McDonalds Complaints Continued... (Page 11)

I was stuck in the drive thru at the McDonald's located at 4800 Almaden Expressway, San Jose, CA 95118 for 25 minutes. There was no way to get out of line. My experience at other McDonald's is that if your food is not ready they have you pull into a parking spot and an employee will bring out your order to speed up the line. When I got to the window the employee had no idea what I ordered. I asked if I could speak to a manager and was told she was busy. I said no problem I have waited 25 minutes what is a couple more. The manager, Griselda, then appeared but refused to talk with me. She was not doing anything but said she would not come to the window. It was not until I waited there 7 minutes that she finally came to the window. She was so unprofessional and this is enough that I will never go back to that McDonald's and will be sharing my complaint with everyone I know.

First this week I ordered a sausage and cheese biscuit and when I opened my order is was a egg and cheese biscuit. Today I asked for a large coffee and the girl charged me for a small coffee. This is ridiculous.

So now the McDonalds commercials show breakfast 24 hours a day. If you show a biscuit sandwich on television you should serve it. Letting customers down is not what I expected out of a so called leader of the industry. 53rd and meridian Wichita Kansas is not serving breakfast and I am calling everyone to tell them about my story. I posted this on Facebook and will be complaining on Twitter to McDonald's later.

I've been to this McDonald's three separate times with my daughter and all at different times of the day. My complaint is the service is extremely slow there this last time I was there was 8:50 pm October 14 2015 there where two cars in front of me and I waited 12 minutes to receive a 4 piece chicken nugget, medium fries and apple pie. The line was going so slow, the cashier at the first window was giving there orders through her window so they didn't have to wait. Finally once I got to the window and received my food I asked why it took so long to receive it the gentleman said because they are under staffed. Besides all of that the place looks very dirty and run down. This McDonals is Located Pleasant St., Attleboro, MA 02703.

I often visit the Landen oh location, but will not return. If I am not mistaken, we are in America. So why then do I have to deal with Mexicans every time I go to this location. Now, my problem is, they don't speak English!!!! This is the mangers! I have seen the looks on the faces of the other employees and couldn't imagine what they must go thru! I had an order messed up, and not only was the little short lady rude, but I couldn't even understand her! I will no longer visit this location!

The McDonald's in Lake City Michigan is THE WORST I have ever been too, 9 times out of 10 your wait TO ORDER is a minimum of 10 min. I guess that tells you how long the entire wait for ANYTHING ends up being. they NEVER have any pull up into the Waiting space. I have gone there for coffee and waited for approximately 20min. I have complained to the manager but nothing has ever been done. I was in line this afternoon to get a cup of oatmeal, I ended up pulling out of line (I hadn't gotten to order yet) because I had ice cream in the car and didn't want it to melt. We frequent quite a few McDonald restaurants and Lake City is by far the very worst. It is not ONLY the driver through either. I won't even mention how many times the order is wrong.

I went to McDonalds on Navarro Street in front of Mall in Victoria, Texas and ordered a Fish Sandwich combo. When I opened it up there was a small piece of melted cheese about 1" x 2 1/2" and the amount of tarter sauce was about the size of a pencil eraser on the other side. The rest was dry bread and the bread was not all that soft when I picked it up it crumbled. It cost $6.48 for a dry fish sandwich on stale bread and cold fries. This happened a little after 12 noon so you would have thought food would have been hot. The service was good. Employee was friendly and thanked me. I was just on lunch so I could not run back over there to show them. It will be a long time before I go back.

I have frequented the Eureka Springs, AR McDonalds over the past yr and have yet to have fresh fries, ice for my coke, fast service, quality food and enough employees. It would be nice to have these issues addressed. This is a busy tourist town, I expected more. Otherwise, the closest McDonalds is 30 miles away...

On Saturday, May 16, 2015 I was in the drive-thru at the Salt Lake McDonalds located at 848 Ala Lilikoi Street, Honolulu, HI 96818. I got there at 12:45pm and sat in the drive-thru for over 1/2 hour. I was the 4th vehicle to the cashier window and was in the position for the duration until I got my food. I called from my car to the manager inside and was told that they were filling orders.

For one, the parking lot was not busy with walk-in customers....the drive-thru was! I called again after not moving for 15 minutes and the staff did not know what to say but sorry. By the time I got to the cashier, I asked him what was going on and he mentioned he just got on shift and they have a new manager, Ashley. I told him we should not pay for our food or be given coupons for the inconvenience of a 40 minute wait in the drive-thru. The traffic in the drive-thru was long!

When I got my food I told them the service and management is very poorly run and that I will be reporting this to the corporate headquarters. No apology at the window and the manager was there looking all stressed. This should not be happening and if the manager is not trained to handle orders or the drive-thru, it's a problem! I was looking for an apology from the manager who should have been by the drive-thru window as we exited and passed out coupons or something!

When I arrived at McDonald's in Grants Pass Oregon. I ordered the new serlion steak house sandwich with the mushrooms. I then drove away and parked opened the sandwich box to find that their was no mushrooms. I then went back in to fix my order and ask if I can get my mushrooms put on my sandwich. The GM replied with o my gosh I forgot the mushrooms. She didn't tame my sandwich, instead she walked away a brought back a box of mushrooms. I thought it was very unprofessional of her. I returned back to my car to make my sandwich my self to only take a bite of dry, discolored meat that tasted horrible as if it is old. I then just put it back in the bag and thrown it away. This isn't the first time something has happens at this location. A few times I had ordered a mc double. I parked and with my reaction I looked to see if there was no pickle and then to find a pile of seasonings. I have been told through the grape vine that the kitchen is horrible, mold in a big hole under the sink, the fryer not being cleaned, appliances not being cleaned behind them, grease corroded all behind the appliances wire's. All of this has made me concerned about the management at this location. I'm really concerned about the safety of costumers and employees.

Me and my husband went to McDonald's on Universal Drive, Ct, and asked for a parfait. The cashier says they don't have any. First this is all the time at this location, my husband says to her this is the second location I went to today that don't have it. She catches an attitude, turns her face away. My husband tries telling her he was joking she wouldn't even acknowledge our presence so we walked away without making a purchase. If she don't know how to take a joke she should be working in the back where she doesn't have to come in contact with the customers because at the end customer is always right.

Wetumpka, AL location. I go to the drive through, only person in line for both lines. I wait for about 3 minutes with no one telling to me to hold or taking my order. A car pulls in the other drive through and is immediately helped. After saying hello 5 times someone finally says "What do you need?"HOW RUDE! After paying and getting my food I ask for extra napkins and get the BIGGEST sigh and she rolls her eyes at me. You are lucky to get 1 napkin from that McDonalds, so I guess we are not entitled to receive or even ask for anything.

I guess I was interrupting their conversation with one another. It was 1:30 in the afternoon, not busy at all. I have had several bad experiences with that McDonalds, they are always very rude. McDonalds has always had a horrible reputation for their employees being rude, and I agree completely. I think I will be taking my business for now on to Chick-fil-A where they actually are nice and treat their customers with respect.

I have to be at work at 8:00 am. I do not go to McDonald's in the morning for breakfast because the drive-thru is too slow and they make me late for work. If I am going to go to McDonald's in the morning I need to get up earlier and leave earlier for work. This is probably my 3rd complaint on this restaurant. I went in this morning even though it was against my better judgment; I saw cars lined up and there was no one at the food window waiting on the cars. (I have gone through before and left because of this same scenario).

Upon placing my order of a bacon, egg, cheese biscuit combo with a small coffee with 6 creams and 4 Splenda, I noticed the screen said bagel, I corrected her and she asked me what did I want in my coffee, so I repeated it. The line was moved and I paid promptly, and then I got to the food window where everything stopped. The girl was standing there with my bag which she sat down, and then picked up and handed it to me and asked me again what I wanted in my coffee. I repeated it.

I looked in the bag and saw that there was no hash brown, I handed the bag back to her and she said Oh I forgot. She handed me the bag again, I informed her that this is the reason I don't come there in the morning, because they are slow and they make me late for work. The employee began to defend herself by saying that she doesn't make the food, the cooks make the food and she just hands it out the window, I said but you forgot the hash brown, she then got an attitude and walked away! I said as she was walking away I will report it to your manager. The lady behind her asked me what the problem was and what I wanted in my coffee!!!! I repeated it again!!!! She apologized and got the coffee for me, she was very polite.

I have tried this McDonald's thing over and over. It is right down the street from my house, but I think I will have to go out of my way from now on to get breakfast. The manager was there on her cell phone and was not paying any attention. She has been the manager there for a long time, but things are not working out for me at this McDonald's. I give up.

Twice a year we drive coast to coast and stop at many McDonald's for food, coffee and bathrooms. The McDonald's in Arkadelphia off I30 is the first McDonald's we've ever walked out of without eating. The woman's restroom was filthy - the dining area was filled with flies. We drove on the next exit. Last year, we complained about the store in Forrest City and this year it was much improved.

On the 2 May 2015 at 15:35 Went to The Mcdonalds Kuilsriver Cape Town and used the restroom but when I went in it was filthy and stinking then when I was done I wanted to wash my hands but the tap was not working so there was no water and there was already handwash on my hands.On top of that there was no toilet paper to clean my hands. Or wipe the Handwash off then I went to the Counter Service infront and while waiting there I asked to speak to the Manager which I saw standing there and I saw him which he blatantly refused to see me or speak to me and sent a cashier to speak to me which I find utterly rude and unethical. I am seriously dissapointed in this service I got and not a Happy Customer.

Last week, I went into the McDonalds on Woodside in Redwood City, Ca. I usually go through the Drive-Thru. My concern was one last week the woman forgot to give me a receipt or change. I didn't have the heart to say anything as she may be new since they have had a sign looking for help.

Yes I know I should have said something as that helps with there training, I let it slide, that was my error. BUT 3 days later I went again, a different young lady was at the window, she gave me the receipt but not the change and it was over $4.00,

I did remind her of the change she didn't look to happy, but they do have some who work the window who look unhappy especially if they error. I hope you can understand my concern, I have found myself when someone wants to go to McDonalds is to say don't go to the one on Woodside, they will not give you your change. At this time, I usually suggest going to different hamburger place other than McDonalds.

I ordered my food at the drive thru. Went to the first window and paid. Went to the second window and an employee named Crystle asked if I ordered a peach tea and Mc chicken. I told her I did. She told me "the next time someone tells you to wait for your total you wait for your total." I was in shock and asked her to repeat what she said. She said the above statement over again. I told her she cannot talk to a customer like that. She then told me to "shut up". I asked to talk to the store manager. An assistant manager came to the window and apologized. This McDonalds is located in Chestertowm Maryland. I cannot believe you employee people like this.

Went to McDonalds on Mcgavok pike in Donelson, TN. I ordered a ham biscuit and hash browns. Got to work and the biscuit had to be leftover from the day before or later. The hash browns were soaked in grease and cold. McDonalds your quality has never been great...but in the past year or so, it has dropped to the bottom of the barrel. You all need to give it up and shut down.

I went to McDonald's inside Bramalea City Centre, 25 Peel Centre Drive, Brampton, Ontario L6T 3R6 today. I ordered two coffees, one Bacon Egg McMuffin and one Hot cakes. Fortunately my spouse and I were eating in, otherwise we would have taken home an incomplete order. When I took the food to our table, my husband undid the Hot Cakes and found three individual servings on butter but no syrup. He went back to the counter and was told "We are out of syrup." (Why didn't they tell me that when I ordered them. Do people eat pancakes with butter only?).

He came back to the table a little stunned and I went back, with the pancakes and asked "Do you actually think people eat pancakes with butter only?" I got a blank stare and asked "Do you want your money back?" I said "Well, yes. But I will order a Sausage Egg McMuffin instead". She gave me my money back and then I paid her for the Sausage Egg McMuffin. I found it particularly annoying that I was not told in the first place there was no syrup and they expected someone to eat them like that. However, if I had been going through a drive through i would have been stuck with it. Not professional at all.

McDonalds...1376 West International Speedway, Daytona Beach, Fl. 32114. Every time I have been to this Charlie Brown restaurant, the drink station area is so sticky and garbage all around. The tea dispensers are always empty, the bathrooms are so disgusting and smell like urine, there is only one person taking orders while others are bumping their gums. I have had to walk out, without ordering, the last three times I went inside. Today was one of those days. Today was so ridiculous that a worker leaving her shift yelled through the place, back to the employees, "people are waiting on their food!" Not once have I seen the acting shift manager each time I have gone there. This place is ran by unsupervised management and def needs to be clean-slated and given a new life...especially due to the high volume of tourists.

I debated about going to McDonalds' or Bojangles' (they are right across the street from each other) so I stopped at McDonalds'; big mistake. I walked in ordered food and was waiting on my change. The cashier did not have enough pennies. She gave some money to who looked like the manager. Since she did not have any pennies, she gave me 2 pennies over. As we joked about the 2 pennies another customer walked up and said to me "you are in the good". Since I was not speaking to this customer, I said I am talking to the cashier! Then the manager came out behind the counter, looked at me and said "What is she waiting for" (very RUDE) to the cashier. I said 2 egg McGriddles'. She slammed the food on the counter and said "have a nice day" as if that would help her rudeness. This happened at University Blvd East in Tuscaloosa, AL. Please let this manager know, I was waiting on McGriddles' this morning but from now on I won't be waiting on McDonald's any more! Get some customer service training.

Tonight, I went to the Colorado Springs McDonalds on Fillmore and Stone street, waited in drive thru lane #2 while two cars who were behind me got their orders taken in lane #1. I got tired of waiting and didn't want to order anything by the time they go around to me, and had to wait in line behind all the other cars who had ordered ahead of me who were behind me to start with, but didn't make the mistake of getting in lane #2. This isn't the first time I've gotten bad service at this McDonalds. I sometimes go to this store for breakfast because it's conveniently on the way to work, but on at least two occasions I couldn't get a large coffee because they were out of cups. Many times they are out of other items like apple pie. It's called fast food because the customer is suppose to get a meal quickly, with the same level of customer service as any other McDonalds elsewhere, but at this one the only fasting you're likely to get is the kind where you drive away with nothing. This store is poorly managed, and after tonight, the Burger King across the street on Fillmore just gained a regular customer who use to go to McDonalds.

Placed order for two sausage and biscuit and two senior coffee in drive up-there was a sign that there was free coffee with any breakfast sandwich, got to the window to pay the lady charged me for two senior coffee, I ask why she said there was a charge for the coffee. I usually buy at a McDonalds on Goodman Rd in Southaven, Ms but the last two times I visited there; there has been a line all the way to the street and one time after placing the order they told me I would have to come in to place the order they were having technical difficulties- The difficulty they were having was no one to wait on people. I usually get free senior coffee at local McDonalds-is there different policies with different stores??

Just try to get food through drive thru, and get a 3 piece chicken meal large... They have me a salad instead, I ask to change the order and they did ,.. Good and ok but when I asked the receipt they pull me out from the window and park on the waiting parking ok, now I'm asking for a change but the manager or whoever isit said and insisting that I gave 7 dollars in which I gave 20 dollar ,. And that I have no change bec they were the same price .. I paid almost 7.75 actual but my bill was only 5.80 dollars.. And keep on arguing that I don't have a change and the freaking manager with a very thick Mexican accent was rude .. Could you send this guy to a seminar? How to handle customer complaint... All I want is to get my change and I the right to get it but he's pushing me that it has the same price , while talking to him He just turn around and go back to his store... WoW what an unprofessional gesture...rude and no manners,.. It made me snap so I'll find this complaint site right away..I still have the receipt with store # 8800 broadway ,.. Tucson AZ store # 10511..

I was pulled into McDonald located on 1410 n. Lemon st. Anaheim, CA 92801 drive thru to get my coffee around 5:25pm 04/09. And this guy "Raule"told me "wait 3 minutes. Wa are brewing fresh coffee" So I pulled into reserved area and waited about 5 minutes, and this guy did not come. So I decided to come in the store, asked for coffee and this "Raule" told me "I am off work". There was no apology nothing but he kept saying "I am off work". I did not want to argue because I was already late for my school, so I asked "Alfonse" for the store manager and he said "there is no store manager". So I asked "Alfonse" to write down all the names (the guy name, your name, and store manager) and number I can reach. So I came outside, I noticed this guy "Raule" circling around the parking lot and waited for me to come outside. I ignored and drove away and he literally followed me about 2miles. I was about to call police but I've lost him.

I know your stores are franchised . store # 26590 I visit this store and ask if they had the quarter pounder DELUXE they said NO ! so I ordered a quarter pounder value meal . I pulled up to pay for my meal $7.01 I gave them a twenty and one cent I GOT BACK 13 ONE DOLLAR BILLS ! then I went to pick up my order and asked why the Downer street store has the DELUXE and they did not . the server got the manager and I ask him . " oh we have the deluxe " well I was told NO ! " it is a number 5 ! I will correct them on that " he did nothing to even ask me if I still wanted the deluxe . all I got was a " sorry sir " as I was handed my meal and closed the window . the only reason I stopped at this store was because I had just finished shopping in the same plaza .normally I go to the one on downer street . I HAVE GREAT SERVICE FROM THIS STORE ! IF I go to MC Donald's again I will drive pass this store to any other one ! this has left a sour taste for MC Donald's ! first insult was getting all ones back for change ! then to treated like just another person with a complaint and BRUSHED OFF AS ONE ! you need to RETRAIN THE WHOLE CREW ! or is this the way they are trained .

Ordered Steak Wrap and small plain Sunday at 1.20p.m on 1/4/2015 I received the Sunday straight away after 2 minutes the young lass said there will a 2 min wait for wrap could not believe what I was hearing 26 c with a Sunday soon becomes a drink the training needs to be smartened Up I was not impressed when the girl bought the wrap to the waiting bay she certainly didn't look like she was enjoying the job all I ask for is great service which I know you guys are known for sadly Wodonga is not living up to your standards I will leave this with you hoping you can turn standards around Regards Ann

patronized the Coopersville, mc donalds and ordered a big breakfast. proceeded to work and to eat my breakfast. only to find that I didn't receive any syrup for my hotcakes. called the store and complained, and was sent a coupon for another breakfast. I redeemed it last week for another breakfast same as before, proceeded to work as before only to find that I was shorted butter for my pancakes. I immediately called mc donalds in Coopersville and asked for the manager. talked with her explaining my problem, she said she had checkeed the order herself and was confident everything was there. it seemed as though all she wanted to do was argue and tell me I was mistaken. believe me I have a lot more to do than spend my time on the phone reporting a problem. I did not dream up the shortage, why would I. last but not least, I do not lie and certainly felt the attitude was totally unprofessional.

I go to McD all the time on Baseline and Riverside ave. In Rialto ca....My son can't have Cheese and I always order him a Mcdouble ..No cheese with ketchup only...I go almost every day....they never get it right.....well 10% of the time they do ...sometimes I'm 5 miles away when I figure it out...they never do anything to compensate me for the countless times they do this to me.....Very Frustrated......how hard can that be....McDonald's do something for me.........Please......or hire smarter people...

Grants Pass Oregon: Walt-Mart at 135 NE Terry Lane has a MC Donald's restaurant inside the store.I am an animal lover,but other than real service dogs,I don't think MC Donald should allow long haired Chihuahua or any mute where they prepare food.I complained too the person behind the counter and he said they can allow service dogs in.That dog was not a service animal.

Hi I go to McDonald's 3 days in a weak and most of the days I go I find something wrong. I order a big tasty no sauce and ice tea many times I found the burger with sauce, or the drink water only without any taste. Today I went to airport and, the burger was OK but the ice tea was water and the chips without salt, now I'm watching for another place to go for thanks!

Could you please explain this to me. I am extremely offended and I did not like viewing the flag hanging upside down. You have lost a faithful customer Boycott McDonalds PHOENIX (KSAZ) - It is a story that has been trending on social media. A flag flying upside down at a Glendale McDonalds restaurant. Was it disrespectful, or a simple mistake? A Marine reservist saw it, and took matters into his own hands. FOX 10 spoke with the reservist and the restaurant's franchise owner who is a former Marine. He explains how the flag ended up being flown upside down. "I actually thought it was plain disrespect that someone would raise our own nations flag upside down," said Elias Marzeleno. Marzeleno, who serves in the military as a reservist in Arizona, said he did a u-turn when his girlfriend pointed out the flag flying upside down outside of a McDonalds near 67th Avenue and Camelback this past Saturday.

"I looked around to see if anything was out of the ordinary," said Marzeleno. Flying the flag upside down is recognized as a symbol of distress. Marzeleno said once he determined there was no problem, he took matters into his own hands. "I actually went to try to lower the flag, but it was knotted in such a way you couldn't lower it, so I went to the car, I got my knife, and I cut the rope," he said. "Being a Marine myself, and going through the Vietnam War era, we're gung-ho but we need to curtail our feelings sometimes and take more logical steps than overreact to it," said Steve Lanini, the franchise owner. Franchise owner Steve Lanini said it was an unintentional mistake that could have easily been resolved had Marzeleno talked with a manager first.

"If you're familiar with how you fold a flag, sometimes if you get the hooks on wrong, you pull the wrong way and it goes upside down, it's happened I'm sure over the years and this one wasn't caught," he said. Regardless of how it happened, both reservists say the flag should never have flown upside down. They say whoever raised the flag should have looked up. "No, I'm not disciplining any body as a matter of fact, to this day I don't know who did it," said Lanini. The restaurant now has a sign on the door notifying customers apologizing for the incident. Lanini says they bought a new rope and will be raising the flag again soon, the correct way. "Believe me, it was a mistake, we don't do that," he said. "All I want people to know is to have basic protocol to raise our flag, and give our own flag respect," said Marzeleno.

At the havenwood McDonald's Baltimore MD drive through....again my order was not completed properly. I paid for an item never received. This happens often to me so I imagine it happens often to others. This time I was feeding 3 young girls who were extremely disappointed. This is not an acceptable business practice.

I went through the drive thru on Friday evening March 20 2015 at around 7:15 and ordered three kid meals. I drove to the window to pay and the girl Marilyn told me $12 and some change (I think $12.22) and I handed her my debit card. She gave me my card and receipt and I put them in my purse. i drove to the second window where a young man was very confused and could not figure out my order and that is when Champagne also appeared at the window and after a few minutes Champagne informed me my order would be $12.22 and I told them I paid at the first window that I was not paying again. Champagne then firmly said I did not, to produce my receipt. I could not find it and then they informed me Marilyn had charged me the wrong order and I said no I didn't that Marilyn had said $12.22 before I handed her my card at this time the three children i had with me were getting frightened and cars were lined up behind me so they asked me to pull over and find my receipt so I did and indeed she had charged me the wrong order.

I then gave my daughter my credit card and told her to go in and pay the difference even though they were the ones who made the mistake not me. When my pregnant daughter went in to pay the difference she had said she did not see why we were responsible because of their mistake and Champagne became very rude and threw the receipts at my daughter and she pushed them back at her and i saw what I thought was a man in my daughters face yelling at her so i got out of the car and went inside and by this time there was a third person named Karen who said she was the manager who had came forward because Champagne was yelling "you will only get whats on the receipt you produced" and said my daughter assaulted her and we were absolutely horrified and then Champagne launched at us and Karen had to push her back, actually push her over two times. I could not believe what I was seeing. We were embarrassed, angry and so confused that this was all happening with my grandson and his friends watching, the customers in the store all over three kids meals.

I sent my daughter in to pay the remainder owed and Champagne turned it into a brawl. The manager Karen said Champagne told her my pregnant daughter assaulted her and I said no she did not and that I wanted the security video of this event and she said she could not do that. We were assaulted by your manager in training Champagne and I am seriously considering legal measures. The man I thought was yelling at my daughter was Champagne, which is a girl with an attitude. I did everything right and did not deserve to be treated like that. We have been going to this McDonalds for over 25 years and we go at least twice a week after my grandsons baseball games.

I went to the drive thru and order 2 big breakfast and 3 large sweet teas and a sausage biscut and the total was $12.25 and when I went to the window to get my order they handed me 1 tea I told the associate I had order 3 and she said well she didn't charge u but far ! so she came to the window and told me it would be $2.76 far the other 2 teas so I handed her a 5 and she never gave me my change she just gave me my tea and said have a great day I know it's just $2.24 change but every time I go there and the associate is at the window she seem to be having a bad day are either she don't like her job cause she has a real mean look on her face and this isn't good for this company cause I far one don't like it.

The shift leader has a bad adatuide also she was behind the associate saying something about me cause she and I have had words before about a over charge I'm trying to let you all know how this store is being run by some very rude people and you need to come here and check on this store this whole store needs new managers and associates. I hope you come and check it out because I'm not going back there and I eat there 4 or 5 times a week but seems to be going on when the store manager isn't there cause he's very nice and he always try to make your rite if he's there they don't say a word back to you if it's not right they just fix it for you so that's why I think it's the shift leaders there and this one associate. Thanks Mittie Ballard

we went through long john silvers about 8 last night. we used to eat there all the time but not any more. we asked for fresh food. the fries was hard and cold and all the food was not fresh and tasted like it just came out of the refrigerator. my husband ordered 3 chidken and 2 fish platter and got 1 chicken 2 fish and 3 shrimp. we did not order that and everything tasted terrible.

Went to McDonalds on Bremen Highway in Mishawaka. 2 weeks ago I went Saturday morning 8:00 am on my way to work and ordered egg white delight and md mocha. I was asked what I ordered and they gave me my sandwich and told to pull forward for Mocha. I did and waited and waited. I counted 15 cars that went thru behind me and saw some of the cups handed out the window were also the McCafe drinks. After 15 minutes I was getting ready to get out of my car to go in when the girl finally came to window and gave me my drink. She said sorry and said she made me a large for waiting. I told her 15 minutes was ridiculous and now I was late for work and to let her manager know that I would be calling later that day. I did not call because my kids told me if I did they would remember me and do something the next time I ordered.

I didn't believe something like that would happen but it did anyway. I went this past Saturday, again at 8:00 am on my way to work and again was told to pull forward. I told the guy working that the last time I had to wait 15 minutes and please don't forget me. I got my Mocha in about 3 minutes and he smiled and said have a nice day. I thanked him and told him to have a nice day also. As I was driving to work and took a drink it dribbled on me every time. When I got to work I took the lid off and found a cut out in cup where you take a drink. I was lucky I had coat zipped up and it didn't burn my skin or cause an accident. I feel this was intentional and will never return to that McDonald's and will let everyone know what happened to me. This has never happened at any of the other McDonald's in the area. I feel there needs to be more training at the Mishawaka store or a change in employees. They may think it is funny, but this could cause a serious accident.

I just called the complaint department for McDonalds and a Cristina answered so was so un professional that I had to repeat myself several time for questions I all ready answered. She was not paying attention or understanding anything until I repeated myself. The fact is that when I told her that I waited on line she have told her that I was inside the store. She then asks if I was inside or in the drive through. I had this happen all through my conversation with Christina. This fact tells me that McDonalds does not care about complaints or their lack of Professional service. I feel that the New CEO should be made aware of the lack of Professional service that McDonalds has now. I have been a Customer of McDonalds for 49 years however if things do not improve soon, I will turn my Business over to Wendys since Burger King also has bad service.

Ordered a meal but did not the the fries ask the cashier they said they did not charge me for fries i said okay then i will buy went to hand my credit card now cash only after they took my card 3 min before to pay for the meal this Is BS they told me can't do anything sorry sir how can a company mess up an order then not make it right even when i said i would pay. Very Bad Business.

My daughter who started work for mcdonalds leckwith road Cardiff UK, she was nearly 17 she started her training she worked 4 hrs first day and she enjoyed it she was so exited to go back the next day,on the next day she went in where she met with a manager,who was covering for holidays, she was told,not to smile at customers, and just to take there orders, she took the order from a customer when the manager wiped the order from the till told her to give his change from her head my daughter was very nervous she gave him 10 pence to much,he them told her not to serve any more customers bearing in mind he was training her,he told her he would show her how there floors were mopped,after mopping he called all the other staff,laughed and said l had to train her on how to mop a floor,then said to her that she fancied him,also made her search through all the wasted food in the rubbish, so she would know what customers threw out,she was belittled all day In front off staff by this manager,l could go on, she was only 16 she lasted a few more days,then had the cheek to say,she was not good enough to work for them,is this how they train young people,she was made to look feel stupid,and degraded, lm going to flood facebook and Twitter then see how mcdonalds react

Took my grandson his order was all wrong but the bad part was my Big Mac was ice cold and hair was in my French fries.

I order some food we only got half and they gave us a crack foam cup of ice tea and I got it home the cup break tea every where all over my carpet that store is every bad. It is the McDonald's in Elyria, Ohio.

On 23 Feb.'15,i went to the McDonalds off of Oddie Blvd./Silverada ,Spark's,Nv. The Crew Was Friendly,courious as usual,However,i brought my Lap Top,and got onto McDonalds Free WI-FI,because of that,alone,I gotten Malware,onto my Lap Top,then when I brought it back home,i couldn't use my password to login,I had lost all of my personal information,my writing projects/comic book conception artwork,I couldn't even download it onto my flash drive,now I cant even upgrade my dell d610 latitude,Now,im looking at loss of future royalties off of all 13 book's on Wicca,I was intending on publishing,I,will be expecting compensation for loss of intellectual property,and all that time and effort into typing it all on my Laptop,Now,i just found out that,im losing my place to live,pending ssi,disabled and in a wheelchair.I will be expecting compensation,of a newer upgraded Laptop,please have McDonalds contact.

This morning, when going to the McDonald's on the corner of Ralph Avenue and Dixie Highway in Shively, there was no one in the store. This was at 6:15 am. It was open, but all employees were sitting on the sidewalk outside the store. I realize there was suppose to be a walk out but the majority of all other restraunts were working as usual. These 'Young" kids should not be allowed to do this. If they worked for me they would be fired. My business will now be taken Wendy's and I'm sure a lot of others will do the same.

I just came from Macdonalds now and are furious. After struggling to put my med meal order thru to find out I have to pay extra for a large meal because they don't have med cups or chips casings (not my problem) then eventually after getting my order thru we drove around to pay. My child wanted a cone with a flake and she took her R10 and gave it to my husband the till lady took it from my husband then said she will find out if they have ice cream wasting my time again. She came back and said no they don't have. On our left was a male staff member of our car and he tried to explain they don't have the milk. My husband was furious and moved forward, the next car in line moved forward and I told my husband the till lady still have the R10 as we drove around and got to her she denied it! I am appalled at the service, its stealing! This was at Rustenburg ranch! Macdonalds will never ever see me again that's a promise!

I am really upset and shocked to no that I got sacked over the pettiest thing!! Apparently I didn't smile enough I can say 100% hand on heart I smiled a lot more then half the original staff were!! Then I got told it's because I took 1 day off, so they would prefer me come in with a bad stomach and sneezing everywhere, what more to make me angry then the manager sacking me who has never seen me working before and has only been there a week her self!! How can you sack someone without giving them a chance!!! It was like my 4th shift. I didnth even know we could get the sack with 4 days of been there! I want to write to the head office as I am not at all happy!

I sent a compliant Friday but I guess the wrong place. I was in Bangor on broadway always stop on the way home for a to go order. Got my meal and got by the driveway to go back in took a fry it was cold ate another one it was cold too. I had to throw them away I can say usually they are the best fries not this day.

I'm currently staying in Brunei..I wanted to lodge a complaints on the bad services of Brunei mc Donald. The issue is the staff was very rude when myself called in ask for delivery 2 times and my sister also called in twice and we get the same feedback and answers from the staff. My house is just 15min away from mc Donald, while we call for delivery, they say not going to deliver it. While I ask, you don't want to do business? And the staff reply me, ya...I don't want to do your business. Mc Donald is worldwide business and how could it be this kind of bad services and attitudes from the staff. I hope to get a feedback ASAP

We have two Mcdonalds here in Mesquite Nevada. The biggest complaint is that most of your employees do not know english very well for example "Light on the sauce" does not mean put on more sauce. Another is " a number 2 " does not mean give me 2 more. Another is "Can we get are napkins" Does not mean no napkins. And on and on and on. We have lived hear 5 years and when we get food from your company it is because we are on our way out of town and it is by the freeway entrance and even after our order we check the count to see if everything is their but now we even have to check to see if it is what we ordered.

Your company in the last 5 years is batting 1000. We have yet to get everything we ordered or our order right yet, without leaving the window and going in to take the wrong order back or get our order. We would not normally complain because your men is not that expensive but we thought you should know. What really bothers us is that we finally get our order right and hop on to the freeway only to find our food is cold because we had to wait for the corrections. I would like to know if you even read this. If not we can always put out adds in our community to beware off ordering Mcdonalds in Mesquite Nevada.

Another McDonald's Customer Complaint in Illinois...

Today I went to your Mcdonalds located right by the Oakbrook Mall in Illinois. I was asked to pull up to the 3rd window and park while I wait for a smoothie. I figured they maybe there behind or busy or something like that but no its jus slopw service all together. I have waited at this window for the past 15 minutes and still no smoothie. I can't jus leave my car here, the inside is closed I can't go in and I definitely don't want to pull around to the front and get back in line. Horrible service the employee finally brought5 the drink m...

Another McDonald's Bad Review from Georgia...

My husband and I went to the McDonalds in Byron, GA. On 01/02/12. We ordered a hot caramel mocha and a cheeseburger happy meal with a coke to drink. The person in the speaker kept repeating the wrong thing after we repeated what we ordered three times. We thought they finally had it right but when we got to the window to pay it was wrong.

We told the person again and repeated it to make sure and he still got it wrong when we got up to the window to pick up our order they gave us a cold frappe which we didn't order and a diet coke which we did not order. We had to pull up for the to fix the drinks again. This is the worst McDonalds I have ever been to. Every time we go there the service is awful but it is the only one in Byron. Something should be done about the service. The best McDonalds is in Fort Valley GA.

Here is a woman upset with McDonald's in Washington...

I was recently eating at the Hawks Prarie Mcdonalds In lacey washington and i had the worst exp ever. I am a 50 year old women that visited the mcdonals and when i was leaving the store and opproching my car with my 2 grandsons the car next to me there were 2 people in the car smoking marijuana and i seen they both had mccdonals uniforms on. They were blowing the smoke at my 2 grandsons and i asked them if they could take that somewhere else the male i seen his name tag it said russell he said fuck off old lady it a free country. I have been coming to this store for many years and i will never come back because of this. I do hope you will do something about this.

This NY McDonald's customer claims a mice infestation...

The McDonalds at 340 Peninsula Boulevard, Hempstead, NY 11550-4913 has a major mice infestation. Went to the location at 1:30am this morning for Ice Cream and there were sworms of mice by the back and side doors and all in the bushes. Most of the people that saw this were just getting off of the drive-thru line and leaving. As a result of this rodent problem that they are having at this location, not only did they loose customers, but I will never eat there ever again. This problem needs to be seriously addressed and corrected with major outside pest and rodent control.