Google Complaints Continued... (Page 1)288+ reviews added so far. Upset? Call Google corporate: 650-253-0000
Cannot verify my Google account. I know the problem is that I am outside the US. Yes, I was able to get the foreign computer on the list of my devices. Have searched and searched and I know my username and password. I even tried changing my password to get in and still cannot. The only forum suggestion is to delete the account and start over.
I'm originally from San Francisco and relocated to another state. I heard about Google express from family members. I wanted to see what all the talk was about so I signed up for the trial membership and excited to use the $15 off and my order was rejected. Second attempt, rejected. I have money in my account so it couldn't of been my card that was being declined. Third attempt of the same thing. I used my bank card and still canceled my order and didn't even allow me to enjoy the benefits of Google express.
I called customer service which happened to be a waste of time because nothing was resolved after she said that she looked into the problem which was stopping me from being serviced. So I gave up. It says that it delivers to my area, but clearly it doesn't. They are false advertising and to me I think it's only to obtain credit card information and billing addresses of customers. They not once delivered any of my orders and trust me I tried about ten times. I finally went to Walmart and got everything I needed.
I have an ongoing issue with Google Apps for Work. I raised a case some time back after realizing that Google did not invoice my company with the correct company name. I have shared a number of conversations, mostly with seemingly inept individuals based in an office in Bulgaria. Seemingly there is no management escalation process. Hapless individuals repeatedly close my case even though my issue is not remedied - it has been going-on for months now.
The latest advisor informed me of the following:
"I've heard back from our specialist regarding this issue and found that you're Google Apps for Work account was affected by an issue, during our migration to our new billing system, which updated your previous payment receipts with your current billing profile information. This was not expected behavior and I apologize for any inconvenience this has caused.
Unfortunately, as my colleagues have previously mentioned, it will not be possible to update your previous invoices with your new billing information. However, I can assure you that all future invoices will display the current information in your billing profile."
This is not good enough. Clearly Google does not realize that they have a legal obligation to supply me with VAT invoices - MY VAT invoices with MY company details on them. With no way of reaching anyone credible at Google, today I have taken the disappointing action of reporting Google to the Financial Conduct Authority.
I own a dental practice. I had a patient contact us yesterday very relieved that we are still here as when he searched in Google, it came up with a short list of which we were on but next to our business in red it stated that we are permanently closed. This information is incorrect and could cost my business money and put our patients through un-necessary worry. We are currently going through a transition at the moment as we are no longer a NHS practice and this incorrect information could be very damaging.
I have a complaint, ever since I stopped using google it just seems like my iPhone sometimes gets redirected to something not related to my search. I search on yahoo or bing, and believe me the results suck, and I do believe that google has something to do with it.
I read a NY Times open piece about Cooper and his DC Blog. I find it shocking that Google assumed the power to shut down the blog with its archives as well as his e-mail account. According to what I understand, you did this in direct violation of your own Terms of Service. In this day when vindictiveness is used as a political tool, you appear to have hoisted on your own petard. My additional reading on the subject finds that you are the only arbiter in many situations and Google corporate headquarters the CEO wield absolute power in a wide variety of cases. Again, not wishing to overstate my case, your actions fall inline with the all powerful Donald Trump. Obviously I am in no position to part ways with Google services, but to say that I am both disappointed and angry would be an understatement. If I have not reached the 100 word requirement and this precludes me from being heard, I see this as another instance of your cavalier attitude.
I registered my account in France and now moved back to the uk. I cannot access apps on play and am not downloading anything more till I can revolve this issue. The issue lays around my banking app, refuses to let me access it and is informing my that its not permitted in your country. Find this strange as people these days live in more than one country and have bank accounts in these. Not so globally friendly after all.
Google is purposely altering searches in favor of Hilary Clinton! I am reporting this and will make sure everyone knows that the world's largest search engine is secretly democratic. I have the proof and have taken a screenshot below. You can see clearly that Google does not display anything related to crimes against Hilary. If you go check out Yahoo! or Bing it comes up with all types of searches for criminal records, criminal history, and criminal scandals. But nope, nothing in Google!
Google charged my account without my permission and told me to contact the app developer for a refund. After confirmation that the developer never received funds from these purchases Google still will not refund me. So what did I buy exactly! $600 total was charged illegality. To make it worse my bank closed my fraud claim against Google before the developer confirmed they never received these transactions and will not allow me to reopen my claim without a police report with a suspect named. So who do I contact for this situation? I am in disbelief the way I've been treated and how can Google get away with this?
Went on Zuuvu [dot] com through a Google search. Told it was free to subscribe. Just wanted info. They took over $300.00 from my master car. I do not play these kinds of games. Want to unsubscribe and get my money back! No answer from them. This website is a total scam!
I have no problem with Google employee. My problem is SPAM. How can I get rid of spam. Sometimes the spam is too sexual and also money. Spammers think they can trick me. I got so mad and I threaten this user that I am going to the Police in my area. Help me please, I am 78 years old I do not need this kind of email.
When I open google Chrome to do a search the following appears. Be who you are. Love who you love. #prideforeveryone. I want to use a service without having to mentally deal with someones agenda, political, social or otherwise. Please remove this and just let me use your search engine without extraneous sayings.
If you 'google' "Wildlife Rehab in Yucaipa, CA", a site comes up with my name and home phone number. I would like this removed immediately as I am retired from the hobby of rehabilitating wildlife for nearly three years. Both wildlife groups mentioned on this site say that this is not their problem. Can you help me, please?
The Google doodle today is celebrating "black supremacy". By celebrating a woman that they refer to as a "human rights activist". Yuri Kochiama was not an activist! If she was an activist for white supremacy she would be far from celebrated! No race should have supremacy! The world doesn't work well with one supreme race! There are a number of races on this earth and we are all equal. Google has the nerve to spell out "equality" in the back ground. Any supremacy is far from equality! This is either ignorance or just plain stupidity! Why is google trying to cause division among the users?
I was on Facebook opening video that was posted. Then all of sudden site throw me to "Google " saying that I did win with my tablet an iPhone 6 for download an specific app. I don't trust had to answer 4 questions then add bank details and address. It looks same as Google symbol but i am scared to put bank details. Did took screen shot for you to see. This is not Google, it's a hack! Please be aware of the site Zuuvu.
I am a business owner, however I am not the page owner of the Google Business page. The page owner is a former employee who I fired for stealing from me. As page owner he has been putting incorrect information on the Google page to disrupt my business. He puts the incorrect phone number, hours of operation, website etc etc.
Every time he does this I request an amendment from Google, and the error is usually corrected within a couple of days. By such time the page owner has again changed the information. I have spoken to Google about this and have had numerous email exchanges. Firstly, they said their policy was to request the page owner to give up that position which he obviously didn't do.
After several weeks and emails Google advised there is nothing they can do!!! They suggested I resolve the matter directly with the page owner. I am reluctant to do this, as when I fired him, he tried to assault me. Only a couple of days ago eh tried to extort money from me by asking me to pay him for the rights to the Google page!
Surely Google must be able to see how wrong their policy is? I am flabbergasted they cannot help me, and yet they help a page owner who is no longer an employee who was fired for stealing!
All I want to do is have the option to reset my Password. Google has become complicated and all I want to do is to sign into gmail using my blackberry. Can you just sms me a link. I cannot receive email so how on earth would I receive a link. I cannot sign in as I need a new password and Google customer service cannot be found anywhere online.
On my personal Google page they are carrying an item distorting my views, and wrongly and inaccurately attributing words and views to me which I did not use. At no time did I ever say, as you assert, that the North was 'desolate'. Kindly remove this highly misleading item from the Google website under my name if you can. Or give me the UK contact info for Google corporate.
Every time I go on the internet using Google I am soon bombarded with adds to places or things I have looked at. It is creepy and makes me angry and extremely uncomfortable to the point I don't even want to use the internet anymore as I feel I have no privacy and that I am being monitored so closely. I find it very offensive and wish it would stop but if it does not I will no longer want to use the Internet for pleasure or curiosity anymore. I would say my experience is dropping to a 2.
During web searches from Google I am being led to explicit bad websites in which I am NOT in the least bit interested. I find this disgusting and intrusive and disruptive to what I am actually interested in. I will appreciate it if something is done to avoid such practices.
Go to Accu weather Etobicoke and up will pop an ad superimposed over a Federal government cheque. Makes the ad appear as if it is a Canadian government agency which in itself suggests to me that one needs to be cautious. The ad is for The National Benefit Authority. Google that name and you will see stories about them and being involved in scams. I object to government documents being used to give an impression of where the message is coming from and I object to Google allowing pop up ads from dubious people using creepy methods to attract business.
At least one week ago I attempted to set up an account for Google gmail, but for some reason the account was disabled and is still so. No explanation or request for info has been made. If Googles policy is ti ignore problems hoping they will go away it is highly likely you will not reply to this complaint.
My name is Rick Allen. I am 71 years old and in poor health. I rely on my computer to keep in touch with my friends and family. However about a year ago I got locked out of email and have tried ever since to get someone to help me get back into my gmail email as I am sure the slowdown in my computer is due to multiple emails stacking up. I have tried to access the CEO for help to no avail. Can anyone please help me reset my access to my email.
I have been running ads on Adwords for years and yesterday I get an email from them warning that my account was going to be suspended for violations of their advertising policy. This would be about the same add I have used for years. I checked my Adwords account and my Campaigns had a flag saying site suspended so I called Adwords. Nice young lady says she has no idea and spoke to several techs over a 15 minute period and then said they would have to have someone call me as they couldn't see anything wrong.
The next day Ian H. from Adwords calls me and tells me that they don't like some of my website content - nothing has changed in months by the way. He tells me that they don't like the customer testimonial because they are making claims that could be false ( specifically a woman says she lost 8 pounds over 8 months ???) and that I have to footnote several sentences of her testimonial with "results may vary" Additionally, I have to footnote the web page header " Its not a gym, its a life style!" with same caveat.
I am completely appalled that Google thinks they can control what people think and write - I dont get it as the women put her full name down - just GOOGLE her and ask if her "outrageous" claims are true. Very scary precedent . I suggest to Ian that they should spend their time correcting false reviews for my other business that are completely untrue. He says, are you ready for this and i I quote, "that would be up to Google Plus".... Big Brother is watching.
Running false ads for live career resume builder! I did not receive your refund at all for Feb. Also i informed you since Jan. to stop charging me, but my credit card still being charged 39.8 USD this month. Live career did not get my permission to charge me on monthly basis 39.8 USD, also ,there is nothing showing that you are going to charge a monthly fee when i enroll for resume builder. I'm going to report to the Fraud department for livecareer cheating customer! I request to have my matter sorted out ASAP.
Despite three weeks of constant calls emails chats, in order to remove an old telephone number from an old duplicate account at a closed business address Google simply do not edit the number or remove the site address. This is costing my business thousands through many lost calls. Why can they not do what I ask and simply remove the incorrect number? Getting desperate now. I may need to resort to legal action if no resolution. Disgusting non existent service.
Somebody has posted a very bad review on my company on google and I want it removed it is affecting my business. Yet Google will not respond to my calls to their customer service department. Well, guess what, now my complaint is about Google!
The complaint is about the appalling condition the Google search engine is and the problems it causes me when I am using it. Nearly everyday when I use Google, the screen freezes or disconnects from the Google server and sometimes the server is unavailable to be used. The Internet now has been around for at least 40 years now and with it being 2016, we should have technology now, which stops these from occurring.
I am surprised to see the state of the Internet be like this still in this day an age. I think the Internet will become much worse as time goes on, because it seems to me that no lessons have been learned from the mistakes you have made. When people such as myself looses connection I then loose everything I was working on.
As a small business owner I could not help but notice business has slowed down a lot. So I looked on my google page and was shocked to see something right under my site on google saying complaint board. I read the complaint it was a total lie. However then I noticed below somewhat page another disgusting bogus site called ripoff report. Then another one all repeating the same comment from this woman who is complaining because she was called a name when she called to annoy us. Business is gone no orders are coming in and the fake phoney Complaint Board site is nailed to the top and bottom of MY google page. Thanks for destroying my business Google!
We requested Google to remove outdated content as this content is deformatory and to date Google did nothing. Their customer service does not exist!
I was sent an email by some one posing as google saying I have won a google lottery asking for in formation I sent it back and then another person emailed me with confirmation number and I have tried to email them back it tells me unable delivery failed. Please let me know whats happening with this if its a scam then I think you should know about gmail scams?
I took Google's advise and upgraded to google windows 10 and my computer did not function properly as it has cost me $120 new zealand to revert it back. I took advise offered by Google and I think the corporate office should credit my account I spent on this faulty product. If not I will call the customer service number again to complain.
I can't find customer service for Hangouts so I'm trying a complaint through here. I tried sending a photo through Hangouts and chose my Hangouts contact, but it sent the message via MMS without warning me it was going to do so. As a result I have been charged. I know it's only 35 pence, but if I hadn't have noticed I could have been charged much more. I've also wasted my time trying to find some way to talk to a human being at Google but I can't see a clear way. I thought they would like to hear from their customers but I guess they don't care.
People have been stealing products like gmod off of the internet! Please stop this because i am getting really annoyed with Google not doing a thing about it! it is very annoying and these people think they can do whatever they want. I don't understand why they insist on stealing things, but please do something about it.
I used Google flight to book a Ryanair flight for the day after it was booked. During the booking process, Google flight changed the date of the flight to the day after and was not made clear until confirmation of this booking. This is an issue as flights are being marketed on wrong dates of departure.
We have thousand of calls a day from Google. Say to update our listing. But the Listing is for another company. They will only speak to the owner. If I called Google and asked to speak with the owner, How far would I get. We need these scam calls to stop ASAP.
I'm trying to open my google account. Every time i receive discouraging messages. Till this movement i am not able to open the account and will share my complaint until I get satisfaction.
I have a 2012 nexus 7 tablet which worked just fine before successive "upgrades" turned it into an unresponsive piece of junk. I complained before and the reboot, clear unused apps etc suggestions were a total waste of time. Basically, if your geeks had bothered to test the lollipop and successive upgrades against the 2012 nexus 7 they would have very quickly seen that anything beyond KitKat was a waste of time. If this was a cynical marketing ploy to force customers to go out and upgrade to the latest ñexus you got it wrong with me. I will not be purchasing another Google product again and will not be recommending them to anyone either. In order to retain my custom I would recommend that you offer a "downgrade" path back to KitKat so that I can use my tablet again and not go out and purchase an opposition product. I look forward to getting a useable reply from you other than the usual corporate fob off.
I would rate my Google customer service experience as a -10! I have tried to call several times and have spoken with multiple agents and NONE of them EVER do what they say. I have been trying to access our business online reviews for one month now. I have spoken with so many different agents (Mandeep, Ashis, Ksure, and Ceva just the last 4 names I started keeping up with) I have a business account that has reviews. I know that google likes for you to reply to your reviews and that communication is what helps your "online presence" as well as where you come up when someone "googles" you.
I have not been able to access our google reviews for over a month now. I would LOVE to respond to the reviews we have but because google's employees don't want to fix this. I am still not able to access our business reviews. Everyone tells me the same thing "we will escalate the problem". This has been escalated so many times the head of google should be working on it by now. Thank you google for damaging my online reputation and keeping me from being able to do a thing about it.
I am the head of an organization called Anthropological Survey of India (under the Ministry of Culture, Government of India) located at Bogadi 2nd Stage in Mysore. Our office land line telephone no. But this number has been notified in Google as the telephone number of BSNL which is wrong. Due to this mistake committed by Google, several calls are received everyday from people, mistaking our number as BSNL number. It is a great nuisance caused to us. Please immediately rectify this by removing the following notification.
I don't appreciate you pushing your evolutionary views on me on your opening web page. I will be using another search engine.
I notice someone hacked into my Google account and change my recovery password information. I took snapshot of the contact info. of this hacker. How can Google help in taking legal action?
I Googled that site and alarms went off and I got a bad virus that took 6 hours to fix and my computer has never been right way too slow. Please shut them down. that is octavemusic that I'm talking about it wouldn't let me type it in the company name space but Google needs a better way to report websites that contain a virus!
I have a smartphone but it cant load anything, it jumps around to different pages, i had to unsubscribe from games i paid for but couldn't play, its so slow, pictures messages and sites wont load because that red star comes on and freezes everything.
Someone with an email address has been stealing from my credit card to buy Google games and whatever from Google. Also I have been getting emails for this person at my email address. I have sent messages to Google informing them about this for quite some time and for a few days I quit getting emails for this person now I got it again today showing fraud. I would suggest that you contact this person and stop them from doing what they're doing and also stop sending her emails are his emails to my address. The last email that I got for that person I can not do anything with so sorry I can't send you the info unless you can call me and help me give it to you. Google's customer service seems to be a bit off for such a large corporation, there is no complaint line or anything.
On Nov 9, 2015 over $90 of unauthorized charges from your Google Social went to my card without my permission. I want the backed and disconnect from my Google social account. I have called my bank which is a federally run debit account for social security recipients. My telephone number has been given to Google with no help yet. I am expecting to hear by phone within two days or I will take legal steps. I have already called the child's father (boy is 14) too young to be on your sites anyway and he will deal with the boy. If he doesn't I will file charges and get help to retrieve my money.
All right. First of all, my sister thought it would be funny if I wasn't able to make a Google email account so she took my iPod and made it to my birthday. I'm 14 and you have to be 13 to make an account so she said I was 10. She made it all the way to the end and then hit 'done' and it took her to the 'you are under aged' page. Now I try to make an actual Google account and it always goes back to that page and I can't get anyone to delete it. So much for Google customer service!
I am facing a bug in Google gmail chat of hangout. I am describing it in step by step detail below so that someone can help me.
1) Open gmail
2) Enter your user name and password
3) When gmail is loaded and its hangout loads properly click on the chat text box
4) Type and message to a contact and send
5) Press on the mouse roller button to auto scroll up and down (press it in the hangout area)
6) Remove the Cursor from that place to any other place on the document
7) The issue rise at this stage i.e. We will be not able to click on the hangout textbox neither we will be able to chat with our contacts until we refresh the whole page manually or to start a new tab window and browse it again
Our products were up there for years, no problem, then all of a sudden a month ago they shut us completely down. Over multiple conversations with a rep, the upshot seems to be that the shipping and tax amounts ended up LOWER on our main website than they were in Google Shopping. There's absolutely no way we can get accurate shipping amounts to show in G Shopping because we have no idea where the product is going! I have no idea what G expects us to do in order to make it exact. I have no idea at this point how to fix this, and the G reps are VERY non-helpful.
Just got off the phone with Google customer service again. Talked to somebody different (whoever answered, David was his name). He looked up the case and tried to transfer me to the rep who has been "helping" us thus far (Vincent)... I told him no, that's not helping. We've (our marketing guy was dealing with this before, now it's me, IT) already talked to that rep 10 times and nothing's moving, we're getting no direct steps for action to just fix whatever the problem is.
I told David that I need to talk to either his or Vincent's supervisor, not to crap on them but to just escalate this because obviously Vincent and David don't have whatever info they need to be able to offer a solution for us. I was told it would be 2-3 days before I get either a call back or an email from one of the supervisors. What a nightmare.
Hi i can't use the google search engine as it keeps having a popup that prompts me to except its advertising terms and conditions, even though i have gone through the other options to switch the ads & cookies off. Is there something else i have missed. This is getting on my nerves now. If i have to go through this procedure every time, i will use another such engine.
I accidentally hit the delete key and deleted the email associated with all of my information linked to it. I called to get tech support on how to recover the email address, which should be a simple procedure. The man who answered my call was in another country, spoke Indian, and was VERY difficult to understand. He kept asking some question, but i could not understand him, and when I finally told him that I didn't understand what he was saying, he began to YELL at me, was rude, abrasive, totally unprofessional, and actually hung up on me! I expect more from a corporation such as Google. This is not a hard problem to solve; it's a simple recovery. I am enraged that ANYONE would speak to a customer in such a way. How are you training these people and what makes them feel as if they can speak to a customer in this way without repercussions? I called the following number 1-888-278-0751 at 8:36 a.m. on 10/25/15. This issue now becomes two fold: 1) I need customer service to help me recover my account; 2) I need someone at Google to make me understand why this person is working for your company. Clearly, he needs terminated or you need to retrain your entire staff.
Someone has hacked my gmail account and he is using my e-mail address. I change the password everyday and I even register for verification code which is only asked once after I change the password. Every morning when I get into my account the verification code is not asked and the same person or people with the IP 220.127.116.11; 18.104.22.168; 22.214.171.124 which are from Kenya and Netherlands as it shows on last activity. I now don't trust this verification code system if the person can always have access into my account.
I was trying to access Quirky, the site where inventors pitch ideas, I was funneled into a site called "Enhance". I mistakenly assumed it was part of Quirky and detailed my idea. I found out later they are not, but only after they gained access to that idea, under false pretense. They should be prosecuted for wire fraud.
I am bombarded by emails selling stuff I do not want. Most of them are emails I did not ask for. You cannot sell me anything! I am 68 this month, on SSI and cannot afford to buy anything. If you cannot stop sending this crap, I will go elsewhere. I am sick of spending time unsubing.
Frustrated as all get out. What the heck is wrong with you people. I just can't remember my password and wanted to change it. I am not asking for US citizenship! This questionnaire is impossible and asks questions that, if I knew the answer to, I wouldn't be writing this email with anger. Gmail is pretty impressive when it works, and the fact that I can't log on was my fault, before I was introduced to your outrageous form. Help me out.
I manufacture and sell a heads up display bezel for the 1999-2004 Corvette on ebay. Customers have been able to type in C5 Corvette HUD bezels and Google would direct them to a page where on HUD bezels would appear showing both OEM bezels by GM and mine which is an aftermarket bezel. For the past month Google has chosen to include all dash bezels to be included going from 1 page to more than 10 pages of bezels. Unless you know what I sell is an aftermarket product, customers are only seeing OEM bezels which is costing me many lost sales. I wish Google would go back to Great Deals on C5 Hud Bezels on Ebay like it has been for 8 months. I have tried repeatedly to contact Google with no results. Their service is horrible.
I am so glad I am retired and I have time to search for fixes in Google. Years ago my USAF group needed a place to keep our records so I started the google group for our folks. It has given me good service but at times things change and I have to search high and low to figure out what is going on. No problem until Windows 10 hit the streets. I was able to set up the software but the new Edge did not support my password manager and it still does not. On top of that we were using google analytics.
I spent three days trying to figure out why my website would not support this review. Only today did I find a statement telling me that analytics does not yet support windows 10. So many changes and so much information to read, I will be dead by the time I figure out how to get help or fixes. I like google but I am very unhappy with the way it is managed. I know there are tons of differing machines and software but this is affecting my use of the issues.
I'm trying to recover/ reset my password and it will not let me. I recently upgraded my phone and number but it's saying the information I'm entering is wrong when I do use my old phone number. I use aol mail and I never had this problem with resetting a password. I will recommend no one to use Gmail because you can't even talk to someone.
I would like Google to re enter correct information regarding my business that you have on your search pages. I didn't submit the information which is listed against our business name. It is causing my name a great deal of annoyance and frustration. It is amazing that a corporate entity as large as Google has no corporate phone number to call for support. I have also searched high and low for customer service information and found nothing.
A few months ago I was having issues with my computer. I found a website similar to this and then someone called and said they were working for Google. The name of that company was InstaGeeks. I live with my best friend, Mary Green and she is the one who paid for the services. I was transferred from one company to another once the first technician said I had been hacked. That company was digi (do not remember the rest). Now yesterday I did not call anyone but I got a call from a guy who said he was from InstaGeek but the caller ID said Big Island.
He said our network had been hacked (I am thinking that when I introduced Mary's new computer InstaGeek was triggered since we have software they installed on my computer which is hardwired to FIOS of Verizon and all other computers are on a private wireless network. When the first time InstaGeeks worked on the network they charged Mary $400 but said it would cover everything for 5 years. This Big Island guy wanted to charge $700 and told me the first charge was just for viruses, etc.
I need to know if these people are authorized by Google and if so why? Where is the liability? Now I have just purchased a new HP Chromebook because the first one continues to have issues and since it is not Microsoft based there is no third party that can work on it by remote. Who at Google do you want me to send my old Chromebook for analysis of who and how it got screwed up.
Dear Google Fiber Kansas City, 1600 Amphitheatre Parkway, Mountain View, California 94043. On April 22, 2015 Google Fiber came to install our TV and Internet services. The install was scheduled for 3 hours. The technicians worked in our home for 6 hours and were unable to complete the job. A second crew returned to our home on April 23, 2015 and spent another 4 hours. This crew finally completed the installation.
Subsequently, we had equipment in our family room that made a loud noise, feedback in our expensive Bose sound system, our high-end WiFi equipment not being used, our Sprint femto cell left out of the system and a myriad of other issues. We finally sought follow up service and a third set of technicians came to our home on May 18, 2015. This group re-did our entire setup, moving the main internet equipment to our basement (where it should have been to begin with), incorporated our WiFi equipment and generally solved our issues. Four days later, on May 22, 2015, our cable service stopped working.
On Saturday, May 23rd we called Google for service. It was Memorial Day weekend. You indicated you could come on Thursday May 28th. We contacted the crew that had been in our home on May 18th and they came out on Monday, May 25th. This crew, again, changed out equipment in our home and got our cable operating. Four days later, on May 29,, 2015, our cable service stopped working again. We believe Google Fiber is unable to provide services using a commercially reasonable level of skill and care and therefore cancelled service on May 29, 2015. Because the cable service was not working, we asked that be cancelled immediately and billing stop, with the internet to be cancelled June 15, 2015.
In addition, when the technicians fixed on service Monday May 25th, they somehow HBO added to our plan for $20/month. When I received the plan change confirmation email I immediately went in to cancel the selection since we had not chosen that and while I cancelled, your system actually changed just HBO to a premium package of $40/month. I have had to call and email multiple times in order to resolve this selection, as customer service agents were clearly not empowered to fix the problem they caused initially. I was billed both a partial month and a full month for these services I never subscribed to and spent hours working to resolve the charges. These charges have finally been resolved but not without an unreasonable amount of effort on my part.
Due to our cancellation, you now state we must pay a pro-rated construction fee of either $275 or $250 (we have received notifications with both amounts). We believe Google Fiber failed to provide service at a commercially reasonable level and that the construction fee charges should be waived. We have been unable to resolve the construction fee charges with your local customer service team despite many contacts and escalations. I have paid our final bill (without the construction fee) and yet I am unable to remove my credit card from your system so you will be able to automatically charge my card with this fee. While I can and will dispute that on my credit card, I would prefer to resolve it directly without having to go to that step.
To resolve the problem, I am asking for waiver of the Construction Fee charge as a result of our cancellation. I look forward to your reply and a resolution to my problem, and will wait until June 25, 2015 before seeking help from the Kansas Corporation Commission and the Johnson County District Attorney’s Consumer Protection Division. I am immediately filing a formal complaint with the Better Business Bureau. Please contact me at the address provided or by phone or email.
The Google search page always has a small cartoon at the top. The one today, 6-17-15, was very offensive, showing the Statue of Liberty crumbling and destroyed, with an American flag behind it! I don't have to put up with this political crap and am switching to Bing immediately. What ungratitiude and arrogance!
Was at daughter's home, Ottawa, Ontario, Canada and using her computer and was refused. Questioned the use of her computer. Since I am 72 and technically challenged I realized I had a problem. Struggling to correct this misfortune, things went down hill rapidly as I was asked for the phone number I used for verification. I had lost this phone months ago and had a new phone 1-315-486-2805. I have since found the Trac phone and recharged and added minutes. Looked for the SMS number, but realized it could not be received because the phones battery was dead. Help me please. To make matters worse.... I was trying to make payments for items purchased and it was the last day for payment. Now I am blocked from shopping because I did not cover my bids at the given time. As I said it all went down hill rapidly. If you would like to hear about the "cherry on the sundae".... I was suppose to be back in New York on my own computer, but became ill, as we ate at a Buffet and I came down with food poisoning ! I am so frustrated at this point... is more than just an email address, it is a combination of names & a life number of my ancestral Scots.
I used Google search engine looking for a Fishing Rod Dryer. The item I was interested in was the first one to pop up at J Stockard Fly Fishing. I clicked on the picture of the item I wanted to ordered but when I received my order they had done a bait and switch. They sent me the Basic Dryer and what I had ordered was the Deluxe Dryer. I contacted the company and still received terrible customer service and was told that I can return the item at my expense. I contacted my card company and started a despute with the company and would highly recommended you remove them from your search engine.
I was unable to send any e-mail from g-mail. There showed that delivery status notification failure ,technical fault of permanent failure. My another e-mail account doesn`t open. There showed that your password is in valid.
The ads that cause content I'm reading to move are extremely hard on my eyes and brain due to sensory issues that are COMMON problems for people. I know that companies want their advertising to disrupt people's web browsing to bring attention to their ads, but that is counter productive since we lose patience with the page and just close it. I click on plenty of advertising links, but only the ones that don't move, blink, and cover content. Irritating people is NOT the way to sell. I know that Google isn't the only one to allow these types of ads, but seriously, I will find news sites that don't do this and they will get my business.
Someone purchased one of your products and charged it on my visa card. $200 on 3 separate occasions 4/2/2015.. $50; 2 on 4/10/2015... $50 and $100. I called Google on 4/28/2015 and spoke to several people. I was connected to Austin and he was going to get back to me. I called this morning and no one knows him, and no information in the computer regarding our conversation. I need my money back!!
I am not able to open my mail because you are always asking me to sign up instead of signing in and you are always claiming that someone else own my mail address of many years. I do not want to sign up again when I already have my gmail address. Please let me sign into my gmai address.
I have many emails that I would like to answer, but I have to have a "Google" account. When I try filling in the information, Google wants to know my Gmail email OR I can use my present email address. Which is the one I put on, and the response is "Gmail address not correct. I DON"T WANT GMAIL!!! I have a Gmail account and had nothing but problems. I want to stick with my Yahoo account!!
Good evening. I have composed an email regarding a malicious email from gmail that was sent to a clinician that I work for privately. I require an email address in order for it to be investigated. I look forward to hearing from someone to help me out!
Purchased email account and photos and videos of my first and second child being born all lost as all accounts and apps have been hacked and can no longer use emails or apps so phone no longer any good to me as I can't do anything with it no play store or anything. Reported to police and fraud squad who are investigating further but three mobile refuse to do anything for instance replace handset stop contract and been right rude. Htc also not helpful and Google well I've never ever been spoken to in such a manner, and also repeatedly hung up on the line deliberately considering had been waiting long time in que and ringing from Wales near Scotland UK to USA.
I've tried all avenues but not treated fairly as I pay and haven't missed a payment for 7or so years 45 pounds monthly to be told they won't help even replace fix or stop contract as phone no longer any good to me but just having people accessing my accounts when they feel like. Where is the security my children wife and I are now looking over shoulders. They have our my mostly identity please can somebody let me know what I should do please
Why do you have to keep changing things. My bookmarks were all categorized the way I like them. I found a recipe I wanted to save. I click bookmark save star, and I find everything has changed. I have wasted already 20 minutes trying to figure out how to put my recipe in the proper folder and still cannot figure out how to do it. How exasperating.
My PC is supposed to save me time Not create extra wasted time trying to figure out how to do things!, The changes you have made to my bookmarks system is worthless to me! Every time I get something figured out you guys come along and screw everything up for me. I HATE IT! Even that I have to waste my time writing this friggin complaint!
Yesterday my Samsung Galaxy S4 phone did an automatic software update and it STINKS!!! It has made my phone VERY hard to read and terrible to use. The screen colors are HORRIBLE!!! I called my provider, AT&T, and was told there was no way to change it and no way to go back. I was also told GOOGLE is the one who designed/implemented the update.
THIS IS MY FORMAL COMPLAINT!!! I HATE IT !!! If it cannot be removed/changed then I will have no choice but to get rid of my phone...I cannot use what I cannot read!!! I called google about an hour ago to tell them I didn't like it and see if there was a way to change it...I was told, not their problem, call Samsung and then they hung up on me. VERY DISAPPOINTED IN YOU GOOGLE ALL THE WAY AROUND!
Everything else about what you do is just fine, except your new maps STINKS!! Trying to contact you is nearly impossible. I've just taken so much time out of my evening to try and make this complaint because the frustration of using your new mapping site is so strong I had to speak my mind.
I am in a hurry to get to a new location tomorrow and I still cannot get comprehensive directions. I cannot see the turns or the streets. We all, all of us out here, we all hate it. Please don't make us work so hard to find simple directions. Why is it so convoluted? Don't any of you test the things before you roll them out? And I mean with the average person, not your high tech team.
Really super annoying. I will not be using them anymore.
I had my gmail account for many years. Today I called Google tech support to find out why im not able to send emails from my android. My question was not answered, instead they tried to sell me some protection software because they've detected suspicions activity on my account. I said I don't want any protection, they did not like it and blocked me completely from using my gmail. Their respond? Oh ma-am this is for security purposes and if you want to gain access to your email you have to pay $89 fee. What? Complete ignorance, disrespect and abuse.. It seems they can do whatever they want in India and no one supervise them. I am so outraged.
Okay so here we go. I don't get why you can make all these sites on Google and phones or whatever it is but on Google doc's you can't make it capitalize words on its own. I mean, come on! If they can make a guy go to the moon, you should be able to make it so it capitalizes words on its own. Geez o peas buster, get your head in the game. You want to be the best, well fix this stuff. This is no joke man. Come on. Your smarter than that because I spend all day on the computer like some people. I thought you were the best until I see that it doesn't capitalize words on its own. See, on this deal, it capitalizes the I iiiiiiiiiii See, you should make it like this. ... ps I'll still use Google cuz it knows everything.
I bought tow shoes from company (www.kaae.co.uk) advertising on Google. This company are dishonest, because I buy tow shoes and I pay it but they send me a error shoes and they refusing to change or refund (and I have all images and email ) for that I ask Google to take action against this company to stop them cheating.
I was shocked to have been turned down by Google when I filed a complaint against a man who has been cyber bullying me for years. He made blogs and websites impersonating me, making violent reference to my personal body parts, and defamed my character by stating publicly that I am a stalker, a satanist, and that I do pornography, along with my home address and place of employment. I have legal complaints filed with the police against this man for harassment, yet Google refused to take down the crude and defamatory blog about me which has led me to undergo psycho therapy including suicide counselling.
The articles written about me have affected my personal relationship, my employment and devastated my family. I am considering taking further legal action, both towards the man in question and towards Google for allowing this to happen, even though I have written complaints to Google begging them to take the websites linked to my name down. I have tried to reason with the perpetrator begging him to remove the defamatory statements. He exploited me by telling me that I had to give him large sums of money to have them taken down. I am trying to further my career as a holistic practitioner but these websites have stopped me from moving forward in my life due to the fear and humiliation that has come along with them.
I am begging Google once again to please support me in removing this defamatory site and take action in fighting cyber bullying which has clearly been an issue that has and is causing serious emotional harm to victims, leading to trauma, depression, anxiety and suicide.
As usual, ARROGANT Google decided to make yet another change without asking me if I wanted or needed it. This time it's a new Contacts format. 1) The old one was good. 2) No way I know of to revert to old Contacts format. 3) The new one is impossible to understand and there is no tutorial I know of. 4) Contacts have been relisted randomly. 5) google "help phone" # (650-253-0000) says "normal" 1/2 hour wait time. 6) I don't see how to remove contacts from groups they're no longer in.
IMO, Google does these changes without recourse because they know most people don't need them, want them or like them, but Google's %$@#^%% programmers have to justify their latest pay raise, so they change something and call it an improvement. And their bosses let them get away with it!! Everyone responsible for this particular change, and for the policy un-asked for, irreversible changes, ought to be severely beaten. I'm SICK of Google doing this and being unreachable. I could almost curse these people!
I would like to share with you my frustration about your email services, gmail. it is getting harder everyday to connect to your services. this morning, i tried to connect and got the error message, server not found. i woke up at 5 am to send an important email and could not do it. this is happening way too often. i had the same experience at least 4 times this week. i now have decided to switch and open an email account with another provider. your services are really not living up to the standards. FYI i am based in Dublin, Ireland. Very unsatisfied with the quality of your services and it is almost impossible to get in contact with you. will not recommend Google products to anyone.
Experience NEGATIVE TO THE MAX. I am 64, disabled with cataracts, do the barest minimum on hand me down computer from Daughter and 95% computer illiterate at the least. My major enjoyment is playing games on PCH.com; but no longer, as google "ad(non)sense" takes up a third of the page. I have to blow up images to play & your "adsense" causes the game part to go partially out of the screen and impossible for me to Play. I try to survive on disability only, keep all I own in good condition, have no money to spend on anything that is not totally essential. I am not a possible consumer for your adsense businesses. PLEASE REMOVE ALL ADSENSE ADS THAT I AM GETTING; DEEP SIX MY E-MAIL ADDRESS AND GET OUT OF MY GAMES!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Bad day on my Macbook pro 15/04/2015 using Google search engine every time i clicked search up would come a second page usually a computer cleaning program. Noticed that it was all going whilst i was using a third party app in the failed installation of a tomtom drive. After using the correct tomtom installation the problem still existed i checked downloads and applications and removed uninvited programs. The problem screen adds continued i sent email to Me & firstname.lastname@example.org Ticket Received - [#28165] annoyance. On Wed, 15 Apr at 10:52 AM , Walter Allen wrote: Have Dealplay adverts on my mac book pro. My page is safari with Google search engine, followed the removal instruction at (Google extensions) can’t find deal play on the 6 extensions listed please help.... Reply We understand from your request that you are having difficulty removing the DealPly software and would like to offer you additional support services to help you uninstall DealPly. One of our customer support representatives would be happy to remove the app for you by using a "remote desktop" program of your choice like TeamViewer...... I have overcome the problem by using Firefox search engine The complaint is regarding how outside operators can place unauthorized programs on my computer.
Please return my bookmarks to the previous format. I did NOT ask you to change my bookmark manager into a childlike, colorful space wasting, time wasting playground of balloons. I am an adult. I can read words. I like my bookmarks in a written list. I DO NOT want this change to my bookmark manager. please return it to its previous setting, or tell me how to. Please, in the future, ask before you decide how my interaction with MY computer should look. Thank You, Romulus Paradise.
I bought myself a Samsung Galaxy Tab 4.0. Very nice tablet and everything, but the storage. I, actually for my birthday, got myself a 16 Gigabyte micro SD card for apps, and music. But you have made it so you can't do this. I honestly think this is one of the worst desicions google has made. And I find myself in a hole with it, a lot of people do. This needs some serious tweaking, because getting a 16GB card was a waste of money at this point. Two stars is very kind in terms of my anger at this point.
My account has been hacked 20 times in the past 4 years! At this point is it beyond ridiculous and I’m thinking of suing them for violation of my privacy! Oddly enough the IP address that keeps changing my password leads back to California.
I received an email from Google notifying me that someone had tried to access my gmail account from another location and advised me to change my password. When I did, I lost the ability to forward emails and web pages from my Yahoo account. I tried to follow the extremely complicated instructions for solving the problem without success and there is no way to contact customer service for assistance. WARNING: DO NOT USE GOOGLE GMAIL OR YOU WILL BE FRUSTRATED BIG TIME!
I sent a very long email to the old address of a friend. Google gmail did not let me delete the old address to add the new one. She got part of the message in the process. How do I get rid of the yahoo address to add her new gmail address from the message so that she gets the whole message?
Forced compelled to e-mail and too much never getting answers. Tried to get through on feedback on my gmail and someone whom seems to think is better than changed my silhouette from female gender silhouette to a male gender silhouette. I had tried to get through to your department 4 years ago and learn someone else more powerful than my minimal useage is a terrorist or he would not. So my female gender silhouette was in Barstow, California where I had applied for this google mail and since I have moved here to Sacramento, California, someone has changed many things to my e mail accounts. Had a facebook account mainly because my children said hey mom, check out Facebook and then I got to see what my adult children was communicating with their friends, however, one day another not of my account friended me to a man married or living with someone, I thought heck no, not getting involved with this stuff, also, problems in the 1999 with her shown as a snitch, Eva Andrade was shown on some paper after she had asked teenagers to roll a joint and she tried to get into my young ones at 9 years old pants and he said NO WAY. Then a voice said shes Chiadez, I thought So What shes wrong to turn people in when she partakes and invites, What was she trying to accomplish, So I cancelled Facebook and should not of had to, tried to contact you to of the occurance of someone tapped to my Facebook also. Had to spill the truth to GOD. Another is g mail was with a dash and then one day it was not and made a difference to sending and receiving. Not sure why, the tapper to what I did not give them permission. Also, electronic signatures not acceptable, what a cheating way.
I am a big fan of Clash of Clans. I had a game on my Android tablet and another game on my phone. Last night for some reason google decided it needed to link my phone to my tablet, even though my tablet is set for NO linking, By doing this my Clash of Clans game on my phone was replaced with the game on the tablet. Now the phone and tablet have the same game.....I was/am ticked off because I played both games in my Clan. Now all the time I have spent updating the game on my phone is gone. I have spent the whole morning and afternoon trying to find somehow to fix the problem. I finally found a number to get some answers. Of course the people who answered were not here in the United States and did not speak english very well. The first person, Robert Downey (?????), I spoke to went through all the questions with some I found odd. He of course passed there call to his supervisor, Kevin, wanted to have me connect my phone to my computer to he could make the "easy" corrections. He, of course, couldn't fix the problem because my phone and computer were being hacked by 4 different people. To fix this problem I would need to pay 6 different people. When I told him I would take it back to Verison and have them reset the phone because they have backups saved daily for me. I actually wrote on the screen "I don't want to help you anymore" then some words that are inappropriate to write here. If this is the way google takes care of their customers they need to be discontinued. There is no way to call for assistance with an actual google employee who knows how to help. All help numbers are for individual internet sites like this. Tell what good does this do other than allow you to blow off steam.
I am sorry to say that I called Googlei support and they did nothing to help or solve the problem I order a token package from gsm games filed a refund because chips where not credited to my account also told them that today I had my daily bonus and I had ten thousand chips and was betting 400 chips a spin next thing you know game froze when it came back online I has a total of two hundred chips . I contacted the game supporter and have heard nothing back I'm not too happy that is thirty dollars down the drain and it was purchase with my Google wallet the customer support did not even check to see if the purchase was under review to receive my money back under my Google wallet it says completed purchase he could have checked it and ordered a refund on it.
I just wanted to say that all i am trying to do is report a fraudulent email about me being one of seven winners in a lottery from google / gmail. Google makes it very hard to submit these emails. I give up. I only thought that a strong and reputable company such as Google would like to have the evidence so that they may be able to investigate , capture and stop all the defamatory use of the google trademark. Right or wrong people will remember Google not the unstoppable perpetrators.
Well I got this account a few days ago and no I am getting these e-mails stating that somebody has been using my account over and over. I don't even live in lynchcyburg because that's where this person keeps hacking me from and I would appreciate it if you could stop right now.
Important mails not getting through gmail when I use Google mail. They are somehow getting filtered and I cannot find a way to stop this. Can Google please help their customers out for a change?
I am a user of Google Drive and have noticed that the 'Used' space indicator in the cloud drive has not increasing for several months, although I back up massive new files of all kinds every day. The discrepancy between the disk file being backed up and the indicated cloud space is now up to 30GB and I am highly concerned about the integrity of my backup on the cloud drive. To complicate matters, there is no indication of the number of items on the cloud drive to compare with of the file being backed up. I have contacted Google Drive support on this, but they seem not to understand and have abandoned answering me, that is why I am taking this route of contact now. This is not a question of a simple bug in the used space indication - the inability to verify data backed up to the cloud drive with the original data is a basic major flaw for a backup system, which makes it practically useless.
I bought a brand new Pixel 2 phone from Google. When I make calls on the phone I can hear the people clearly but the person on the other end says that I cut in and out. I went through a lengthy process with the help and support team to try and fix it. Nothing worked, so they said they’d replace my phone with a refurbished one. I told them it was unacceptable to no avail. I even talked to a manager and he said my he couldn’t hear me well but insisted I can only get refurbished. When I buy a product on AMAZON and it’s defective, they replace it no questions asked. What recourse does a consumer have for this situation?
I forgot my password and I can't seem to get through the program to get a new password I went to the Apple Store I talk to a lot of people and they can't get me through with all the Verification codes all this nonsense I just can't get to sign into my email from another computer please but I have someone to talk to to get me help to sign in to my email from another computer other than this iPad that I have
For a long time I have never had a problem with google, but these captchas are silly, I have had trouble ordering tickets, signing up to memberships and newsletters and entering the competitions, every time a captcha comes up and I do as it asks, because lets face it there are only so many squares with a car in or a bus and it tells me captcha failed try again, I recently tried to order tickets 34 times I tried his captcha and it kept failing, ive tried all sorts to get over this and it just isn't working, on your forums on complaints, if you ever look and take notice loads of people are complaining a lot of my friends are, its ridiculas, now I want to be able to order tickets I want to be able to receive newsletters I want a normal service o do these things
Constant calls from Google. Then if I talk to someone about it they just hang up on me. Pretty sad. I'll just be a dick to your sales people. I'm not paying for your shit service
For several months now, at my home address I have been receiving mailings from Google, for something cleared Adwords.
I have tried completing the online form asking for my details to be removed, but still the letters keep coming.
I have just tried ringing the phone number shown on the latest mail item I have been sent, and the person who answered the phone refused to help me, and just said that I needed to complete the online form – which I have done several times – before hanging up on me. So why are Goggle refusing to remove my details from your mailing list ?
What concerns me even more is that I have never had any direct dealings with Google, nor have I ever given permission for Google to write to me in the first place. So where have Google obtained my details from, particularly given that the address you are using to write to me is not shown on the website for the association for which you believe me to be the contact.
This is a clear breach of GDPR, and must be rectified immediately.
Should I receive any further mailings from you (other than a written apology), then I will have no option but to report you to the relevant regulatory body, as I have now exhausted all other avenues.
The details shown on the mailings I have been receiving have the following address details..
Cheshire County Athletic Association
55 Hill Top Road
I am disappointed that you changed “Contact “ out side of emails. I do not like the fact that now I cannot open up my contacts while I am writing a email.
Totally not welcome change. You didn’t have even inform us that there would be a change. Totally lost, confuse and I really want my “Contacts” back.
recaptcha no longer works. none of them can be solved. you click and clikc and clikc
The no internet prompt stays on even though the game comes up,preventing interaction with the game of war fire age.
Don’t help , don’t help, don’t help
At 3:23 am i recived a pop up advertisement.
This is totally unexceptable. Please resolve this problem quickly and permanently.
I have always had a good experience with google.
I hate google.
I have a Samsung Galaxy S7active phone and the last update, Monday, June 25th, was a Google update. I no longer have text tones, my phone runs terribly slow, and I keep getting pop ups that I cannot get rid of. I WANT MY TEXT TONES BACK!!!!!!!!!!!!!!!!!!! I contacted AT&T and they are unable to resolve this issue and suggested that I contact you since you did the last update. I want my phone back the way it was - working!@!!!! not like now. It is very slow to respond - texting, moving to other apps, and looking things up on the internet. I am so upset that ALL my specific text tones are gone with no option to bring them back. Please resolve this problem.
I am from India. I take Your GMVT service From 1neclick Online pvt ltd. they have committed me by name of google that they will design website, but latter they told they will dising a web page. but still date i haven't Receive any service. So please can you help me. im uploading my bill copy also.By looking at the name of google i have given the ad but i haven't receive any kind of service.
When I filled out an online application form for a professional organization my email address of course was required. The box auto filled my gmail address which I deleted and instead entered my company address. Once the form was completed it stated a confirmation email was sent to complete the registration. I repeatedly checked my business address but no email. Then when I looked at the unread emails on my I phone the confirmation email was sent to my gmail account! Google has no business manipulating my information in this way. In fact I DO NOT LIKE the way Google wants to constantly auto fill my information. I do not need their AI telling me what to enter, I am capable of doing that myself. I will probably close my accounts with google and never use any of their services again if at all possible. People worry about "big pharma" "big oil" & other corporations. I know that our biggest danger is "big tech"!
I am trying to set up my cell phone but I can't get past the Google set-up. It will not accept my password. I have reset my password online successfully but when I enter it into my cellphone it will not accept it. I am not able to contact Google in any way. The Verizon Wireless representative could not either. My cellphone is inoperable due to this. Google has made itself completely unavailable.
I don't like you Asking so many questions. I turn off auto update, it turns itself back on. You invade my privacy, you save info I don't want saved and it is a MAJOR fucking job to view all privacy rules and location rules and then you have to have computer knowledge of what it all means!! I like your search engine and games and the rest you can shove up your ads!! You have no idea how many people I know that are saying the same thing......I don't want your assistant, you make,sure you download updates to see what areas you can target and then force a bunch of bloatware!! I want to throw my cellphone now. You provide gadgets and hacks but only the people who know how to use are hackers!! and every time I talk to Google I talk to a foreigner with the same accent of those who hate our people!!! Fuck off Google I believe YOU are the enemy!!!! Like Obama!!
I hate google why is there no number or real person to talk to. I rest my phone and dont know my passcode im locked out my phone why did samsung allow they have no right to lock my phone i need my phone and all because a stupid password, a class action suit should be brought
I keep getting calls all day long from google people and my number is listed on the do not call registry
the last google listing number from shannon is 414-510-1381 personal and 619-309-1789 caller id
please stop them by any means means possible even killing them is fine with me
I have been trying to get back into my account I don't want a new account I want that one I have done everything it ask and it can't still can't be found I took screen shots and everything they said I had to pay for help. I can show my ID and you can clearly see that me and I'm still in my account I just need a new password but it keep say I need to recover my account it's not lost. Just need to rest my password.
since feb 13th 2018 I have reported spam, hack ,fraud to google and gmail in the process I have broken two mobile phones and my tablet is now frozen I assume by the hacker, I have conducted two hard resets as instructed obiously it failed. I have no form of contact, and loosing business as I am self employed and communicate mostly via facebook. I have no access to any online account. even my bank was violated by this. it is appalling that from 13th feb up until todays date I sit here trying to sort this situation. I'm considering law advice if this is not sorted in the next few hours.
I ordered a wig from wigsmart 05.03,2018 the style was called Jamie Lee Curtis. The wig I received was nothing like the style I ordered. They asked for pictures of me wearing it I obliged. They offered me various incentives to keep it the last being a 30% refund and keep the wig. I've stood my ground insisting I get a full refund of £75 plus postage £15,60 to return it with insurance. I did not receive the mesh-like wig cap with the order. I have emailed them twice asking for confirmation of receiving £90.60p refund, no answered received. There service has not been good, many emails telling me how hard staff worked to make it and many more with differing % refunds. I am loath to return the wig I feel there is no guarantee I will see my refund. Please can you help me
I am Vonnie James, the president of the Grenada Baptist Association and pastor of Rose Hill Baptist Church and also Acting Head of the Conference of Churches in Grenada.
I have a number of email addresses with you.
For some months now, someone named Jnice has signed up to Match by Mail and I have been receiving unsolicited emails from Match.
I have tried deleting myself from MACTH but obviously, as I said someone else signed up my email and so to no avail.
I am writing you for help from unsubscribing my email from Match by Mail.
Further, if I continue to receive emails from that site, I shall endevour to take legal action.
Find below is relevant information concerning Match by Mail.
Thank you in advance
Match by Mail <email@example.com>
reply-to: "firstname.lastname@example.org" <email@example.com>
to: Jnice <firstname.lastname@example.org>
date: Fri, Apr 13, 2018 at 4:26 AM
subject: You have 16 new matches: submissive, Age 49 from Monroe, MI...see more.
unsubscribe: Unsubscribe from this sender
Been trying to get into my acct for 1 and a half weeks. Been getting the run around not impressed. when I go on internet to recovery they send me to my husbands yahoo. acct I have to close google to be able to access it. Please just sms me or my daughter 3991 Please help me get back to using my acct. Thank you
Your website sucks the only thing it can do is saying not responding
Typed in www.office.com/setup into google to load a Microsoft office home and student card and was redirected without my knowledge to a site setup to look like the real site. Thought I was dealing with Microsoft but ended up as a victim of fraud and lost over $900. How did google allow their site to be hacked and can I get my money back from google?
Googled what happened to me and it has happened to thousands of people, so google knows already and are what are they doing about it? Was dealing with fraudsters called Brightpcguru Inc.
Yes I have been waiting for months now on the phone every day seems like with Google and receive my big so big I had a promo code of getting hey Google pen with it. Have been promised that they would get in touch with me with now much it’s been four months I would like for this to be checked into immediately
Gmail.Is sending my outgoing mail to draft folder and incoming could be anyware.This problem has been ongoing for
months and as I am deaf I have only emails to contact anyone It is very distressing for DEAF people.Also I get repeated
messages to rectify my account which was done 2-3 days ago.It is the reason I won`t make google my default.If you
don't` rectify this problem in 24 hrs I will say goodby to google forever.Barry Duffyemail@example.com
After at least 10 years with Google as my default search engine on PCs and Macs both at home and work, I am re-setting all browsers to another search engine, definitely not Chrome and all related system folders and files will be deleted. There are 7 computers in my family, plus my work desktop and Google will be expunged from all of them. The reasons are two-fold.
1. Google's marketing of Chrome over the last 5 years has become increasingly aggressive and abusive. I tried Chrome only once for a few days and did not like it. The homepage was very intrusive with flashing banners and pop-ups and demands for me to check security, to get get hold of my private details I surmise. Chrome has the worst reputation for privacy - some of my AV ware classed it as a PUP or worse. It is my decision alone if I want Chrome or not and I do not buy and maintain computers for Google's marketing campaigns. They are for me - not for Google or anyone else.
I recall the Chrome marketing started with random, occasional pop-ups on Google's homepage, then it was bundled in with software/driver updates of what I thought were bona fide companies who I actively discriminate against since. The Google homepage pop-ups increased in regularity and resistance to removal. As of about 3 months ago Chrome pop-ups are a permanent feature on my large work desktop. Google does not advise how to stop it because you thinks its your right. I asked our IT Manager to manually delete the manifest.dll files which worked for only one day - I believe you have written it into the HTML code. Obviously Google's hackers are highly trained.
However on my family's 7 computers, there is particularly aggressive and complete AV software that removes everything I have found. Nothing comes back after that. But this abuse is obviously a deliberate and pre-meditated decision of Google and I resent it. Henceforth, I will not allow any Google browser system files on any of my computers.
2. If you are still reading this, the removal of View Image and Search Image functionality today, was the last straw with Google. I have read your Twitter announcement but I reject the reasoning. The best way to protect IP is not to publish at all, but these numerous image subscription companies embed their logos all over the images anyway. And there are very few users with the specialist advanced skills and software who could remove the watermarks and frankly, its more trouble than its worth when there is often matching images from other sources without them. No doubt there are other reasons that Google does not wish to publish in the public domain such as subscriber loyalty. By actually seeing a product image is marketing for that company, because if its the sort of product I am looking for, then I'll hit Visit. Most manufacturers I found this way and will want to purchase their products.
But Google have tried to make it difficult and made sure of their subscribers' loyalty by forcing users to visit their websites. But the reality is that users will simply erase Google and Chrome from their systems and use another search engine and/or browser as I have done. I've looked at some now and they all allow to view, save and search for higher definition. I don't need to look any further - its too easy.
Google used to be a good company with the right attitude towards users, but over the last 5 or 6 years you've become increasingly greedy and consumers know it. When you lose enough of us, then Google will learn. I regret it has come to this.
can't reassign phone numbers to different business accounts; they uploaded information to phone number without my permission or my doing so; I can't find information I'm seeking because previous search algorithyms are sending me elsewhere (I guess), I can't even find information when I search with the exact words in the url either from .com or .ca when looking internationally, I can't manage my multiple accounts with fluidity. It's getting worse. Need a search engine for that markets small businesses and small sites - maybe then I could find the information I'm looking for.
You tube red is appallingly bad
the reason is that you tube red, unlike the normal you tube, will not play on multiple devices in my home.
I have several TVs in my house and I play you tube on all of them
with the normal you tube this is fine,unfortunately with you tube red, my tv says ....YouTube red is being used on another device and it stops,
You tube red is useless and I wish to cancel, because it cannot be used on multiple devices in my home.
many other services, Netflix Lightbox, etc do allow play on multiple devices in my home. So ....... Why not you tube red ? Please explain ? Unhappy You tube red customer , Ryan James Flat 3, 4 Frederick street Avalon lower Hutt new Zealand, Phone 022 404 4706
this is a kind request of mine to google...please kindly recover my email id. I don't know who hacked my email account .I can't even enter in my account can't check my important mails .This id is very important for me .Please consider my problems and kindly recover my id. I have tried many different ways but still google has no respond. Please consider it.
The name provided was used to create an account some time ago which cannot be remembered now. Meanwhile the google as a company is not making it easy at all for me to either retrieve or create a new one.I'm completely devastated because I cannot access google play store to inatall any app. I'm currently out to date because I'm not on whatApp or any other social media. Please I need help.
i am sick and tired of spanish come up in my browser i have my setting in english what's the problem.
other browsers do not do this. chrome is having problems all the time . i pretty much have had it.
It's absolutely awful that I can't sign in to my account on another comp/Laptop other than my own. I currently do not have a cell phone so I can't receive verification texts, so I sent my email and you STILL couldn't confirm it's my account, what an absolute JOKE that system is, absolutely pathetic, it really is...I have work to do this weekend, and now I can't, thanks google, you absolutely suck. Sort it out and get me back into my account
There is a compant trading under "faztplay.com" who is pretending to be you "google" and offering a free iphone 8 instead in my case a samsung. Suddenly you are on a 5 day free trial which will automatically become a permanent agreement that costs 49$ a month. I thi9nk that I got out of the agreement, but I really believed that I was dealing with google until I got home and checked my mail and found that there is a company called faztplay.com who hides behind your name.
Google should be more professional than allowing this to happen.
I am very surprised that it is so easy to confuse customers.
Why does Google discriminates against the White Males.?Is it a normal practice at Google to give preferential treatments for Jews, Indians, Asians, Females, and be bias toward White and Black Males, also against Hispanics ?
My daughter called google in Canada asking for help to get into her google account. She had to change pass word 3 times and still couldn't' get in. The people who answered hung up 3 times for no reason. Very angry. POOR CUSTOMER SERVICE.
I have ordered a google home on 27th November in google store, order# GS.0269-3277-9241, mail id: firstname.lastname@example.org
I got a shipment advise saying the product was shipped, but did not get delivered even after a week. Called google store support and understood the shipping label did not contain the apartment number, and hence, the transporter could not deliver. He further told me that he is making correction to shipping address and arrange replacement shipping. Did get 2nd time the shipping advise, but did not get the product even after a week more of waiting.
Subsequently, called couple of times google support and got misleading information - one support staff and her supervisor Ms Yam told me that sine the consignment returned 2nd time, replacement won't be possible.
I called the transport company 'Fedex' and understood the address was again wrongly printed i.e without apartment no. I also understood that the address can be corrected by the shipper by calling fedex, which I did promptly convey this message to Yam. She came back after day that it was too late and hence, the consignment was returned to store. When I asked the question on what went wrong 2nd time and why the address was not corrected, I did not get the answer. In spite of repeated followups, no attempt was made by google store on time to ensure the shipment and delivery to correct address. If refund was processed automatically, what is the role of support staff/supervisor to handle an exceptional situation like this, and how did the other supervisor committed on 23rd Dec that despite refund, he has arranged free replacement?
The bottom line is I neither got the shipment nor the money back. Money may come back in few days. It is highly disappointing experience with google store as people are lethargic and give vague reason for the failure to deliver the product. I expect google to send me the product as it is a gross failure from their side. I wrote couple of mails and spoke few times, but not getting any responsible answer
I see flaw in your order processing and data feed system that you refer on the following area
1. System accepts guest order but do not have provision or visibility for the agent to check the complete order history by using the guest order number, as you and your staff could not track give me accurate information.
2. Why your transporter do not have the habit of calling the customer if they have any difficulty to trace the address?
3. Why the changes in shipment address made by the agent on 18th December not updated in your data base - as you were unable to trace the decision / changes made on 18th December
Hope you understand, these flaws not only wasted your company's money, but also my couple of productive hours to keep talking to your folks and writing mails.
I am prepared to spend some more time to educate the architect, who designed this system. Feel free to reach out to me or ask them to call me on my hand phone +91 8828321494
Let me know if you can deliver this to the right person, who cares for custoemer.
I have been receiving phone calls on my business phone from companies selling Google listing. I listed on Nov. 7, 2017 with a company called Modern Spotlight. I continue to receive calls from other companies one told me to complain to google head office. I hope this is the correct form to issue this complaint and look forward to an answer or action that could stop these calls short of disconnecting the phone. Thank you for your attention to this matter and I look forward to a solution that makes these phone calls stop.
We have used Googlemail for a number of years without having to use a password to access it. Now we have been told to change our password but your system does not recognise any password which we thought we had created and possibly does not recognise our e-mail address for the account which we created some years ago and now we are supposed to know the date on which the account was created and of course, we have not kept a record because we never thought that it would be necessary. On inputting our telephone number we are told that your system does not recognise either of our names. Your system is ridiculously complicated. We have already provided an e-mail address which you can check on and you e-mailed that address with a verification code but when we re-enter your system to input the code, we have to re-input the address which triggers another e-mail and a new code so we have to remain on screen until our daughter can inform us of the latest verification code. Since she is working this will have to wait until she is available and this may take some time. Meanwhile we are e-mailless and have been so for over a week thanks to you. We have contacted your helpline number to be given a recovery website address which has been accessed only to find several alternatives which we do not trust as being official. Some customer service.
NO GMAIL - NOT WORKING - HASN'T BEEN FOR DAYS - CANNOT CONTACT GOOGLE OR GMAIL - TRIED PHONING SYDNEY TO HAVE A RECORDED MESSAGE WHICH DID NOT REFER TO GMAIL
OUR COMPUTER HAS BEEN CHECKED - PROBLEM IS NOT OUR END
INITIALLY COULDN'T SEND EMAILS NOW CANNOT SEND OR RECEIVE
THINKING I HAD THE INCORRECT PASSWORD FOR ONLINE COMPLAINT DIDN'T HELP AS COULDN'T GET GOOGLE/GMAIL TO RESPOND
I ask for free reverse mobile phone location app. Everyone that show up you have to pay to get location of momoblie phone right now where it is located
I am absolutley sick of switching accounts on devices!! I am tired of going through the same process of entering in a password that was right, Google says it is not, and then changing the password AGAIN so i can access the damn account!! This time it wont let me access it point blank, so I say this is utter B.S.!!!!! Fix this NOW!!!!!!!!!!!!!!!!!!!
I called your customer service number to get help with my account and my granddaughter's account, I must have sound a little confusing but there was no need to hang up on me. when I called back someone picked up the phone and put it back down. I talked to another gentleman who helped me with my account and then hung up without helping me with my granddaughter's account, I give up. I think we have a language barrier or they're just not able to help me. If they aren't , I could appreciate them saying so. Deborah Robinson.
Am completely fed up with Google mail and its continuous loading icon that goes on forever or having to recover web pages because they have frozen that take ages to get back. I often switch off. Doesn't happen on my mobile but I like to work with a desktop. Thinking of going back to Hotmail because Google is a right pain and has been for a long time. Also why does it keep asking me to get on to Chrome every time I go on email. I am on Chrome. Get rid of your pesky question on my page please. Drives me mad and obliterates email messages. MY IP supplier has replaced my router and made no difference.
this person who hack my email is using my email for threats and harassment
I received several notifications of a reward. Iphone 7 and attempted to verify the validity. And to inform that I could not add my cvv number due to putting a 3rd party payment block due to previous scam. I enquired whether there was some other way of paying for postage. EE account or other.to discover tha £5 and then £16 was required to get an answer. This seems excessive to just validate and help with this.
phoned 877-478-4015 at approx. 11:45 today with an inquiry. the call was ended after i stated my question. redialed at 11:47, reached the same rep., and he disconnected directly after i stated my issue. i think once, perhaps a glitch, twice deliberate.
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