Big O Tires Customer Service
Rated 1.7 of 5 Stars
Based on 10 Complaints

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Big O Tires Contact Information

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  • Big O Tires headquarters address

    Mailing address needed.

  • Company website

  • 1-800 phone number

    Toll-free number pending.

  • Better Business Bureau rating

    A+

  • Customer service hours

    24 hours a day

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Top Big O Tires Complaints

Browse more than 10 reviews submitted so far

20

Big O TIRES is a tire store. They sell tires RIGHT? Well I had a flat this morning. I inflated my tire and took over to them to fix it. No cost fix. Well, after waiting quite a long time, I asked the representative, how bout my Tire. He said, My ticket was coming up. I did notice, they weren't selling any tires while I was there. They were doing heavy front end work, shocks and struts, front end suspension work. No tires that I saw. So, what are they, a tire store or a heavy maintenance repair shop. I will never go back there. How long should a flat tire repair take? 1 hour...two hours, three hours?
Next time I will buy tires elsewhere.

20

i am guessing that its not against the law for an employee to sexualy harass another employee at a big o tires store iat 3120 highland driv salt lake city utah 84106 i use to work there untill i was getting sexualy harassed by a supposed to be manager kyle begay iam in the process of filing a formal compliant with the labor board and the courts of utah i spoke to the manager of the store about this issue and was told they would have a talk to kyle about this issue and two weeks later i was sexualy harassed again by kyle so i went to the ower of the same store and told him phil gibbons about the issue with the sexual harassment he said he would talk to kyle to get it stopped and then about a week later kyle said the same thing to the ower of the store that he has been saying to me and phil thought it was funny and laughed about it like it was a comedy show or something so now iam asking for you to help me with this compliant if you can not help me please direct me to someone that can i also had to deal with the manager russ gibbons cussing and yelling at me as well on several occasions and thats not goo to do when you have customers in the office hearing that lack of respect towards another employee i no longer work there and i will not ever return there for nothing at all

20

Took my car in to Big O put tires on my and oil change. My car came back leaking oil. Is costing me 250$ to get it fixed. So mad I cant see strait. I personally will never use this company ever again....This location is in Englewood Co.

20

I've been a customer for about 15 years. I started at the Nevada St in Colorado Springs, Co however I changed my location to 806 E
Fillmore St. Colorado Springs, Co 80907, but the manager for this store is no longer there, and the new people are no longer reliable. My son took his car there because he needed air, they over inflated the tires, then he needed a tire repair, we bought the tires there, he asked how much it would cost him to have fix one of your mechanic there told him it would cost him $ 27.00. I am no longer taking my pick up there because I just don't trust them.

20

Hi this is jkossel tony williams the
Mail adresss u sent me is incorrect pls resend invoice.

20

Buy two tires get one free is a scam, no Michelin truck tires in that deal!Only off brand knock off tires.TV add states buy any two tires get two free with extended warranty. Hog wash!

40

I had brand new tires put on at Big O in Madison, IN about 6 months ago. I left there & 1 of hub caps fell off approximately 1/4 mile down the road. I immediately went back to Big O & the owner & manager agreed it was broken by their employee who put on the new tires. They said they would order a new one & call when it came in about 10 days. Its been 6 mo. I call when I can & keep getting same story. I was told to leave my old hub cap there! They are giving me run around. I live 1.5 hrs away. If I don't get results a lawyer will be visiting in person. Ive had that car a year before they messed up & now my car looks like a junker with missing hub cap. Yet owner can drive a nice escalade? If they cant get just one hubcap then they need to replace whole set for the extreme inconvenience. I had a witness with me every time I went in.

40

An appointment to balance and rotate tires slight shimmy in rear. Had to go to desk and tell guy it was a balance was not just rotation as the kid was just rotating tires. Drove quarter mile home, took to work Monday morning and whole truck badly shacks ans as soon as let go of steering. Wheel it goes left. Called talked to store owner manager and was told that it had to be tired that tha did nothing wrong didn't even offer to re-balance But still pulled and slight vibration in tires went back got them to switch steer tires right and left after lots of arguing. Will definitely be going back to Discount Tire after this experience and not Big O.

60

Good company with great customer service. 0 complaints from me, never heard an upset customer about Big O. Not sure what all the fuss is about. You are not coming to this shop for the most expensive deal, you come for cheap tires and that means you get what you pay for.

80

I have Used Big O for many years now and put them for my wife's car too. The quality of tires are good and I have not faced any issues so far. The air pressure sensors are good and absorb any hard roads as well. The rides are smooth and one cannot feel too much of roughness on bad roads. The price of the tires are a good value for money. They give a good period on the warranty as well and have been very helpful in fitting it after the purchase. The executives at Big O Tires are friendly and suggest the best based on the car make.

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