Allstate Complaints Continued... (Page 1)54+ reviews added so far. Upset? Call Allstate corporate: 847-402-5000
The inspection and estimate by James Taylor stated the shingles had been ripped loose from the plywood and had slipped out of place in several areas on the roof. The area covered some twelve to fourteen feet vertically and fourteen feet horizontally. Mr. Taylor stated that many of the shingles had been under nailed and, in some cases, the nails had been shot through the shingles. The wind or hail had caused the shingles to come loose from the nails. Mr. Taylor also stated that many shingles had only been nailed twice and that all shingles should be nailed at least four times. Jolie Cannon’s next door neighbor, Mr. Finch, is the person who first saw the roof damage and contacted Jolie, the homeowner. Jolie contacted me, her father Jake Cannon, who started the claim process and contacted Mr. Taylor.
Mr. Taylor recommended the shingles be put back in place and re-nailed before it rained. Taylor stated it was scheduled to rain the next day, 10/27/2012. I called Jolie’s Allstate agent, Ken Still at 334-792-9495, and discussed the situation. Mr. Still said it was a good idea to re-nail the roof so there would be no further damage. When the Allstate adjuster, Stuart McVey at 229-221-5938, came on 11/01/2012 to take pictures and perform his inspection, the roof did not look exactly the way it did on 10/26/2012. The system for the insurance companies, home builders, and roofers must be geared to take advantage of single women. It is well known that several other homes in Jolie’s subdivision had their roofs replaced in the past five or six months of 2012 from either wind or hail damage.
I recorded it hailed on 4/8/06 for 30 minutes at 3:15PM, 5/8/06 for 20 minutes at 11:20PM, and then at my home on 3/27/11 for 15 minutes at 4:00 the size of quarters and fifty cent pieces. This was at my house, Dothan, Alabama, a mile away from Jolie’s house. Mr. Kyle Woods called 11/15/2012 at 3:15PM, a field representative with Allstate from Birmingham, Alabama at 205-337-6294. Mr. Woods said he was ask to call me in regards to a few questions I had in reference to taking Jolie’s claim to small claims court against the roofer. Mr. Woods stated that Allstate had done as much as they could to help Jolie on her claim and Allstate felt the claim should be against the builder/roofer. The roofer should be held responsible under the Alabama 13-year liability law.
Jason Blissett, the home builder, was notified with emailed pictures and the results of Stuart McVey’s inspection, Allstate adjuster. Mr. Blissett stated when I first called him on the results of the inspection by the Allstate inspector that he would need to check his records on Jolie’s house and see if he could find the sub-contracting roofer. Mr. Blissett stated that the roofer could be retired, moved, dead, or it could have been someone he picked up at a gas station. Jolie ran a copy of the sub-contractors Mr. Blissett claimed he used on her house. We have not heard from Mr. Blissett since 11/17/2012. Mr. Blissett stated that his lawyer had never heard of the Alabama 13 year liability law for roofers. I, Jake Cannon, and the roofer James Taylor, who did the estimate, can see possible strong wind and or hail damage at some time in the past 10 years.
We can also see defective workmanship from the roofer ten years ago. Who should be held responsible, my daughter Jolie? Jolie asked, “Dad, why have I been paying $808.12 a year on my Allstate policy which is supposed to cover wind and hail damage?” We have six Allstate policy cancellations typed and ready to sign and mail as soon as this matter is settled. Ms. Cannon now knows what “being left out in the cold” feels like.
Wood Stove in a house fire. While processing the value of my property after a house fire, the freestanding wood stove was on both draft settlement lists for personal and structure contents (understandable I suppose as could be considered furniture as not built in like a fireplace). But in the final versions was not included on either settlement list. Both Allstate groups are not taking responsibility for an obvious oversight (again irony, it’s the wood stove in the house fire) saying they can’t revise and/or belongs on the other list. … Can someone please help? Recovering depreciation. I have asked multiple times and have never received any information on ‘how the receipts I was turning in to recover depreciation compared to the settlement’. E.g. what was and was not counting (close enough match) so I would know what to buy more or less of to recover the depreciation and that they fairly are sending checks against the settlement. … What is Allstate obliged to do, and when? … How do I check that they are reimbursing fairly?
I love Allstate insurance and have been a customer for many years. However, I hate the recent Mayhem commercials with the sale on the people's items who shared on social media. That hits way to close to home. I get what they are trying to do, but you should know that many people who use Allstate will have their homes broken into who are not on social media. I just had two dear friends lose everything to a home robbery and they don't have any social media accounts, they are in their 70s!
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