jetBlue Complaints Continued... (Page 1)57+ reviews added so far. Upset? Call jetBlue corporate: 1-800-538-2583
Flight to JFK was 1.5 late for no reason, caused me to miss my Delta connection to Dublin. Called customer service and they took zero responsibility, did absolutely nothing to help me. JetBlue stranded me in JFK for 22 hours, did not cover hotel room, food or taxi, $300 cost to change my Delta flight. Worst of all I missed an entire day of our global summit in Dublin!
On April 1st. we had to get up at 3am to get a taxi to the airport to catch our 6am jetBlue flight from Orlando Fl. to Philadelphia PA. at about 5:30 they said we would be delayed due to crew availability. We were delayed for over an hour. We finally boarded about 7:30 we missed next flight to Cleveland which our car was parked. They put me and my granddaughter who 7 years old on standby. We went to the customer service counter and they were very rude to us and would not help just told us we had to wait we had not ate all day we were tired and hungry they did not care. They gave a women a food voucher and one hundred dollars off her next flight. She was traveling alone. We finally got a flight out at 4pm and got in Cleveland 5:30. I do not think we were treated fair.
I had a JetBlue flight today at 1:49 from ft. lauder to jfk, we call flight was on time, checked in flight on time, flight delayed one hour, flight delayed 5:00, flight delayed 10:00. I was traveling with my daughter and 4 young kids, plus my leg had a brace my knee was broken. No one told us anything, your workers were rude. I also saw your worker yelling at customers. I paid good money for my flight. I expected to be updated to what’s going on. I am really disappointed how jet blue handles a problem.
After five hours sitting in the airport with four little kids, then hearing we would not take off until ten, we changed our flight. Not to mention the cab fares we had to pay back and forth, then again on Sunday. And the real slap in the face after delaying our flight until ten the plane left at six. I cannot believe I could have been home already. How could no one know what is going on and you do not keep your customers informed. You turned my vacation into a vacation from hell. I will end my JetBlue credit card and apply for a delta card.
Thank you for a ruining my vacation. This was a seventy-five dollar credit is a slap in the face. And to top it all off, I called the JetBlue customer service phone number and they hung up on me.
I called Jetblue customer service to change an error on their end and refused to make changes unless I paid when it was the customers rep mistake. I did not check my email for reservations relying that the rep did her job correctly which she did not. Called and spoke to rep and supervisor and they did not budge. Don't recommend this airline to anyone, should of stuck with continental. I never had a problem with them and they are always helpful.
Flight # 1532 confirmation RBLEAY date September 5, 2015. Departure Cartagena Colombia arrival New York JFK passenger Paul Martinez. Flight was delayed for two hours and I was inconvenienced from my pick up at JFK. Had to wait several hours at the airport for someone to pick me up. I would like jet blue to some how accommodate me in some way. Please get back to me a s a p in regards to this matter.
Booked my flight from DC to Boston from JetBlue airlines and found the entire experience very comfortable. I must say they provide quality food on the flight and the leg room is spacious enough for the entire journey. Crew members were pleasant and helped me as I had a leg fracture and wasn't able to walk. They provided everything I needed and made me feel like a family member. The direct TV feed was excellent, food was fresh and good, seats were kept neat and tidy, flight members were attentive and alert. JetBlue is going to be my choice of travel going forward and I would give them a 5star rating. I would as well recommend this to anyone looking to travel and want their journey and travel to be comfortable and enjoyable.
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