a room in which I wasn't able to stay in.
I have no problem paying for the nights I stayed in but not for the 2 nights when I was at the center. I have disputed this charge with my bank. I hope that this can be resolved in a timely manner. I am also planning on filing a complaint with the housing authority since I am on disability and these additional charges are clearly taking advantage of my unfortunate situation.
I was checked into a room with no microwave or fridge after I reserved one because I will be staying long term in the area..the next morning the manager agreed to move me to another room and all I had to do was pay the $34 difference so I went to that room and it also did not have the microwave or fridge so she put me in a kitchenette and said she would adjust the price since it was their mistake..I was told as long as I didn’t check out over the holidays my rate would stay the same but if I checked out and back in my rate would go up..once my week was up I was charged full price even though I was told it would stay at the move in rate..called to speak to manager but got a different manager and she was very rude and said that corporate rates went up and if I didn’t like it I could move to another room or switch hotels..I went on to explain how my room was dirty when I moved in and have all the pictures to prove it..there was trash under the cabinets and the cabinets and fridge were dirty,the floors were dirty and I found roaches in my room,,my trash was changed and no new trash bag put in Can afterwards,,room has not been cleaned properly before I moved in and still has not been cleaned in the week that I have been there..the sheets have yet to be changed and to top it off my heater went out..I believe they could do better on housekeeping and if you tell someone you are adjusting a price and that it will stay that until u check out then you should honor your word as a business professional..I don’t know what you plan to do about it but something needs to be done because I cane a long way and have always enjoyed my stays at motel 6 in Texas but this has definitely not been an enjoyable stay for me.:I will be a long term guest spending a lot of money there if my problems would be taken care in a proper manner otherwise I can just take my money and business elsewhere..thank you misty zeledon(409-460-3923)please feel free to contact me via text,phone or email about the situation as I have till the end of this week before payment is due again!!!P.S.i am renting a kitchenette also and the price is $350 week for a hot plate that is also missing a knob..this is just ridiculous!!!
Recently booked a room to accommodate a late arrival flight. Several weeks prior to my arrival, my travel plans changed and I called and cancelled the reservation, spoke with a professional gentleman, I was well within the window for cancellation. On the date of the cancelled reservation, my card was charged. When I called to inquire as to why, the very rude person told me that I had 2 reservations and only one had been cancelled. When I called to cancel, the gentleman who answered (he was very kind, did not ask "which reservation" nor did he state there was more than one) I travel with one child, I would not have made two reservations. When I told her that was ridiculous and obviously an error, she curtly told me that the manager was on vacation, but she would not refund my money because of the special event that was occurring the weekend of my cancelled stay (Balloon Fiesta). That explains why it was very difficult to make the ONE reservation at any hotel in ABQ that weekend, Motel 6 was the only option at $130, which isn't exactly cheap for a "budget" hotel. I don't generally stay at the chain and after this experience, I never will, nor will I recommend. If I could give zero stars, I most certainly would.
On the 24th of October at 430am I was GOING to extend another nohjt. But know was at the front desk. I waited 15min, I had to go to work. I left my things in the room which I shouldn't of. I talked to the clerk who was working at the time on the phone. And he was ok with me extending. I go back to the hotel after work and they tell me I can't stay there any longer. Because I was rude to the clerk? I don't ever remember being rude. I've been a customer for years now.
I checked in at 3pm and at 5pm a man at the door asking for "Chicago" being as I do not associate with any " Chicago" I did not answer. At 7ish the man came back and I answered and he told me I was lying and tried to enter my room which my fiance stopped. Twice more people came to the door whom I did not know so I called the office to ask for security to monitor the situation. An hour later I got a call from the rudest front office lady named " Jessica " who demanded I come down and show my id which was already on file or else I was going to be kicked out. How the hell do I get threatened with being kicked out when I'm the one being harrased and Im the one who asked for help rectifying the situation I did not create . Worst customer service ever - will gladly stay on the street next time than be talked to like a child/criminal after paying for a room to not only be harrased by transient hookers and John's but also by the motel 6 employees.
1709 Edgewood rd Edgewood Maryland...The bathroom was extremely dirty floors had not been mopped and very sticky, no towels in the room and when I went down to ask for towels I was told i had to wait until 9am when cleaning people got there.
I work for a company with a corporate pus discount card so we stay at motel 6 all over the United States and this was by far the most unclean with the worst customer service possible.
All day we haven’t had any water. I feel like if I’m paying this much to stay here ; then we should have some water by now . Nobody can shower or use the bathroom like it’s ridiculous!
I checked in MOTEL 6 in brooklawn, new jersey, AND the room was HORRIBLY DIRTY. I'VE stayed here before ND the room was just as DIRTY. They DO NOT clean the rooms WHATSOEVER. There's mold in the bathroom, I've seen cockroaches, I had found 2 hypodermic needles in the room, blood on the walls ND floor. The sheets on the beds were DIRTY, CAUSE they didn't change them, the floor was disgusting, we swept it ourselves and couldn't believe the pile of dirt that we swept up, THE PILE OF DIRT WAS SO BIG THAT THERE'S NO WAY THE FLOOR WAS SWEPT PROBABLY IN LIKE MONTHS. IM NOT THE ONLY ONE WHO HAS BEEN COMPLAINING ABOUT THESE ISSUES, IVE TALKED TO MANY PEOPLE WHO HAVE BEEN STAYING HERE ND THEY HAVE HAD THE SAME PROBLEMS, IF NOT MORE. I KNOW THE STATE INSPECTION RECENTLY FINED THE MOTEL FOR SOME OF THE ISSUES I MENTIONED ABOVE. SOMEONE REALLY NEEDS TO DO SOMETHING ABOUT THE DIRTINESS OF THIS MOTEL. THEY NEED TO FIRE THE CURRENT CLEANING PEOPLE ND HIRE SOME NEW EMPLOYEES, ONES THAT ACTUALLY CLEAN THE ROOMS!!!!!!
Check in about 1030 til 10:00 pm the first room TV was to dark to watch. Second room TV didn't work at all.third room don't know they just told me I had to move again and fourth room where I slept was ok and I got there at 1230. Finally guest behind me had pets and they barked all night long so I couldn't sleep
I was carjacked in your parking lot by armed gunman and lost all my belongings and my car was stolen. I have terrible PRSD- and the worst part is there was another carjacking in that parking lot just 3 days earlier. No accommodation was made to increase security or cameras.
It has also caused serious financial hardship
My son and daughter Ruban and Veronica Marino I pay for them a room for three days at Motel 6 in San Bernardino California I called to check on them 15 minutes ago and employee question me about who’s in the room I know who’s in the Room Because I paid for the room for Ruban and Veronica Marino I am the father in law I shouldn’t be questioned by a snotty Rude employee of Motel 6 when I’m calling to check on the well-being of my children and I think you guys need to have a talk with your employee he’s a mail he wouldn’t give me his name and he was very Un professional You guys need to do something about this person that you guys have employed there
No security latch no battery in,fire,detector my men,are fighting the Carr Fire and this chain of motels doesn't care enough to provide me with a working fire detector. The fire extinguisher is also,empty. Cockroachs flies in the room. I'm going to sue this company.
My name is Jamie Bourne and I’d like to complain about a few situations here at motel 6 north on 7277 N Camino De Oeste, Tucson AZ 85741.
First of all, I’d like to say that I’ve been staying here with my 2 daughters after we were illegally evicted from our home in 2016. I’ve been paying $286 a week for nearly a year now as I have been able to stay in other places only a few times during the past 2 years.
During our time here I’ve tried to get many agencies to help my family get out of this living situation as my ex and my case goes through the court process. I have been unable to obtain help through any of the government or church agencies so far. So we’ve had no choice other than to pay $286 a week to stay in motel 6. While we’ve been here we have been dealing with people smoking weed in the motel and seeing people that are staying here hanging out in the lobby with the staff sitting at the lobby table drinking beer and talking to the staff all night as if it were their personal hang out. My family is staying in a non-smoking area
and I’ve smelled people smoking marijuana several times since I’ve been here. I have complained numerous times to the staff and maids but nothing is done about it. Just today I came back from the grocery store and had just paid another $286 for this week then walked up to our room and not only smelled the extremely strong scent of weed but my kids and I could actually see smoke coming into our corridor.
When I walked back down and complained to the front desk, instead of the staff here helping us remove the problem they just say that there is nothing they can do about it and tell us it is legal if they have a medical card.
First of all it is not legal in a motel/hotel and definitely not legal in a non-smoking area. They continue to do nothing about the problem. I’ve visited many many hotels Hampton/Hilton and worked in a popular resort here in Tucson, Omni and have never encountered a problem like this. They do not tolerate this type of clientele.
Second, I have stayed here for nearly a year paying $286 a week which includes housekeeping (which I have never used, I clean our own room including the bathroom and floors, and change the linens myself daily which I am fine with) but I often have trouble getting clean sheets and towels and cleaning supplies from the maids here. They often don’t have enough supplies for us and we have to wait until later to get our needed supplies. When we do get sheets and towels they often look like they’ve been stepped on with shoe prints or dirty marks or have cigarette burns in them. I have asked for a housekeeping discount from the weekly $286 that I pay, since I never use the housekeeping services yet they refuse to take any of that cost off. Last month I paid $1,200 to stay in motel 6 north while being homeless and unemployed and these are the things we have endured.
I’ve even asked management about housekeeping employment opportunities so that I may save some money for a down payment on an apartment for my family but have been turned down repeatedly because I am staying here. I have no choice weather or not to stay here because none of the shelters ever have any room for my family and I am not allowed to leave my kids in the motel room alone to go to work outside the motel. When I asked if my 15 year old and 12 year old could be left in the room alone while I went to work the hotel staff was quick to tell me that they would call the police on me if they found out that there were children under 18 left alone in the room.
Can you please help me with this situation because is not good or fair to us at all.
Arrived at room and there were bugs on the walls, in the bathroom, and in the bed. There was only one towel and when we requested another one we were told that we could not get one until the next day. There was no shampoo or soap in the bathroom and when we called the front desk to request some it took three calls for them to finally answer. The room also smelled strongly of cigarettes. Terrible experiencell, very disappointed in the cleanliness of the facility.
I last almost a full bottle of shampoo in the shower when I stayed at Motel 6 Roanoke Virginia on the 20th of July 2018 contacted the hotel and they say they didn't have it in Roanoke Virginia now I want to know which made stoled my shampoo and I want to return to me and if they stole that took it home with him I think they should be fired for stealing guest belongings I also forgot I left a pair of jeans about a month-and-a-half ago hanging on the back door of the bathroom they have never been returned to me they were Faded Glory skinny jeans brand new I want my change back or I'm never going to stay at Motel 6 again
I checked into the Evanston Motel 6 on July 12 at around 8PM , having noted the sign in front that the room rate had risen five dollars to $55 since I had stayed there the previous month. I registered the fact that I had a dog with the man booking the room and inquired if I was to receive a senior discount as I had on all my previous stays. I have booked rooms in this motel around twenty times for myself and employees over the past four years and this courtesy seemed to have been offered as a matter of course. The clerk assured me that I would get the discount. I paid the bill without examining the receipt and proceeded to pack my luggage and gear into the second floor room I had booked. As I brought my dog into the courtyard she squatted and urinated. I had noticed a sign in the lobby warning patrons to police their dog's excrement or a penalty of $50 would be charged and that there was a comprehensive video system installed to record such incidents. As there was no excrement to remove I continued with my dog to my room.
The next morning as I was packing up I noticed that the receipt did not reflect a discount and that I had been charged full rate. I returned to the lobby and spoke with the man who had booked the room and pointed this out. He replied that I had indeed gotten a discount even though the receipt was quite clear, I was charged $60 and change and there was no mention of the discount. The sign announcing the price of rooms was clearly visible to both of us from the lobby as we spoke, as it is from I80 a quarter mile away. He said that that was the winter rate and he didn't have a maintenance crew to change the sign. When I asked what someone would expect to pay coming off the road in response to the sign, he said that they would pay $5 more. In my astonishment at this preposterous statement , a stone faced lie , I began to argue what I felt were the obvious facts of the situation at which point he asked me why I didn't bring up the issue the night before so he could have refused me service. Then, without preamble, he launched into an accusation that my dog had defecated in the courtyard, of which he had video proof, and what's more, he had already sent for permission "from corporate " to charge me the $50 fine. He then proceeded to gleefully broadcast the serial video of me loading into my room and then the supposedly incriminating scene of my dog peeing. At this point I asked if he had picked anything up after my dog and he said that he had, another lie.
The exchange then became somewhat heated as I felt I was being cheated, lied to, and toyed with, at which point he offered to show me the video of our current exchange so I could see how much anger I was exhibiting. I probably should not have been surprised at this revelation of the depth of the surveillance regimen at this facility, but I must admit that I was genuinely creeped out that it was so efficiently, and in this case maliciously targeted, collected and then flaunted as a tool of the management, as if those renting rooms were the inmates of Motel 6..
The situation then seemed to deescalate a bit, both of us looking for a way to terminate the conversation. He agreed to give me a discount of $10, the sum suggested by him, which was $5 more than I was used to. He ran this on the house computer and handed me a receipt . The last thing he said to me was that he would not pursue the fine for the dog .
As disturbing, pointless and unnecessary as this whole incident was, I might have let it pass without official comment and simply found other accommodations when in Evanston had I not checked my bank account and discovered that not only had the $10 discount been voided, but an unexplained $35 charge had been added. Depending how you're counting, that's two or three more lies, as well as blatant fraud committed by the night clerk in the course of administering the rental of one room for one night, He more than once in the course of our interaction said he did not want my business and that is certainly not an issue at this point, but I wonder if actively alienating a long time satisfied customer who has spent $1000 at your establishment for the sake of a subterfuge regarding whether a senior discount is given or if a dog has peed or pooped( mine did not poop) is a proper way to run a public accommodation. This is a very strange brand of hospitality.
Practically speaking, I expect the unexplained charge of $35 to be reversed or I will pursue whatever remedies are legally available to me. If management, either local or corporate, wishes to corroborate any of the factual material in this complaint I suggest they reference the aforementioned, seemingly ubiquitous videos and the large sign in the lobby stating the policy on pets as evidence.
Due to severe weather canceling our flight out of Newark, we called Motel 6 (Elizabeth) from the airport. The price quoted for the night was $127; however, when we arrived there, the total amount was $213.37. The lady at the front desk flat out lied and said she never even talked to me (I recognized her voice). This "motel" is a disaster, everything about it was just plain nasty. PLEASE send someone from corp to investigate this mess of a place.
my ac was out so i got a room at motel 6 bedford tx i asked for lower level was told they were all occupied so i took a room on 2nd floor #209 the hotel had a smell of someone cooking the odor was strong and awful when i opened the door to my room it smelled musky and like cigerette smoke but i needsed a place to sleep so i went in the tv didnt work the remote didnt have a cover on the batteres the mgr came and adjusted the tv and brought me another remote told me to hold it so the back woulnd nt come off so i went to bed the peoplp upstairs were very loud kept slamingg doors and thier floor squecked when they walked it was 11pm i asked the mgr could he put me in another room heasaid he didnt have one but he would talk to them i told him not to tell them i complained in fear of retailation im 78 yrs old and didnt want to have any trouble or worry about what they may do i trried to sleep it was impossible they never setteled in or quiented down so i told the mgr i was checking out because of the noise he said nothing he could do ,,,,so i left i forgot my hanging clothes so i called him back and he offered me another room i told him you told mr\e earlier when i asked you for another room you didnt have one im home now and im not coming back its to late and far i paid $66.00 for that room and had to leave i think he should have refunded the money toalally a terrible night a older woman in the lobby said she wAS on the 3rd floor and they had a air up bed i coluld sleep in thrir room i said no and thanked her the mgr didnt offer any thing ..... my name jackie harston email firstname.lastname@example.org i think i should have a refund or ssome compensation for this bad experience ithank you look forward hearing from you ...
On June 15 2018 I had stayed at a motel 6 in Joplin Missouri. My first impression was one of dissappoint. To began while entering my room flies and other flying insects were in the air. Ok so I over looked it then wanted to check out the t.v. ok no temote so I had called front desk and she asked me to come down to get one so I had gotten it only to find it didn't work so I was told to bring it back and she said she wasn't sure where one was. I told her not to worry then I mentioned the bugs but nothing was done.went back to room to see if I could get a channel manually. Yes I could but only three and none of iterest.ok so went out to eat dinner and just get ready for bed. We were going home to Iowa from Oklahoma Tulsa. Feeling frustrated we went to bed early. Hoping for a good night sleep for our the half of our journey. About 1 or 2 am we were waken by yelling and seraring from our neighbors in room 247. We were room 248. Now awake and tired we continued to hear their loud mouths the rest of the night. We final had enough so at around 6 am we decided to just check out and head home . All the while these ,4 very young men were still going off on each other. Then as we started taking our luggage to our car they came from the room only to herrase my fingers saying nasty greeters to her .we made two trips pass them. The smell of alcohol was very strong they were brunk. I then went to the office to check out and told the attendentbi wanted a refund. He told me the manager didn't come in till 7. Mean while one of the very young men proceeded to yell at my fiance even in the office I then asked them to call the police. He did all the while this young man getting in my face wanting to fight a stanby gentleman stood between as as he tried to prove me. He could not had been of age I thought. Well time went by and the attendentbi was still on the phone with police I swear it was like 20 min. I then said forget it and took off went down the road to get gas and watched awhile no police. Wow! We then continued home. I since had messaged the location and the General manager several times only to receive no response from any one. Please do help to refund my payment in full and see that no other guests would ever experience what we had. This pretty much eliminated any other such chance for us to stay at any other motel 6 .I will go out of my way not to stay at another one. The address and names of whom I write were as follows. Motel 6 3031s. Range line road Joplin Missouri 64804 phone 417 781 6400 The general manager is Dave at same address and phone number. Would also like to know why no response to this issue was given and do the practice this daily? Thank you looking forward hearing from you SOON. And please do get back with me . Thanks
To start out he needed every I'd for 3 ppl when 1 person is buying the room why? Then I walk up to the room there's holes all in the walls place look broke down worst motel 6 ive ever seen. I made it to the room it loos lile someone Shit on the toilet and let it mold to the toilet my sheet look dirty I only have 2 pillow in a 2 bed room not only that these pillows are so small there not even pillows so I went and asked for a few pillows but nope they have none I don't no what this place is doing but this is not how you do business I'm so upset I want something done avout this ASAP this room is not worth 65 at all I want a refund or something needs to be done about this
What I sent to motel 6 with no resolve
Hey my name is Sylvia Buatt
Was looking forwards to my stay tonight at motel 6. Had just booked 2 hours prior, 1 hour prior I received news that this would be my grandfathers last night alive, upon this news I humbly asked for a refund. The polite desk girl (April) called her manager (Rodge?) who quickly refused without consideration. I called corporate whose excuse was that this motel was privately owned so there was nothing they could do to resolve matter. After going back into motel to personally talk to manager on phone he still refused to issue me a refund. I work in hospitality industry myself and am very appalled at how I have been treated in light of my situation. I insist on talking to somebody who can help me resolve this matter. They can reach me at this email or call me at 2xxxxxxxx
I hope we can resolve this, and if I cannot receive a prompt reply I will have to take the incentive to talk to WHOMEVER (legal aid etc) who can to resolve this matter.
Thanks for the time, my time (and my grandfather’s precious time) has been wasted and not considered,
Reservation under: Michael Cage (fiancé)
Sent from my iPhone
I’m in room 118 at the motel 6 in Lafayette, La on North University Ave. it is 10:00 PM. A group of people are cooking outside my room 5 feet from my door cooking and playing loud music.and yelling. This is not a backyard barbecue or a hangout spot outside a barroom. This is a hotel and at 10:00 PM it’s time to quite down. Reply from front desk after the second time I called the response they gave was that they have rooms here too. I would not recommend anyone stay here.
On Tuesday May 8 I checked in to the Motel 6 in Mammoth Lakes, CA for 2 nights. On the first night I entered the room to find the shower had no tub or any kind of barrier to prevent the water from flooding the bathroom. That evening I tried to go to bed early but the neighbors were watching Wonder Woman at full volume. It got quite cold that night and the bed only had a light spread on it with no blankets in the room. I turned on the heat to find out that even at it's lowest setting the room quickly overheated.
This was the most miserable hotel experience I have ever had. I traveled for work in the computer business and have spent well over 1,000 nights in hotels over a 43 year career all over the world. I once got food poisining in Germany. This was worse. After a night of virtually no sleep I awoke early for my appointment. When I returned at 3 o'clock I immediately checked out but was charged for both nights. The only person on premise was a young kid who was not responsible for any of this. I am demanding a refund. I can be reached at (442) 283-4019.
4103 Elizabeth st pueblo co 81008. My wife was there for two weeks and they made her leave because they said she had to much stuff for one adult and an 2yr old infant..when i would stop by the staff was rude the management was unfriendly and called the police on us during checkout for no reason.. The second we walked into the room the room was abismol.. The air-conditioner needed cleaning badly the air vent to.. We saw one insect on the floor and we got poor house keeping... No pillow cases and had to have dirty sheets all week..we paid our room always on time and spent close to $1,000 dollars for a kitchenette for two weeks..i will never spend another dime there... This is discrimination and vary embarrassing for us when they kept forcing us out and we spent alot of money there... Actions must be done immediately or i will take action by sueing motel 6 ...
Motel 6 in fort Wayne Indiana is a joke first of all your employees smoke weed on property second your mod changes their hours to give them more when they aren't even there. They get clocked in when not even there. The head housekeeper watches Netflix in rooms and not do her job.
We got to our room and a huge cockroach ran out from under the bed. My wife hates them and when we requested a refund the manager refused.
every two days this motel 6 in wildwood florida, is changing their prices every two days. for two nights they charge me 125.00 , two days later the charging me 179.00 for two nights. can they keep changing their prices.
the next thing is the area where you walk your dog has dog poop all over the place, like no one is cleaning it up. their front yard has garbage all over the place. the rooms are nice. staff some are nice and some have poor service.
but the changing of prices when online is showing one price and they charging another price.
I had to get 2 rooms for 2 weeks because of Hurricane Harvey. I paid almost $1600 for the 2 weeks. The service at this Motel is the most horrible place I’ve ever stayed in. I kept asking for my rooms to be serviced to no avail. They said I could only get service 2 times a week. I asked them why I had to pay $400 per room per week. They said that is Motel 6 policy. I tried to call the office in the evening 3 times each night for 3 nights in a row because I wanted to get internet. I went to the office last evening to get internet and asked why they wouldn’t answer the phone. She had no answer for me. There was another young lady I met here that had to sleep in her car because she had bed bugs in her bed and she got bit so much she had to sleep in her car. I do not think it’s right or fair for me to pay the money I did and Receive the service I got, or I should say lack of service because there was basically none. I will never stay in a Motel 6 again.
We arrived at the motel in Tacoma south really late. The next day we noticed bloody dirty underwear with a bloody feminine pad in it behind the toilet. We told the office and they said they wouldn’t do anything about it since we didn’t report it right away. Like I said we didn’t get in until late With that being said that is really gross. I had housekeeping come and they still didnt get it I had to throw away myself. I want compensation
Follow up on my stay were i was completely disrespected by the staff at the motel 6 in rancho cordova contact 916-912-1056
No hot water. Low water pressure.
My complaint is regarding your non-functioning internet services...To access the internet to even contact you I am having to pay for data usage...You WIFI doesn't work at all. I am pleased with the cleanliness of the room...but internet access is important and you staff unable to help. I am frustrated and most likely when we pass through enroute home will NOT CHOOSE to stay again because I have tried everything to connect for nearly 3 hours now. Do NOT say you have internet access when obviously you don't...or at least reliable services... I would have selected another place .Your staff admitted they had problems too.VERY UNCOOL.
I was in room 101 not far from office.Feel free to call me (269)5324281.
Senior taken advantage of. Living combined with horrendous loss oparents have to stay at a place thus far costing senior over 22, 000.00. Feces won't pass down toilet.Senior for 2 months + has to put bag in toilet and poop in bag. Disgusting everyday & night. Filthy, smells & I spend $$$on lysol&chlorox. Months suffering.Toilet won't flush paper or FECES.Maitenance ordered new toilet. Said roto rooter did not find blockage. He said toilet brken & water barely goes down (2 yr). Senior humiliated as manager fired maintenance man within two days over month ago would have a new toilet in 2 days. He was fired as manager refused to buy a new toilet.Toilets have been pulled out and new ones in units. Same with new mattresses piled in pool that does not work 15 years. Did not give Senior a new mattress. Many pillows piled on bed so Senior can sleep without pain & old pee smelling mattress. Paid anywhere from 1500 a moth, 1600 &3000.00 a month. Senior extremely clean. Now forcing Senior OUT FEB 6TH NOTICE FEBRUARY 2ND ON DOOR. To show it's not toilet manager& Owner cleverly posted a few notices show no discrimination but false.This manager &owner know they violating laws,fear Senior been diplomatic & carefully asks for new Toilet. Senior sends her clothing to cleaners. Rarely any washer in building works. Infamous outside for one of the dirtiest properties. Senior wasn't given enough notice time. Senior surprised that Manager who wanted 200.00 cash and over 20,000 in cash (avoid taxes) for rental &toilet has audac.
Senior rarely complains out of fear that they will throw her out next morning.Police phrase-squeezing Orchard before Orchard thinks to call health department in time AS WEEKEND. I pass fecal 4 times a day & once at night.Double padded bags, no leaks, (filthy thing to have to do as I have been deep into legal matters for mom.Instead of replacing they find good excuse to back you off. Maintenace lifted TOILET OUT SAID BROKEN DOWN DEEP-OLD.Put faulty toilet back whole- left to get new one. Manager told owner to save her job & fired last two toilet men.Senior ask 2 mth about toilet. Crystaltold to lie to senior & say there is no new toiletman to put in toilet. AS SOON AS I AM PUT OUT THEY WILL HAVE NEW TOILET IN-IN THE POOL AREA. Tonight they threaten to call t ploice & have me out if I cal police.Letterout Nov 6,2017 on my door Nov 2.
Gheezz...............I don't know who I should address this to, Motel 6 or Hilton! Conrad Hilton is probably spinning in his grave. What? Hilton loose a poker bet and had to buy Motel 6? What a shot at Hilton, who usually manages to have better taste.
I just returned home after a visit to Orange County (my former home). I made the dastardly mistake of booking a room at Motel 6 at 3191 N Tustin St, Orange, CA 92865 . Absolutely the worst of ANY motel I have ever stayed in in 70 years of traveling around the country. I have a cat, so options are limited as to where I stay.
Where do I start: Top of the list I guess:
The door security lock was broken, with one piece completely sheared off.
The beautiful TV was mounted crooked and the remote didn't match the TV, thus the remote was inoperative. One needed to change things on the TV manually.
The FREE wifi, in a word, sucked. Half the time it didn't work and the other half is didn't work.
The sink was clogged and slow to drain. The bathtub had hair in it! The tiles in the shower were loose and coming off the wall, allowing water the get behind the times (which will cost someone some money). The table was filthy dirty, with food stuck to the edges. The smoke alarm was hanging by a wire off the wall.......whether it even worked or not is debatable.
These was a ½ inch gap between the sill and the bottom of the door, allowing more than light to come in through the gap. Good think my cat was good at catching bugs.
The floor had several spots on it, from prior animals urinating on the floor and the corners of the floor and walls had grunge caked in them that again, my cat, enjoyed digging thru. I'm amazed he didn't think it was a portable cat box!
I've stayed in better “hooch's” made of plywood with tin roofs that allowed bullets to come thru and foxholes with a foot of water. Had I not already made so many plans for my quick trip to Orange County, I would have left early. I am also surprised that there were no bed bugs. I half expected that.
The only thing that I did like (besides having to park near my room on a hill 45 degrees slant) was the location. Having to spend 5 1/2 hrs on So Cal's freeways to go 40 miles didn't make up for that.
I'd ask for a refund of my $180+, but Ahab and company there would probably send it to me in Drachma's !
Never again Motel 6
1246 W Calle Macillo
Sahuarita, Az 85629
I called Motel 6 in Americus, Georgia and asked the person I spoke with to please ring my boyfriend's room. The desk clerk told me that he would not ring the room because I had already called a bunch of rooms, then hung up on me. I called back again and asked the man to ring the room again and he called me stupid and said I'm in trouble because he has caller ID. I tried to explain that there was an emergency and I needed to reach my boyfriend and he just kept calling me stupid. First of all, I'm an adult and DO NOT have time to PLAY on the phone and secondly, I don't appreciate being called stupid, especially by someone who can barely speak english. We stayed at this motel many times in the past, but will NEVER stay there again! This guy was NOT professional at all and was VERY rude.
The rooms are not very clean and the people hanging around outside, look like they're there to meet their dealers.
I am not usually one to complain but we called 4 hours ahead of time for a room and arrived around 1 am Sun night Oct 2nd. We were given a room 105. The beds were not made. I would not say anything but was handed bed items and made bed myself. The clerk was nice just being charged $71.00 for having to make our own beds at 130 in the morning when we did call 4 hours earlier I dont think wss fair. My 76 year old mom was along and we had to wait 30 minutes before we got items to make our bed. Also had to be out the door before 7 so my boyfriend could make it to work on time. Usually we have a very enjoyable stay. Thank you. Amy
Firs of all we were told that our reservation was successful and then was checked in and had to leave due to associates misleads us as customers and didnt do their job right....we are very very upset and disappointed in all the services and the employees...this motel 6 is located in appleton, wisconsin.
I got no receipt by door would not open or lock mold every where shower was most mold carpet ripped up everywhere fridge didn't work microwave busted ice machine didn't work washer and dryer broke and it cost me 326 dollars for a week I stayed 3 days and got a new room at super 8 Suffolk motel on Petersburg road sucks I might sue
I would like someone plz to call me.I been done soooooo horrible and terribly wrong I was misused talk to abused verbally really bad over the storm I paid my room every day for 7 days it's a lady named Ty that works at Motel 6 Buffalo Speedway Houston Texas I would like something to be done fired or suspended can you please give me a call back at 832-892-4979 if no one calls me I am going to the news thank you.I will not let this matter be on hold or nothing happens plz some call
403 corona Del Mar Santa Barbara location WILL NEVER HAVE MY BUSINESS AGAIN.I would give -0 if I could.
I was treated terrible by their night auditor at this location. I had to cancel my reservation because of the hurricane. I personally am safe but the towns around me are flooded and as a result fights got delayed and cancelled. I have already filed a BBB complaint however I will document everywhere I can find to make sure people know how DISGUSTING the service was.
I called guest relations and magically things get addressed. I am also going to share on all my social media accounts.
They will not get away with this.You NEVER treat a customer with disdain or contempt.
Well i love working for motel 6 but since i started working at motel6 on 913 east i havent got a check are anything i would like to know what is going on i have a two work id number they give me but they say iam not in the computer and so i talk to the main boss and he tell me that he give me room and board and iam just waiting for him to take me to court please what can i do
I will never stay at this motel ever again!!! We checked in at 7pm on May 18th, 2019 with a reservation. They told me the room was ready since 3pm and I'd have no problems. After arriving we had to wait an extra 15 min for the cleaning guy to finish cleaning the carpets with a carpet cleaner. Why on earth would u clean carpets as soon as we get there and get them all wet?!? The carpets were wet throughout the rest of my stay there and it smelled so bad (like wet dog and smoke). Non smoking room btw!! I don't know what happened before we checked in but the room was obviously occupied beside we checked in despite what they told us. I had to leave the air on all night to have circulation (even tho it was cold outside!) but I still couldn't sleep from the smell it kept giving me a headache. Not to mention I had to leave my shoes on all night because the carpet was wet!! Also for 230$ a night which is what I paid ( however when I looked online average prices showed 65-85 which is honestly what this place is worth) I expected something nicer. We had cold stuff to eat and drink but the room had no refrigerator!! How can a motel that's 230$ a night not have a mini fridge or a microwave!! I called the front desk because my stuff would go bad if left out and she told me they some of them share a fridge in the front. I will not leave my food and drinks in a community fridge. I ended up throwing out all my stuff I couldn't keep it over night anyways. What kind of motel is this? Also the furniture is all marked up and do not look behind any of it - they clearly don't clean their rooms!!! The TV had static on every channel so couldnt get a clear picture. There was no dvd player to watch a movie. I ended up going to bed at 9pm and checked out early at 830 am. This was the worst night away from home I have ever had in my life not to mention the most expensive for such a horrible stay. Do not stay here! The place is nothing as described and definitely not worth more than a 60$ a night stay.
I booked and reserved a room for Motel 6 Anaheim Maingate located at 100 w. Disney way in Anaheim Ca. Staff was friendly at first but Upon my check I was given room 126. Upon entering the room at first site I was impressed room was big and loved bathroom space. Soon after entering my daughter sat down her McDonald’s Happy Meal down on the fridge so we can get settled in before we eat. Almost immediately after setting the food down a cockroach came out the refrigerator and started walking onto my daughters burger. Then a second one came out. I immediately called the front desk and she came down to give us a new room key for room 156. She was very quiet I showed her the two cockroaches I killed and she then moved the fridge back in forth and seen herself baby roaches coming out. I then explained that my daughter couldn’t eat her happy meal now because of this and all she did was hand the new room keys to me and say we’re moving you rooms. After getting into the room she sis call and ask how was it. I told her it was ok so far... We’ll throughout the 3 days I was there we found probably around 4-5 pincher bugs and the last day found another roach. I do have pics of proof of you all need to seem them for proof. I paid 335$ to rent a room for 3 days from 5/13 to 5/16 and this is what I spent my money on. Ruined food and cockroaches and pincher bugs is. It what I expected to receive after paying that amount to be on vacation. I am highly disappointed and would like someone to take action immediately and help me out in this situation. I feel I was ripped off and would like a supervisor to contact me.
Room is disgusting bugs, crawling, nothing was cleaned, toilet dirty, was afraid to even sleep here. Looks like nothing has been done to it in years. Unfortunately we were limited to where we could stay because of traveling with pets.
Pretty sad such a huge chain can't make the managers keep the places better kept this is one of the worst Motel 6's I've ever stayed in.
Don't stay at the one in Charlotte, NC off of interstate 77.
Tracy motel 6 did not even have heat working they said they would give me extra blankets. U be leave that What a fregen joke this place is
Been here for a month and has complained about not receiving service. This week was charged twenty dollars more than my normal weekly rate. No towels, no change of beds, I did my own beds. Clean my own room. Haven't been able to take a shower in two days, no one has been by. Asked and was told no clean ones. Uses dirty towels to clean floor.Today on May 20, I found two roaches crawling on floor under sink. Sink only runs hot water, electric plugs isn't able to use..
I would like for a discount and moved to another room asap.
Dirty rooms broken furniture great workers who need the products to be able to run a a vacation motel. Honestly I feel like this corporation does not honor any agreement they promise to have great motels. My cloths got ruined in the dryers then spending a week trying get refund to end getting a one night stay were is the hospitality now my first trip to Destin Florida Beach was the worst beach vacation possible. Now I’m out all my clothing which the manager try to tell me my stuff was only worth a one night stay at the same place we’re all my problems occurred on your grounds now I’m stuck with out any kind of experience of happiness I have pictures of the floors and my cleaning supply’s of how dirty rooms are and to add again you can’t put a price tag on a person personal property I feel like a one night stay is not enough so I would like to share some images to you to show the clothing destin Florida
I had to leave my home for 1 night on Sun May,5 I arrived with my 3 children approx at 11pm. The receptionist was very nice. Put me in room 131. The following morning I went and got my kids breakfast when I returned my daughter was in panic. There were bugs in the beds. You could push them and kill them! Bed bugs! You could see them going down into the sheets.I took pics o of the blood smears where my son was getting bit and rolling so he was covered. I gently took 1 and put it in clear bag that was there. We immediately pit clothes, food in truck. I parked went inside I showed the receptionist the bug and explained something needs to be done. She took the bag push it to where the bug was turned to blood. Said its a flea probably from another customer with a pet. I said that's a bed bug. I had to do research for a head start I worked at for safety reasons. She said I'll let the manager know and contact you. At that point a gentle was behind me to tent s room, I said that's fine I want s refund, my kids missed school because they could not shower. The room smelled horrible the white towels where yellow from smoke on the outside. This place needs a serious inspection. It is located in lexington va! Maybe you could contact the manager in regards to my refund. Thank you
I get no sleep because all I hear is banging from 7am to 7pm
They have been doing the room above me for a week now it’s ridiculous
There is absolutely no WiFi at all so I’m paying for data
Maid service comes at 3-5pm leaves door wide open when they know we have a cat
Guy at front is extremely rude!
I witness. A lot of times how guest
Talk too staff and i sick of guests
Getting away with it today 5/06/19
Alone two different guest blew up
At the Clerk like thier own Motel 6
You need to see and hear what they go
Though on a daily bases rhe clerk is
Called. V and she does a great job we
Should pay attention to our staff and
Not always take the Guest side because
They are the one's out of. Line not staff.
Motel 6 boulder hwy las Vegas. NV
89121 the staff should get a. Rise for
Just being abused in a regular bases.
My name is. Henrietta. Ladiao my
Number is. 702)980-2666 if you need more information call me.
I booked a room in your Decatur, Ga. hotel, at 2572 Candler Rd., for the night of 4-29-19. The room was good. Comfortable, with clean linen and clean smell. Clerk was efficient and polite during check in and out. I was well satisfied with experience. My problem is, I was mistakenly booked on 4-26-19 at your same hotel, I was not aware of this, so I couldn't cancel. I found out about this when I checked my bank account on line and saw the charge. I have contacted everyone I can on this matter, from the property manager to the supervisor of guest relations. I have been lied to, given wrong information and given the run-around. The Property manager was rude, unwilling to listen to my problem. She kept laying the phone down while I was trying to explain to her what had happened. She was of no help whatsoever. Guest Relations has told me everything from I would get no refund, to I might get 80 percent, to they would have the Director of Operations call me. This hasn't happened, either.
I didn't stay in your hotel on the 26th, so the room didn't have to be cleaned, and your hotel wasn't booked solid that night, so no one was turned away, so you didn't lose money. I did stay and pay on the 29th, at your price, so I feel that I should at least be partially reimbursed for the 26th. I would appreciate any help on this matter. My phone # is 478-357-0154.
I booked a room in your Decatur, Ga. hotel for the night of 4-29-19. I stayed in the room that night, room was good and clean, service during check in and check out was good, also. The problem is, that when I checked my bank account a couple of days later, I found where I had been charged for a room at same hotel on 4-26-29, which I didn't book and didn't stay in because I wasn't aware of it, and I was booked on the 29th. I have spent hours on the phone with everyone from the hotel desk clerk to the supervisor of
customer relations. I have been given all kinds of wrong information, from the property manager, who was a real jerk, telling me she couldn't refund my money, and that she didn't have a supervisor that I could speak to, to customer relations telling me that they would speak with the director of operations and have him/her call me. On my latest call to customer relations I was told the director wouldn't call me. I was also told that I wouldn't get a full refund, maybe 80 percent, which is fine with me. The motel wasn't booked full on the 26th, you didn't have to clean the room I didn't stay in, and I did stay and pay on the 29th, so the way I see it, your hotel didn't lose any money. By the way, the property manager didn't have the courtesy to stay on the phone with me, she kept laying the phone down when I was trying to explain my situation to her,and and talking to other people. She was rude and absolutely no help. Is there any chance someone could help me with this?
Your motel 6 in Lumberton North Carolina had filthy walls and no towels are wash cloths bathroom ceiling leaked and water every where. Asked two times for towels told they were dirty. Pot smell from rooms next door. Just nasty. We were there for a powwow and won't be back. All we stay in is motel 6 when traveling.
Afternoon, my partner and I stayed at the Motel 6 in LaCrosse, WI. The first problem we encountered was a group of 7 guys, grilling on a charcoal grill less than 2 feet from the building. When I used a side entrance that was near our room. There was the group of guys next to the door. They had loud music playing. That evening hotels doors was being slammed until after midnight. When we got up the hallway spelled of marijuana heavily. Which was interesting considering the hotel was to be non smoking. The best part oof this experience. My partner discovered he left a shirt behind. I have been calling since noon to this hotel and no one is answering. I drove an hour back to check they say they dont have it. I checked the bags and the vehicle. This is the worst experience I ever had at a hotel. I stay hotels every month due to travel for work.
room was clean houskeepers friendly
front desk staff all were good excwpt for the morning lady Krystal very curt and borderline rude was not impressed by her customer service skills at all
Check in a room & ask for a non smoking area and after like 2hrs around 12:30am there was a strong order of someone smoking weed , associate & security walking & knocking door to door and I opened they were trying to see were the smoke odor came from then trying to sleep but couldn't because horrible odor of weed coming from the vents and couldn't just leave hotel at 1:30 am no were to go then mission pd also knocking on doors just horrible., never again will stay here in Mission tx. Motel 6 & going to put in media how horrible night
If I could give you a minus star I would. On 04/27/19 I made a reservation for 2 nights. 05/03 and 05/04 at your Boulder hwy, Las Vegas NV motel 6. I called the motel directly to make the reservation. 702-457-8051. I made the reservation for my husband, Jose Obando and his friend, Peter Hively. I received a confirmation email with a confirmation number of EK6RANYEDG. Today my husband arrived at the Boulder hwy Motel 6 and was told they had no record of the reservation and also that confirmation number was not one of theirs. I called your main reservation phone number and was told the same thing. Luckily the motel had rooms available and he got a room. The price was also higher then I was quoted by an additional 30 dollars. Now how can this be, Here is a copy of the confirmation e mail.
Guest name: PETER HIVELY
Check in: Friday, May 03, 2019
Check out: Sunday, May 05, 2019
Guarantee type: Credit Card
Number of adults: 2
Number of rooms: 1
2 QUEEN BEDS | MODERN
Average rate: $95.94 USD
Total w/tax*: $276.94 USD
very weird and disappointing, Cheryl Obando email@example.com
I have been complaining about the phones for a number of months now, in Rock Springs,wy. You cant get thru to anyone, I hit promp #3 for the front desk and it reverts back to the initial prompts. This is very annoying.
My family and I checked into this motel (room 309) on April 25th, 2019. Our employee (we own a property mgmt company) checked into room 211 at the same time. We were charged a deposit of $100 upon check-in, and then entered our room that was supposed to be a non-smoking room yet it smelled of smoke and there were literal burn holes in the bed blankets. The beds did not seem clean. There was a bum outside that was asking us for $10 so he could pay for his room... he stayed there our entire stay (through May 2nd). On Monday the 29th, one of the housekeepers accidentally walked into our room... then a little while after that, a bigger black lady tried walking right into our room right in front of me while I was standing outside in front of the room, even though I asked her where she was going and if she needs something, and she just ignored me and tried walking into my room. That’s when I started telling her that this was the 2nd time an employee has walked into my room, even though we haven’t reported any issues and we’re all paid up! Then my wife walks out of the room to see what’s going on and she’s holding a candle and a lighter (we couldn’t stand the smoke smell in the room so we went and bought a candle at the Walmart across the street) and the black lady starts yelling at us saying that if she smells smoke in that room we are getting charged a $250 fee and continues going off on us, although we did NOTHING wrong and my wife is telling her that we’re not smokers. Then she asks if we need anything and my wife says toilet paper, towels and garbage bags. The lady comes back with two towels and toilet paper and my wife brings her two towels in a Walmart bag and the lady proceeds to HARASS her about that!! She says “WHAT’s THIS?! Dump it out so I can inspect the towels.” And they get dumped onto the ground and she sees that one towel has been used to wipe a strawberry lemonade spill and YELLS AT MY WIFE saying we are being charged for this damage and this towel is $5 and continues yelling as she’s walking away and my wife is saying “You can’t wash this?? Bleach should do it just fine...” Mind you, all this is happening while our employee (who had to be moved from room 211 to room 201 because her sink was clogged for DAYS and her A/C didn’t work and no one was doing anything about it) was NOT being harassed for handing in HER towels that looked WAY worse than ours (she wiped up RED KOOLAID)!!!! We just checked out today and found that we have been charged $10 for that towel that we were HARASSED over and considering that we were treated like SHIT by this lady that I assume is a manager, (she has an accent that sounds like she could be from the Bahama Islands), as I saw her giving orders to employees time to time... I expect a full refund from my stay at this motel. The things that happened were unacceptable. When our employee checked out on Tuesday morning, that lady had to go inspect her room before she’d even give her deposit back because she said she assumed she’d leave the room a mess! I mean, this lady is unbelievable. I want a full refund. I paid $661.14 to stay somewhere that I felt completely UNwelcome and that was WITHOUT reason. I am attaching a copy of my bill.
Rude staff when I had problems with TV remote. He implied it was me and not remote. ANOTHER GUEST diagnosed it as dead batteries because front desk was too apathetic to care.
Even worse, room had stench of stale food. No hand towels or washcloths. Filthy grit in bottom of shower. LAST GUESTS OLD COFFEE IN COFFEE POT.
If I weren't so overtired making it unsafe for me to drive I would have left immediately. I had an 8 day reservation, checked out next morning. Unless I receive a full refund I'm calling health department as I believe property is unsanitary.
I have stayed at this chain before. this experience changed that. Never again at this chain. I shared my experience on Yelp.
I checked into the motel 6 number 433 3 at or about 730 damn Wednesday May first 2019 the lady at the desk ask me for my ID and I asked her how much it was my friend and I just got off working for a man the lady was very rude and my friend came in and thinking to put it under my name since I paid for it she put it under my friend's name she later on came to my room about 2 in the afternoon I told me I was on drugs cuz she knew what person on drugs look like a little walk down to get a soda water and she acted nice to me about 4 a.m. lady came to my door while I'm crying to get a ride home and then she said I had a naked woman right out of my room if I was smoking in my room I told her I wasn't she said can I come in no problem I told her she came in and said that I was smoking and that she's going to call the person who rented the room I said I rented the room she said well I don't know who did but you're the man who you work for I should go ahead and do what you're going to have to do it I don't care my phone number is 2102029352. I had to pay 120 dollars to get a ride with Lyft I was going to wait for.my friend to get off. I
I have been here for a month and housekeeping is terrible they go thru your personal belonging when you are gone money and personal items have been taken front desk is awesome you all need to do background checks on these people and they half clean your room they do not need to come unless I am here but they still come they keep up loud noises some needs to check in behind them Ido not plan on staying here long I am at the one by the airport I keep the room clean myself they are not doing a good job I do not like them going in my personal belongings something needs to be done about this as this wont continue to happen I feel they are doing it because I am in here by myself my number is 404-484-0815 IN Atlanta Ga
Motel 6 @ 1095 Wayne Avenue Chambersburg, PA --- My husband and I had reservations at this Motel 6 fro April 26 - May 1st, 2019. When we checked in and obtained our room key, the attendant told us that we could park on the side and our room was about midway down the hallway. I should have known that there was going to be problems when the push bar on the exit door fell off on one end when we went into the building. When I opened the door and entered the room I was in for an even bigger surprise as you can see from the pictures attached below. The wall mount holding the spire on the left side of the bed and was leaning (if my husband had sat down on the edge of the bed, the spire would have hit him in the head), the bed skirt had a rip in it and was hanging on the side of the bed near the floor, the desk chair had no padding on either of the armrest and the ottoman looked like someone had put their dirty feet on it and the entire facility reeked of cigarette smoke. When I called and asked for the attendant to come down to the room it took her forever and she came loaded with an attitude. When I pointed out the issue with the headboard, her solution was to walk over and remove the spire and then go to the other side of the bed and unscrew the one on the opposite side and then looked at me and said, "There, it's fixed." I immediately told her that I wanted a full refund and that I would be filing a complaint. I understand that this is an economy hotel but had my husband been injured, I would have retained an attorney. I asked to see the manager and was advised that they were not on site.
I booked this reservation on line and specified that I would need a downstairs room with a king size bed. When we arrived on the afternoon of April 1st, we were told that we would have an upstairs room (I have a bad knee and hip and am restricted from climbing long flights of stairs). The desk clerk reluctantly gave us a down stairs room but when we went to open the door the key card would not open the door. My husband walked back to the office and the manager came and tried to use the key as well as a master key and the door would still not open. She moved us to another room which she referred to as her "favorite" room. When we got to the room there were issues with getting the key card to work and the manager had to again come down with a master key and let us in the room. When we got into the room the television did not work and there was an open gap between the wall and the air-conditioner. The manager also said that they were having issues with the batteries in the door lock key pads and that was why the key cards weren't working but that she couldn't get anyone out until the next day. The manager slipped and said that the last individual in the room was a "chronic" complainer and complained to the point that she had final given her a discount. At that point we made the decision to not stay and she gave us a full refund. (Note: my husband and I are on an 8000 mile+ road trip so you will see other complaints about other Motel 6s across the US with the same e-mail address on it).
Checked into Motle 6 on 66th St Lubbock, Texas April 30, 2019 room 148. When we used the key card to unlock door we found door not locked. We opened door to see one bed appeared to have been slept in with a liquor bottle in a paper bag on night stand. Room was marked as non-smoking however it wreaked of cigarette smoke! Overall appearance of hotel was run down, nasty, some rooms had several people coming and going out of them. We got the impression this hotel being used for prostitution and drug activities! After discovering horrible room condition we went back to office for a refund. This hostel should be condemned!!!!
This Motel 6 chose commerce over honoring the Motel 6's late arrival rule. Because my flight out of El Paso was delayed enough that I missed my DFW connection to Columbia. When I was rebooked to arrive in Columbia on the morning of March 22 instead of the evening of the 21nd as on my reservation, I contacted this Motel 6 on Burning Tree Road and was told that the morning was too early for check in. So, upon my arrival in Columbia, I headed directly to the Colonial Life Arena for the 4 games which were played over a 12 hour period (Noon to Midnight). It was about 1A when I arrived the Motel 6. Late arrival is secured by a credit card. However I was given the excuse that they ran my card and it was refused. I had used that credit card to rent a car the morning of the 22nd. So much for that reasoning. Suffices it to say, this matter has been communicated to Motel 6, so you do have recourse if this franchisee tries to place commerce over honoring late arrival, NO MATTER HOW LATE it may be. Can you imagine trying to find lodging at 1A in the morning!
Contacted Motel 6 customer relations and, in retrospect they opened a file reluctantly. Upon following up on this matter, Motel 6 customer relations closed the file because this Motel 6 is an independent franchisee. I was told pursue my complaint with the Motel 6 franchisee. Interesting!!!! Story unfinished, but I will contact the motel.
First of all it wasn't very clean. There were cracks in the ceiling and in the bathroom the bathroom sink countertop had about an inch gap in it. Also it was so noisy and people were partying very loudly until the wee hours of the morning plus their dogs were barking. I mentioned it to the office and they said they were not responsible for the noise or the dogs barking. And as far as the bathroom they said it was on the repair list. We paid 89.03 a night and stayed one night. They said because I didn't call them at the time they couldn't give us a refund. I was really disappointed.
Well on 4/12/19 me and my wife stayed at the motel 6 on jaboom street sacramento ca and my wife was bitten by bugs i believed they were bed bugs i took pictures of the bites and the bug we found i went straight to the front desk showed the worker. We were there maybe an hour to two and we left. The lady working there told me they had a procedure and that the manager would be giving me a call. I havent heard from any one and i have call a few times left my name and number explained why i was calling. I would like some of my money back. The tonight i tried to stay at another motel 6 in rancho Cordova ca and after i check in the guy working there told me if i have a guest then i need to register them at the front desk i was not even there five minutes and the gaurd told me i had to leave i told the worker that i just had to get her ID and would be right back but this rude gaurd told me he was going to call the cops on me if i didnt leave i didn't even get to step in the room yet just took my money. Please give me a call at 916 513 3176 thank you for your time
Went to Burlington Washington location to visit a friend from out of town. As soon as my husband and I walked in the door to our friends room the phone started ringing. The front desk person told our friend that guests we're not allowed and that we needed to leave! Our friend had paid for a two-bedroom and he was the only one occupying the room. There should have been no problem with us being there with him no matter what the hour or day. We went ahead and left because we didn't want to cause problems. We weren't able to visit until 11:30 p.m. but that shouldn't matter you should be able to have guests over at any time and it is that way anywhere you stay. This is the first motel I've ever heard of saying that you cannot have guests after 8 p.m. or 10 p.m. whichever it is. It's complete discrimination! Some people work days some people work nights some people are night owls some people aren't! I feel very discriminated against and I feel robbed of the time I had made available to catch up with a friend. I'm not sure when we will see him next!!!
I had a free nights stay and paid for one night at Studio 6 in Colorado Springs 26-28 April 2019. Management knocked on my door at 8:30pm on Saturday night and opened my door when I was peering out of keyhole to see who was there. They were in plain clothes. They said the room should have been vacant. When I called the front desk I was laughed at when I told them I was upset and frightened by the experience. I will never stay there again.
I just came back from jetsking alday and come here and there is no hot water. I can’t bath. Me and my girl. But there is no other rooms available at this time. I called front office but no pick up yet. Will call back down there.but it’s nothing they can do about water not at 10:30pm
I stayed At Motel 6 in Leesville La on April 26,2019 in room 140.. my grandson and I arrived around 12:30 am after traveling for 2 1/2 hrs.. we was exhausted when we arrived to our room the bathroom was nasty and the bathroom door wouldn’t shut all the way,I took pictures and showed to the front desk to just be talk to like a dog, wouldn’t say anything put I’ll talk to house keeping , Didn’t offer to give me any of my money or move me this is very unprofessional .. the Manager was a ass.. I would highly recommend No one to stay at motel 6!
Plumbing backed up into the room from walk in shower. I got yelled at by the reception lady for asking for a cash refund so I had my money for the other motel I was forced to move to. Zero accountability from receptionist she blamed the city of Reno for bad plumbing. she also refused to allow me to speak to the manager. With in 5 mins of the plumbing back up the water turned brown and smelled of sewer. I was in the shower when the back up happened. The receptionist knew the plumbing was backing up and did not warn me either.
Dear Motel 6 Customer Service,
My two cats and I have been staying here at the Motel 6 in Newport since 4 February 2019 c.e. and we have been clean, quiet, and all around good guests here. This place degenerates into a zoo at night often with druggies and hoodlums stalking the halls on certain nights making it unsafe to leave your room sometimes. But we have ignored this.
There has been a major turnover with housekeepers here and now they have hired a “head housekeeper” named Eduardo who lives two doors down from me living in the motel where he is working. When I first met him, he asked me to come into his room to fix his computer printer. I go in there and he has pornography playing on his computer screen – to try and make the moves on me?! What the hell!? This is weird!
On several occasions, he has attempted to access my room after I have had an agreement with management that no one is to enter this room without me there since my two cats would be frightened and naturally I worry about their safety. I also have a 4,000 USD guitar stored in my room along with my laptop (I am a professional musician playing gigs in the area) and I have found my room moved around when I return to my room sometimes (my cats are NOT doing this!). The other guests and even a housekeeper said they saw him enter my room when I was out!
Last week I had him enter my room in my presence to clean my bathroom and after he left, I found a hypodermic needle on the floor behind my toilet exactly where he had been cleaning. My cats play with their toys on the floor and will bite at plastic baggies and have fun with them. I walk around the room in my bare feet. I brought this to the attention of the manager and she simply said “Sorry.”
Sorry?! The health, welfare, and safety of my pets and me have been put in jeopardy by this scumbag and all you can do is say “Sorry”?! Really?! This is a severe breach of trust on the part of Motel 6 and I will not stand for it. I have stayed in your motels across the country and as bad as Dickson, Tennessee’s was, this is by far the worst! This is insane, callous treatment of your customers and I am about to call the local TV news stations to bring them into my room and show them the evidence I collected.
I called a doctor friend of mine who looked up the ingredients in the needle and told me that this is not insulin (which would have been bad enough because your staff should be training its housekeeping staff on proper disposal of hazardous wastes anyway!). No, what I found in my room was an ERECTILE DYSFUNCTIONAL DRUG MIXED WITH HEART MEDICATION! WTF!? WHAT KIND OF MOTEL CHAIN ARE YOU RUNNING HERE TO LET YOUR FRANCHISEES DO THIS INSANITY?!? WHAT WOULD HAVE HAPPENED IF WE HAD BEEN STABBED BY THIS DANGEROUS DRUG?! Would the manager say sorry then?!
Let me be crystal clear with you now: I do not want to get an email or phone call saying sorry and blah blah blah without putting your money where your mouth is. I have spent FOUR THOUSAND DOLLARS staying here in the nearly three months we’ve been here. ONE of three things will occur:
ONE – I will be refunded 1300 USD which is about a month’s worth of my payments to compensate me for the month of Hell I have been dealing with here with this psychopath housekeeper harassing me and my Catmily.
TWO: You will give me a voucher for Motel 6 locations across the country worth a month’s stay anywhere at the Motel 6 of my choice (I work with War Veterans across the country and stay with you sometimes frequently).
THREE: You do nothing and I contact the local and national TV news stations and post all the photographs I have online for this to go viral – creating a publicity nightmare for Motel 6 which you deserve if you screw your good customer (ME!!) a second time – and I will still take Motel 6 to small claims’ court and win.
The choice is up to you now. But be warned that if I do not hear from you soon, I may call up the local TV news and send them emails to get them over here before I check out next week. Time is ticking away even as you read this now. Your window of opportunity to satisfy your good customer who has been treated horribly by your franchise is closing rapidly. I would have someone capable of resolving this fast reach out and call me before close of business today.
Thank you for your time and concern in resolving this matter to my satisfaction ASAP.
All the best,
Scott Richard Stets, M.Ed.
1 (774) 319-6481
In the last 8 months, i have stayed at the motel 6 located on 6th and Fairlawn in Topeka Ks, TOO MANY TIMES TO COUNT. All in all, ive never had a real big problem with the management or the staff. Until now. I am livid and hope that this will be reconciled in a timely and professional fashion. On wednesday, April 24th, i went and rented Room 254 for the night. I was an early check in, and my room came up to $59. Ok. That night i had to leave on a family emergency shortly after midnight. I traveled yo kansas city, where i still am as i write this. I know that check-out time is at 11am, however due to the nature of events i could not make it back by then. I called the office and spoke with the lady who i believe is married to the manager. I explained to her what had happened, i apologized for the late check out, and told her i would take care of it as soon as i got back into town. She said that was fine, and to just come into the office to pay for the late check out. End of call. NOW ONE HOUR LATER, i stop to get gas at Quik Trip. My card was declined. I tried again. Declined. So i called my bank and find out that my debit card has a negative balance on it of $32.88 due to Motel 6 charging me another $54 for the room. IM PISSED. i call the motel back, and speak with the same lady. I asked her why they charged my card for another night without my consent. She said this. "YOU HAVE ALREADY BREN HERE TODAY AND YOUR THINGS ARE IN THE ROOM SO THE MANAGER CHARGRDED YOU FOR ANOYHER NIGHT". I DISAGREED with her and told her i absolutely had not been back in the room nor had i even made iy back into town yet. She then stated that one of her housekeepers. Saw me AND my husband in the parking lot earlier and so i needed to pay another night. Wtf kind of shit is that. I wasnt there. I dont have a husband, and i do not appreciate the remaining money i had on my card be used for a fucking room that i did not stay in.
I HAVE RENTED AT THE MOTEL 6 HERE IN FRESNO THE ONE ON BELMONT AND PARKWAT DR. AND THE ONE ON PARKWAY DRIVE AS WELL I HAVE RECENTLY TRIED TO RENTAT THESE TWO LOCATIONS SINCE THEY HAVE BEEN UNDER THE MOTEL 6 UMBRELLA AND FOR SOME REASON THE OWNER OF THESE TWO PLACES REFUSES TO RENT ME AND MY FAMILY A ROOM DO TO SOME HATEFUL THINGS OF HIS OWN I HAVE BEEN STAYING IN HOTELS FOR THE LAST PAST COUPLE OF YEARS AND I AM NON PROBLEMS ME NOR MY FAMILY BUT BECAUSE I REPORTED HIS MOTEL TO THE BETTER BUSINESS BUERU CALLED THE PALACE THAT IS TO LOCATED ON PARKWAY DUE TO ROACHES AND AN UNCLEAN ENVIRIONMENY HE HAS BEEN MAD AND ANGRY ABOUT THIS I FEEL THAT IF I AM PAYING TO STAY SOMEWHERE IT SHOULD BE CLEAN AND COMFORTABLE BUT I DONT THINK THAT IT IS FARE FOR HIM TO GO UP AND DOWN THE STREETS TELLING OTHERS NOT TO RENT TO ME AND IVE DONE NOTHING TO NOT BE ABLE FOR ME AND MY FAMILY NOT TO STAY AT THE MOTEL6 AND I AM VERY UPSET ABOUT THIS AND I WOULD LIKE SOMETHING TO BE DONE ABOUT THIS AS SOON AS POSSIABLE OR I AM GOING TO FILE A LAWSUIT AGAINST THIS .CORPARRATION. BECAUSE I HAVE DONE NOTHING TO DESERVE THIS YREATMENT PERIOD AND THEY WONT GIVE A VALID REASON AS TO WHY I CANT RENT THERE THEY HAVE BED BUGS AND NOT USING THE RIGHT CLEANING SUPPLIES TO GET NRID OF GERMS OR ANYTHING
Hi, I am contacting you about my current recent stay at your hotel, Motel 6 at 1111 West. Sugar Rd, Charlotte NC, 28213 on 4/24/2019. This was my first time staying at your Motel 6. I was looking for a last minute place to stay, due to my previous arrangements getting cancelled at the last minute. I did a web search and found this hotel it was a little more than I had planned on spending for one night but after looking through your website at the pictures of the room and property, it seemed to be very nice and the rooms looked great. After reserving online and checking in less than 30 mins later I go to my room and was not at all impressed with anything I had seen so far. The room looked nothing like what was pictured online, there was no trash can in my room anywhere, the comforter looked dirty with stains on it the sheets were very dingy. The floors were nasty didn't look like they had been sweep or everything was swept into corners. The walls were disgusting, the tub in the bathroom didn't look very clean at all could see dirt in bottom and sides of the bath tub. There was a big hole in the ceiling above the shower, and the rooms had this smell that was not pleasant at all. My first impression upon arriving and then having to stay at this hotel were not great by no means. Nothing looked the same at all to what I had seen on your website. If the website would have shown accurate information and pictures I would have never chosen to stay here ever. I normally never write and complain but I was so unhappy, that I thought I should make you aware so maybe things can be fixed so that other guests can have a much better stay than me.
In continuance to my previous email, while I was here on my one night stay I had a very rude in counter with the gentleman that was working the night shift. I was outside the back door of the building smoking as I was told where to go outside and smoke and take my dog out to potty that I had with me, the lady that checked me and my girlfriend in our us in a room on the first floor towards the back at the door just for this purpose. She told us the key lock was broke and you could not get back in if the door closed, so she said just to put something in the door to prop it open so we could get back in without having to walk all the way around to the front of the building. So that is what we did when we had to go outvfor a second with our dog to go potty. While out there the gentleman working then came out of the door very angry and very rudely told us we better not do that again propping the door open like that. When we told him that the lady when we checked in told us to do that, he very loudly told us he didn't care what she told us and we had better not ever do that again. We felt very belittled being talked to like we were basically dumb slow kids, I'm a grown adult 42 and 50 years old and did not at all appreciate being talked to like that. If it would have not been so late we would have packed our stuff up and left IMMEDIATELY. That gentleman has no business working around people his customer service is the WORST I've ever seen. The people that are employed at this hotel should seriously be evaluated.
Robert Ennis and Heather Moore
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I went two days ago to motel 6 Airport in Bakersfield, CA I had a reservation I was going get there late to which I called and let the front desk clerk when I arrive to the location about 10:30pm the clerk did not wanted to honor my original reservation and wanted to charge more than it was stipulate on the reservation, then a male came in the girl clerk told him something and the male clerk approached me in a very threatening manner and asked if he could help me when I try to ,explain to him about the reservation he turned around and told me that he was not going to rent me anything and if I did not leave he was going to beat me up, by the way this person that arrive at his location looked like he just have gotten out jail and at one point I did not felt save and left the site this person was very rude and menacing I just wanted to mention this for you to look into this matter because if you have that type of employees and I report this to the media and the authorities nothing good is coming out of this I am a regular Motel6 customer but this time I felt insulted and very offended by this type of behavior
So there is a motel 6 located on Mannheim Rd in Franklin park Illinois. The place is a shit hole! This place is an absolute disgrace to the Motel 6 brand! The very appearance of the place is horrible! Then when u enter the lobby, it's like being in a haunted house literally!! The place is full of safety hazards! Including areas where construction is going on in a clear guest pathway!! Omg, the rooms? Horrible is to kind a description! No refrigerator, no microwave, a huge big bag TV!!! Where did they find it?! A huge number of ghostly looking characters who appear to be family members of the owners or something...man listen, this place is quite well below motel 6 standards and certainly light years below my expectations as a frequent motel 6 user, seeing that I'm a truck driver and all! Something has to be done about this at once, its not palatable for public usage for real!!
Dear Motel 6 Management,
Address: 3 National Dr, Windsor Locks, CT 06096
Phone: (860) 292-6200.
I stayed at your Motel 6 last night on night of 4/22 2019. It was horrible for the following reasons.
No smoke detector (very Bad) which was ripped out of the ceiling. The bed mattress was hard as a rock and should be replaced. Also a broken TV remote with batteries falling out of it. Furthermore the Desk Clerk who checked me in he may have been the Manager I don’t know used no common sense as the Room he assigned me # 142 which was in the middle of 2 noisey Hotel Guests. Also no close parking near that room and it was pouring rain. If he had any common sense or decentcy he would have assigned me a room on the other side where it was wide open and plenty of parking spaces very close to the assigned rooms. But No he had to squeeze me into a sub par room right in the middle of the Hotel and I got soaking wet walking from the closest parking spot to # 142. I will report the missing smoke alarm in Room # 142 to the Windsor Locks Fire Department.
The Manager at this Motel 6 should be alerted of all these complaints I have listed because I could see them losing much business treating Guests this way. And for about 20 dollars more I could stay at LaQuinta or Days Inn right nearby and have none of this riduculousness.
In my opinion this is a dangerous thing to not have a live working Smoke Detector in all their Hotel Rooms. I would bet if my Room had 1 missing there are probably other Rooms with none which should warrant an inspection / Fine at very least from the local Fire Department.
CC: Windsor Locks Fire Department
Robert McCarthy My Cell Phone 401-871-9481
37 Ware Road
Belchertown, MA 01007
The Motel 6 in Atascadero CA was a huge disappointment! The rooms are small and smelly. The walls are paper thin that the room adjoining mine had his tv on it was as if were the tv in my room was on. I couldn't get a decent nights sleep. The people in the room above mine stomped around all night. The shower was so small the water leaked all over the bathroom floor, and I was afraid to touch anything. The blankets were dirty. I planned on staying for the entire time while being in town but was so grossed out at the buildings condition....paint was peeled off the door (room 110) I left and went to a much nicer motel. I went to talk to the rude innkeeper (a woman) whom was annoyed and didn't want to be bothered.
I wasn't the only disatified customer because there was someone on the phone complaining about something being broke in their room and this woman just rolled her eyes and hung up the phone, then started saying rude remarks about this person on the phone in front of me and others. I can only imagine what was said about myself after I left. This was a huge waste of my hard earned money!! It just goes to prove...you get what you pay for! I wont hesitate to let travelers know to drive on by this place
I had filed a complaint with corporate on or around april 9 2019 regarding the motel 6 on central ave in albuquerque nm and today i still havent heard anything back it feels like nothings being done about this
My wife and I stayed at the motel 6 in Cleburne, Texas. We checked in at approximately 8pm and after checking in we went to the elevators and my wife over heard the blonde white lady at the front desk talking to the Mexican girl about there being several people working under different identities!!! One was under age and the other is ILLEGAL!!! Needless to say my wife and I DID NOT stay the rest of the night and didn't even bother going to the front desk for a refund we just left.
A room next to the laundry room which operates all night makes for a very poor sleep. So noisy.
Motel 6 reno nv Virginia plumb
The manage John was very rude to me when I paid the second night when my mom went into the office to ask for room service he got mad and pounded on our door saying false accusations about the house keeping saying maxican he didnt like us because we are half maxican. He walk away saying Last time we can rent there. He very tyrannical and to the tenets everytime I go the office he's arguing with tanets because they want there refund. The rooms are filthy and if we say anything to the office about it. He will get all trynnical about it. Everytime he have to pay its at night to dodge him do to his abnormal behavior. He does not Need be working there. If even accused us breaking into the room I confront him and the other manager look him like told him to stop talking. I have alway rented from motel 6 but never like his. When we check us out he said we can never rent there again.
I am currently staying at the motel 6 in hobbs new mexico. This has to be the most WORST motel 6 i have ever stayed in. We are in a non smoking room. Smells like smoke. The door to the closet where clothes can be hanged is missing. The AC is unbelievably loud and has mold looking spots on it. The towels are disgusting looking. Im glad i brought my own. There are holes in the walls and there is a towel hanging up as a curtain with grey masking tape in the bathroom. Food was not cleaned out of the frezzer part of the mini fridge and the whole room smelled of sour mop and smoke. I paid $164 for 2 nights and i am wanting to be compensated in some way of a partial refund or a whole refund. Looking at the pictures from the website for this place the only thing that was correct was the colors if the room and sheets. I have pictures of everything as it was when we booked in. I stayed because i have no other resources or funds to find a different motel. Please help me with this issue.
Filthy at Findlay Ohio location and Bed Bugs at Gainseville Georgia location, horrrrrible experience(s) !!! Hugely disappointed in the locations I stayed. I have multiple photos demonstrating just how filthy the room was in Ohio and the numerous bites on my hands, head and stomach just to mention a few !!!
I have a few complaints about motel 6 in Bordentown N.J. I have stayed here on 2 different occasions. The first time was less than a year ago Ivowed that I was going to file a complaint but then never did. My main complaint from that stay was being refused towels. I reserved the room for 2 days on the second day I went to the office and asked for more towels. The lady asked me how many guests were staying I said 2. She proceeded to tell me we already had gotten 2 towels and was refusing to give me more towels. I then got furious and had to get out of character for her to finally give me more towels. This is a problem I have never been refused towels at any motel or hotel. Not to mention the room didn't come stocked with the regular amount of towels. I know establishment is privately owned but nonetheless it represents the Motel 6 name and therefor should operate as such. My most recent stay when making reservation noted special request of at least 4 towels which were't in the room. I did ask for them and was given the extra towels without incident. The cleanliness needs some serious improvement to say the least. Besides that my complaint is with the upkeep of this motel 6. I've stayed in many different motel 6's but never one so horribly maintained. They really need to invest in a new housekeeping staff, repairs, and renovations I didn't complain to management who live there in the office because I had been driving 8 hours and was due to get married at 9 a.m. after arriving at 3 a.m.. I will attach pictures and you will see for yourself. !!!HAVE MORE PICS BUT COULD ONLY ATTACH 5!!!!
I reserved a room, i was treated with a bad attidude immediately . I went to room to find no microwave or fridge, which were part of amenities published online. I had traveled 1800 miles wanted shower and bed, although its just afternoon i needed the rest. I get all my gear in and get ready to.....knock knock bang bang " can you move you truck, we are getting ready to paint ." Not only do i have to move my truck but a paint crew listening to rap oitside my door. No offer to make it right except i xan repack and go to another room....NOT HAPPY
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